User Experience Re Mastered

User Experience Re Mastered
Author: Chauncey Wilson
Publsiher: Morgan Kaufmann
Total Pages: 396
Release: 2009-09-11
ISBN 10: 9780123751157
ISBN 13: 0123751152
Language: EN, FR, DE, ES & NL

User Experience Re Mastered Book Review:

User Experience Re-Mastered: Your Guide to Getting the Right Design provides an understanding of key design and development processes aimed at enhancing the user experience of websites and web applications. The book is organized into four parts. Part 1 deals with the concept of usability, covering user needs analysis and card sorting—a tool for shaping information architecture in websites and software applications. Part 2 focuses on idea generation processes, including brainstorming; sketching; persona development; and the use of prototypes to validate and extract assumptions and requirements that exist among the product team. Part 3 presents core design principles and guidelines for website creation, along with tips and examples on how to apply these principles and guidelines. Part 4 on evaluation and analysis discusses the roles, procedures, and documents needed for an evaluation session; guidelines for planning and conducting a usability test; the analysis and interpretation of data from evaluation sessions; and user interface inspection using heuristic evaluation and other inspection methods. *A guided, hands-on tour through the process of creating the ultimate user experience – from testing, to prototyping, to design, to evaluation *Provides tried and tested material from best sellers in Morgan Kaufmann’s Series in Interactive Technologies, including leaders in the field such as Bill Buxton and Jakob Nielsen *Features never before seen material from Chauncey Wilson’s forthcoming, and highly anticipated Handbook for User Centered Design

User Experience Re mastered

User Experience Re mastered
Author: Chauncey Wilson
Publsiher: Morgan Kaufmann
Total Pages: 382
Release: 2010
ISBN 10: 9780123751140
ISBN 13: 0123751144
Language: EN, FR, DE, ES & NL

User Experience Re mastered Book Review:

Good user interface design isn't just about aesthetics or using the latest technology. Designers also need to ensure their product is offering an optimal user experience. This requires user needs analysis, usability testing, persona creation, prototyping, design sketching, and evaluation through-out the design and development process. User Experience Re-Mastered takes tried and tested material from best-selling books in Morgan Kaufmann's Series in Interactive Technologies and presents it in typical project framework. Chauncey Wilson guides the reader through each chapter, introducing each stage, explaining its context, and emphasizing its significance in the user experience lifecycle. This gives readers practical and easily applicable direction for creating web sites and web applications that ensure the ultimate experience. A must read for students, those new to the field, and anyone designing interfaces for people! *A guided, hands-on tour through the process of creating the ultimate user experience - from testing, to prototyping, to design, to evaluation *Provides tried and tested material from best sellers in Morgan Kaufmann's Series in Interactive Technologies, including leaders in the field such as Bill Buxton and Jakob Nielsen *Features never before seen material from Chauncey Wilson's forthcoming, and highly anticipated Handbook for User Centered Design

Design User Experience and Usability UX Research and Design

Design  User Experience  and Usability  UX Research and Design
Author: Marcelo M. Soares,Elizabeth Rosenzweig,Aaron Marcus
Publsiher: Springer Nature
Total Pages: 670
Release: 2021-07-03
ISBN 10: 3030782212
ISBN 13: 9783030782214
Language: EN, FR, DE, ES & NL

Design User Experience and Usability UX Research and Design Book Review:

This three volume set LNCS 12779, 12780, and 12781 constitutes the refereed proceedings of the 10th International Conference on Design, User Experience, and Usability, DUXU 2021, held as part of the 23rd International Conference, HCI International 2021, which took place in July 2021. Due to COVID-19 pandemic the conference was held virtually. The total of 1276 papers and 241 posters included in the 39 HCII 2021 proceedings volumes was carefully reviewed and selected from 5222 submissions. The papers of DUXU 2021, Part I, are organized in topical sections named: UX Design Methods and Techniques; Methods and Techniques for UX Research; Visual Languages and Information Visualization; Design Education and Practice.

The User Experience Team of One

The User Experience Team of One
Author: Leah Buley
Publsiher: Rosenfeld Media
Total Pages: 246
Release: 2013-07-09
ISBN 10: 1933820896
ISBN 13: 9781933820897
Language: EN, FR, DE, ES & NL

The User Experience Team of One Book Review:

The User Experience Team of One prescribes a range of approaches that have big impact and take less time and fewer resources than the standard lineup of UX deliverables. Whether you want to cross over into user experience or you're a seasoned practitioner trying to drag your organization forward, this book gives you tools and insight for doing more with less.

Interaction in Digital News Media

Interaction in Digital News Media
Author: Mario Pérez-Montoro
Publsiher: Springer
Total Pages: 204
Release: 2018-09-12
ISBN 10: 3319962531
ISBN 13: 9783319962535
Language: EN, FR, DE, ES & NL

Interaction in Digital News Media Book Review:

Digital News Media (DNM) are characterized by their efforts to provide consumers with new content interaction experiences, which contrast with the more passive experiences provided by traditional news media. This book directly addresses these interaction experiences, taking the reader from underlying principles to actual practices. To meet this objective, the book undertakes a characterization of interactivity in DNM and explores the boundaries between storytelling and direct data access. It examines information visualization trends present in the media, and practices in non-fiction storytelling in the context of the current wave of VR technology. Moreover, it addresses how UX research and evaluation methods can be applied to inform the design of interactive media. It also analyzes the concept of Newsonomics and it examines the reform of intellectual property law and legislation governing authors' rights. The book concludes by analyzing the scientific production of interaction over the last 10 years, extracting the main conclusions, and highlighting the lessons that can be extracted from the previous chapters.

Observing the User Experience

Observing the User Experience
Author: Mike Kuniavsky,Elizabeth Goodman,Andrea Moed
Publsiher: Elsevier
Total Pages: 585
Release: 2012
ISBN 10: 0123848695
ISBN 13: 9780123848697
Language: EN, FR, DE, ES & NL

Observing the User Experience Book Review:

Observing the User Experience: A Practitioner's Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques to provide an understanding of how people experience products and services. The techniques are drawn from the worlds of human-computer interaction, marketing, and social sciences. The book is organized into three parts. Part I discusses the benefits of end-user research and the ways it fits into the development of useful, desirable, and successful products. Part II presents techniques for understanding people's needs, desires, and abilities. Part III explains the communication and application of research results. It suggests ways to sell companies and explains how user-centered design can make companies more efficient and profitable. This book is meant for people involved with their products' user experience, including program managers, designers, marketing managers, information architects, programmers, consultants, and investors. Explains how to create usable products that are still original, creative, and unique A valuable resource for designers, developers, project managers - anyone in a position where their work comes in direct contact with the end user Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users

Don t Make Me Think

Don t Make Me Think
Author: Steve Krug
Publsiher: Pearson Education
Total Pages: 216
Release: 2009-08-05
ISBN 10: 0321648781
ISBN 13: 9780321648785
Language: EN, FR, DE, ES & NL

Don t Make Me Think Book Review:

Five years and more than 100,000 copies after it was first published, it's hard to imagine anyone working in Web design who hasn't read Steve Krug's "instant classic" on Web usability, but people are still discovering it every day. In this second edition, Steve adds three new chapters in the same style as the original: wry and entertaining, yet loaded with insights and practical advice for novice and veteran alike. Don't be surprised if it completely changes the way you think about Web design. Three New Chapters! Usability as common courtesy -- Why people really leave Web sites Web Accessibility, CSS, and you -- Making sites usable and accessible Help! My boss wants me to ______. -- Surviving executive design whims "I thought usability was the enemy of design until I read the first edition of this book. Don't Make Me Think! showed me how to put myself in the position of the person who uses my site. After reading it over a couple of hours and putting its ideas to work for the past five years, I can say it has done more to improve my abilities as a Web designer than any other book. In this second edition, Steve Krug adds essential ammunition for those whose bosses, clients, stakeholders, and marketing managers insist on doing the wrong thing. If you design, write, program, own, or manage Web sites, you must read this book." -- Jeffrey Zeldman, author of Designing with Web Standards

Human Interface and the Management of Information Information and Knowledge Design and Evaluation

Human Interface and the Management of Information  Information and Knowledge Design and Evaluation
Author: Sakae Yamamoto
Publsiher: Springer
Total Pages: 695
Release: 2014-06-07
ISBN 10: 3319077317
ISBN 13: 9783319077314
Language: EN, FR, DE, ES & NL

Human Interface and the Management of Information Information and Knowledge Design and Evaluation Book Review:

The two-volume set LNCS 8521 and 8522 constitutes the refereed proceedings of the Human Interface and the Management of Information thematic track, held as part of the 16th International Conference on Human-Computer Interaction, HCII 2014, held in Heraklion, Greece, in June 2014, jointly with 13 other thematically similar conferences. The total of 1476 papers and 220 posters presented at the HCII 2014 conferences were carefully reviewed and selected from 4766 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. This volume contains papers addressing the following major topics: visualization methods and techniques; multimodal interaction; knowledge management; information search and retrieval; supporting collaboration; design and evaluation methods and studies.

Brainstorming and Beyond

Brainstorming and Beyond
Author: Chauncey Wilson
Publsiher: Newnes
Total Pages: 84
Release: 2013-01-22
ISBN 10: 012407166X
ISBN 13: 9780124071667
Language: EN, FR, DE, ES & NL

Brainstorming and Beyond Book Review:

Brainstorming and Beyond describes the techniques for generating ideas verbally, in writing, or through sketches. The first chapter focuses on brainstorming, the foundation method for ideation, which is a complex social process building off of social psychology principles, motivational constructs, and corporate culture. Brainstorming is commonly portrayed as an easy way to generate ideas, but in reality, it is a complex social process that is often flawed in ways that are not self-evident. Chapter 2 discusses Brainwriting, which is a variation on brainstorming in which each person writes ideas down on paper and then passes the paper to a new person who reads the first set of ideas and adds new ones. Since there is no group shouting out of ideas, strong facilitation skills are not required, and more often than not, Brainwriting results greatly exceed those of group brainstorming in a shorter time because ideas are generated in a parallel, rather than serial, fashion. Brainwriting is useful when time is limited, groups are hostile, or you are dealing with a culture where shouting out wild or divergent ideas might be difficult. Finally, in Chapter 3, readers learn about Braindrawing, a method of visual brainstorming that helps practitioners generate ideas for icons, other graphics, user interface layouts, or Web page designs. Each of these methods provides readers with ways to generate, present, and evaluate ideas so they can begin building a strong foundation for product success. Learn the proper techniques for generating ideas with limited time, hostile audiences, and limited facilitation support Explores efficient processes for analyzing the value of ideas Examines ways to generate visual as well as textual ideas

Does Prototyping Help or Hinder Good Requirements What Are the Best Practices for Using This Method

Does Prototyping Help or Hinder Good Requirements  What Are the Best Practices for Using This Method
Author: Freedom Toweh
Publsiher: Trafford Publishing
Total Pages: 24
Release: 2019-08-13
ISBN 10: 1490796517
ISBN 13: 9781490796512
Language: EN, FR, DE, ES & NL

Does Prototyping Help or Hinder Good Requirements What Are the Best Practices for Using This Method Book Review:

A software prototype is a partial, possible, or preliminary implementation of a proposed new product according to Wiegers and Beatty (2013). Poor requirements are in most cases the major cause of late products with so many bugs and design flaws. An effective prototyping process can reduce cost and improve customer satisfaction and delight (Wilson, 2010). A prototyping with an effective approach can also be used to validate and extract assumptions and requirements that exist among the product team. It is absolutely important to understand that requirements may have unwanted side effects before the creation of the final product which only a prototype can expose. Arnowitz, Arent and Berger (2007) suggested that too often in the software process, design and creation are crammed into the late stages when there is little time available for prototyping and validation, thus leading to high-risk software development. This book will first cover a review of the literature, and secondly it will explore the significance of prototyping and examine its benefits.

Usability and Accessibility Focused Requirements Engineering

Usability  and Accessibility Focused Requirements Engineering
Author: Achim Ebert,Shah Rukh Humayoun,Norbert Seyff,Anna Perini,Simone D.J. Barbosa
Publsiher: Springer
Total Pages: 191
Release: 2016-09-08
ISBN 10: 3319459163
ISBN 13: 9783319459165
Language: EN, FR, DE, ES & NL

Usability and Accessibility Focused Requirements Engineering Book Review:

This book constitutes the thoroughly refereed post-conference proceedings of theFirst International Workshop on Usability and Accessibility focused RequirementsEngineering, UsARE 2012, held in Zurich, Switzerland, in June 2012 in conjunctionwith ICSE 2012, the 34th International Conference on Software Engineering, and theSecond International Workshop, UsARE 2014, held in Karlskrona, Sweden, in August2014, in the course of RE 2014, the 22nd International Requirements EngineeringConference.This book consists of 10 chapters of which 9 are extended versions of the paperspresented at the two UsARE events. Amongst them, 3 are extended versions of thepapers presented at UsARE 2012 and 6 are extended versions of papers presented atUsARE 2014 - rounded off by a new chapter that was added as authors are doingrelevant work on the same topic. The chapters are organized into three sectionsaccording to their main focus: usability and user experience, accessibility andapplications.

Cases on Usability Engineering Design and Development of Digital Products

Cases on Usability Engineering  Design and Development of Digital Products
Author: Garcia-Ruiz, Miguel A.
Publsiher: IGI Global
Total Pages: 470
Release: 2013-05-31
ISBN 10: 1466640472
ISBN 13: 9781466640474
Language: EN, FR, DE, ES & NL

Cases on Usability Engineering Design and Development of Digital Products Book Review:

Information technologies play a significant role in modern information-driven societies, making a comprehensive understanding of digital media a fundamental requisite to success. Cases on Usability Engineering: Design and Development of Digital Products provides readers with case studies and real-life examples on usability methods and techniques to test the design and development of digital products, such as web pages, video games, and mobile computer applications. Students, lecturers, and academics concentrating in computer science can use these cases to investigate how and why usability can improve the design of digital technology, offering diverse technological solutions that many academics have largely failed to disseminate. This book is part of the Advances in Human and Social Aspects of Technology series collection.

Business Process Management

Business Process Management
Author: Michael Glykas
Publsiher: Springer
Total Pages: 459
Release: 2012-09-18
ISBN 10: 3642284094
ISBN 13: 9783642284090
Language: EN, FR, DE, ES & NL

Business Process Management Book Review:

Business Process Management (BPM) has been in existence for decades. It uses, complements, integrates and extends theories, methods and tools from other scientific disciplines like: strategic management, information technology, managerial accounting, operations management etc. During this period the main focus themes of researchers and professionals in BPM were: business process modeling, business process analysis, activity based costing, business process simulation, performance measurement, workflow management, the link between information technology and BPM for process automation etc. More recently the focus moved to subjects like Knowledge Management, Enterprise Resource Planning (ERP) Systems, Service Oriented Architectures (SOAs), Process Intelligence (PI) and even Social Networks. In this collection of papers we present a review of the work and the outcomes achieved in the classic BPM fields as well as a deeper insight on recent advances in BPM. We present a review of business process modeling and analysis and we elaborate on issues like business process quality and process performance measurement as weel as their link to all other organizational aspects like human resources management, strategy, information technology (being SOA, PI or ERP), other managerial systems, job descriptions etc. We also present recent advances to BPR tools with special focus on information technology, workflow, business process modeling and human resources management tools. Other chapters elaborate on the aspect of business process and organizational costing and their relationship to business process analysis, organizational change and reorganization. In the final chapters we present some new approaches that use fuzzy cognitive maps and a recently developed software tool for scenario creation and simulation in strategic management, business process management, performance measurement and social networking. The audience of this book is quite wide. The first chapters can be read by professionals, academics and students who want to get some basic insight into the BPM field whereas the remaining present more elaborate and state of the art concepts methodologies and tools for an audience of a more advanced level.

Handbook of Research on Modern Educational Technologies Applications and Management

Handbook of Research on Modern Educational Technologies  Applications  and Management
Author: Khosrow-Pour D.B.A., Mehdi
Publsiher: IGI Global
Total Pages: 950
Release: 2020-07-10
ISBN 10: 1799834778
ISBN 13: 9781799834779
Language: EN, FR, DE, ES & NL

Handbook of Research on Modern Educational Technologies Applications and Management Book Review:

As technology and technological advancements become a more prevalent and essential aspect of daily and business life, educational institutions must keep pace in order to maintain relevance and retain their ability to adequately prepare students for their lives beyond education. Such institutions and their leaders are seeking relevant strategies for the implementation and effective use of new and upcoming technologies and leadership strategies to best serve students and educators within educational settings. As traditional education methods become more outdated, strategies to supplement and bolster them through technology and effective management become essential to the success of institutions and programs. The Handbook of Research on Modern Educational Technologies, Applications, and Management is an all-encompassing two-volume scholarly reference comprised of 58 original and previously unpublished research articles that provide cutting-edge, multidisciplinary research and expert insights on advancing technologies used in educational settings as well as current strategies for administrative and leadership roles in education. Covering a wide range of topics including but not limited to community engagement, educational games, data management, and mobile learning, this publication provides insights into technological advancements with educational applications and examines forthcoming implementation strategies. These strategies are ideal for teachers, instructional designers, curriculum developers, educational software developers, and information technology specialists looking to promote effective learning in the classroom through cutting-edge learning technologies, new learning theories, and successful leadership tactics. Administrators, educational leaders, educational policymakers, and other education professionals will also benefit from this publication by utilizing the extensive research on managing educational institutions and providing valuable training and professional development initiatives as well as implementing the latest administrative technologies. Additionally, academicians, researchers, and students in areas that include but are not limited to educational technology, academic leadership, mentorship, learning environments, and educational support systems will benefit from the extensive research compiled within this publication.

Fixing Bad UX Designs

Fixing Bad UX Designs
Author: Lisandra Maioli
Publsiher: Packt Publishing Ltd
Total Pages: 348
Release: 2018-02-27
ISBN 10: 1787128229
ISBN 13: 9781787128224
Language: EN, FR, DE, ES & NL

Fixing Bad UX Designs Book Review:

A practical guide filled with case studies and easy solutions to solve the most common user experience issues Key Features Understand and fix the pain points of a bad UX design to ensure greater customer satisfaction. Correct UX issues at various stages of a UX Design with the help of different methodologies for fixing bad UXs See best practices and established principles in UX with case studies illustrating these practices and principles Book Description Have your web applications been experiencing more hits and less conversions? Are bad designs consuming your time and money? This book is the answer to these problems. With intuitive case studies, you’ll learn to simplify, fix, and enhance some common, real-world application designs. You’ll look at the common issues of simplicity, navigation, appearance, maintenance, and many more. The challenge that most UX designers face is to ensure that the UX is user-friendly. In this book, we address this with individual case studies starting with some common UX applications and then move on to complex applications. Each case study will help you understand the issues faced by a bad UX and teach you to break it down and fix these problems. As we progress, you’ll learn about the information architecture, usability testing, iteration, UX refactoring, and many other related features with the help of various case studies. You’ll also learn some interesting UX design tools with the projects covered in the book. By the end of the book, you’ll be armed with the knowledge to fix bad UX designs and to ensure great customer satisfaction for your applications. What you will learn Learn about ROI and metrics in UX Understand the importance of getting stakeholders involved Learn through real cases how to fix bad UX Identify and fix UX issues using different methodologies Learn how to turn insights and finding into practical UX solutions Learn to validate, test and measure the UX solutions implemented Learn about UX refactoring Who this book is for This book is for anyone confronted with a poorly designed UX. It is ideal for UX professionals who want to solve problems with existing UX designs, and UX designers who want to enhance their designs or analyze and rectify where they went wrong.

Advances in Visual Informatics

Advances in Visual Informatics
Author: Halimah Badioze Zaman,Peter Robinson,Alan F. Smeaton,Timothy K. Shih,Sergio Velastin,Tada Terutoshi,Azizah Jaafar,Nazlena Mohamad Ali
Publsiher: Springer
Total Pages: 765
Release: 2017-11-13
ISBN 10: 3319700103
ISBN 13: 9783319700106
Language: EN, FR, DE, ES & NL

Advances in Visual Informatics Book Review:

This book constitutes the refereed proceedings of the 5th International Conference on Advances in Visual Informatics, IVIC 2017, held in Bangi, Malaysia, in November 2017. The keynote and 72 papers presented were carefully reviewed and selected from 130 submissions. The papers are organized in the following topics: Visualization and Data Driven Technology; Engineering and Data Driven Innovation; Data Driven Societal Well-being and Applications; and Data Driven Cyber Security.

Value Management of Construction Projects

Value Management of Construction Projects
Author: John Kelly,Steven Male,Drummond Graham
Publsiher: John Wiley & Sons
Total Pages: 568
Release: 2014-11-17
ISBN 10: 1118351231
ISBN 13: 9781118351239
Language: EN, FR, DE, ES & NL

Value Management of Construction Projects Book Review:

Value Management is a philosophy, set of principles and a structured management methodology for improving organisational decision-making and value-for-money. The second edition builds on the success of the first edition by extending the integrated value philosophy, methodology and tool kit to describe the application of Value Management to the areas of service delivery, asset management, and, Programmes, in addition to Projects, products and processes. Value Management is a well-established methodology in the international construction industry, and in the UK has been endorsed as good practice in a range of government sponsored reports. In this book the authors have addressed the practical opportunities and difficulties of Value Management by synthesising the background, international developments, benchmarking and their own extensive consultancy and action research experience in Value Management to provide a comprehensive package of theory and practice. The second edition retains the structure of the first edition, covering methods and practices, frameworks of value and the future of value management. It has been thoroughly updated, and a number of new chapters added to encapsulate further extensions to current theory and practice. In particular, the new edition responds to: A range of recent UK industry and government publications; and most notably BS EN 16271:2012 - Value management: Functional expression of the need and functional performance specification; the imminent update of BS EN 12973:2000 Value Management; BS EN 1325 Value Management – Vocabulary, Terms and definitions; the changes to "Value for Europe" governing the training and certification of Value Management in European Union countries; the UK Government’s Management of Value (MoV) initiative, together with other leading reports, international guidance and standards on Value Management. Research in Value Management undertaken since publication of the first edition. Changes in Value Management practice particularly in Programmes and Projects. Developments in the theory of value, principally value for money measures, whole life value option appraisal, and benefits realisation. Initiatives in asset management initiatives covering the management of physical infrastructure, for example the recent launch of a suite of three standards under the generic title of BS ISO 55000: 2014 Asset Management, and its predecessor BSI PAS55 2008 “Asset Management: Specification For The Optimized Management Of Physical Assets” The second edition contains a dedicated chapter of exemplar case studies drawn from the authors’ experience, selected to demonstrate the new areas of theory and practice. An Appendix includes an extensive set of tools and techniques of use in Value Management practice. Construction clients, including those in both the public and private sectors, and professionals such as construction cost consultants, quantity surveyors, architects, asset managers, construction engineers, and construction managers will all find Value Management of Construction Projects to be essential reading. It will also be of interest to researchers and students on construction related courses in Higher Education – particularly those at final year undergraduate and at Masters level.

Building the SharePoint User Experience

Building the SharePoint User Experience
Author: Bjorn Furuknap
Publsiher: Apress
Total Pages: 376
Release: 2009-06-05
ISBN 10: 1430218975
ISBN 13: 9781430218975
Language: EN, FR, DE, ES & NL

Building the SharePoint User Experience Book Review:

The SharePoint user experience is critical in application architecture and user acceptance. Using tools available to all developers, Building the SharePoint User Experience will show you how to rebuild a SharePoint site, taking it all the way from the default out–of–the–box experience to your very own customized user experience. Along the way you will receive a solid understanding of the SharePoint architecture that will enable you to take full advantage of the capabilities of SharePoint as a platform. This will allow you to tailor the SharePoint user experience to increase the value of solutions and to work more effectively with projects. And that, of course, leads to successful SharePoint solutions in your business that your users are happy to accept and use.

Quantifying the User Experience

Quantifying the User Experience
Author: Jeff Sauro,James R Lewis
Publsiher: Elsevier
Total Pages: 312
Release: 2012-03-16
ISBN 10: 0123849691
ISBN 13: 9780123849694
Language: EN, FR, DE, ES & NL

Quantifying the User Experience Book Review:

Quantifying the User Experience: Practical Statistics for User Research offers a practical guide for using statistics to solve quantitative problems in user research. Many designers and researchers view usability and design as qualitative activities, which do not require attention to formulas and numbers. However, usability practitioners and user researchers are increasingly expected to quantify the benefits of their efforts. The impact of good and bad designs can be quantified in terms of conversions, completion rates, completion times, perceived satisfaction, recommendations, and sales. The book discusses ways to quantify user research; summarize data and compute margins of error; determine appropriate samples sizes; standardize usability questionnaires; and settle controversies in measurement and statistics. Each chapter concludes with a list of key points and references. Most chapters also include a set of problems and answers that enable readers to test their understanding of the material. This book is a valuable resource for those engaged in measuring the behavior and attitudes of people during their interaction with interfaces. Provides practical guidance on solving usability testing problems with statistics for any project, including those using Six Sigma practices Show practitioners which test to use, why they work, best practices in application, along with easy-to-use excel formulas and web-calculators for analyzing data Recommends ways for practitioners to communicate results to stakeholders in plain English Resources and tools available at the authors’ site: http://www.measuringu.com/

Observing the User Experience

Observing the User Experience
Author: Elizabeth Goodman,Mike Kuniavsky,Andrea Moed
Publsiher: Elsevier
Total Pages: 608
Release: 2012-09-01
ISBN 10: 0123848709
ISBN 13: 9780123848703
Language: EN, FR, DE, ES & NL

Observing the User Experience Book Review:

Observing the User Experience: A Practitioner’s Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques to provide an understanding of how people experience products and services. The techniques are drawn from the worlds of human-computer interaction, marketing, and social sciences. The book is organized into three parts. Part I discusses the benefits of end-user research and the ways it fits into the development of useful, desirable, and successful products. Part II presents techniques for understanding people’s needs, desires, and abilities. Part III explains the communication and application of research results. It suggests ways to sell companies and explains how user-centered design can make companies more efficient and profitable. This book is meant for people involved with their products’ user experience, including program managers, designers, marketing managers, information architects, programmers, consultants, and investors. Explains how to create usable products that are still original, creative, and unique A valuable resource for designers, developers, project managers - anyone in a position where their work comes in direct contact with the end user Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users