The Benefits of e-Business Performance Measurement Systems

To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance measurement systems fit for a world where clicks not bricks determine business success? This CIMA report describes research investigating how organisations have been adapting their performance measurement systems for e-business. The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on-line environment. * Based on four years of case study research inlcuding interviews with 12 managers * offers a distinctive view of e-business in measuring the performance of a business * Recommendations are made based on the findings from cross case analysis

"This book provides evidence-based insights into the management and contribution of IT in organizations, to offer practical advice & solutions, models and tools that are instrumental in getting business value from IT"--Provided by publisher.

This volume constitutes the refereed proceedings of the 18th EuroSPI conference, held in Roskilde, Denmark, in June 2011. The 18 revised full papers presented together with 9 key notes were carefully reviewed and selected. They are organized in topical sections on SPI and assessments; SPI and implementation; SPI and improvement methods; SPI organization; SPI people/ teams; SPI and reuse; selected key notes for SPI implementation.

"This book explores new approaches which may better effectively identify, explain, and improve IS assessment in organizations"--Provided by publisher.

"This book presents quality articles focused on key issues concerning technology in business"--Provided by publisher.

This book constitutes the refereed proceedings of UNISCON 2008 held in Klagenfurt, Austria, during April 22-25, 2008. UNISCON combines the ECOMO workshop series and the ISTA conference series. The 19 papers dealing with conceptual modeling, model-driven software development and information systems applications represent a 30% selection from the original set of submissions. They are completed by two keynote lectures and 35 papers from internationally renowned researchers, invited in honor of Heinrich C. Mayr, whose 60th birthday is also celebrated at this event, that he originally created.

"This book highlights innovative technologies used for the design and implementation of advanced e-commerce systems facilitating digital rights management and protection"--Provided by publisher.

"The objective of this book is to examine issues and promote research initiatives in the area of effectiveness in e-government by suggesting integrated e-business models for government solutions, through citizen-centric service oriented methodologies and processes"--Provided by publisher.

With the rapid advancement in information technologies, e-business is rapidly growing in significance and is having a direct impact upon business applications and technologies. E-Business Models, Services and Communications provides researchers and practitioners with valuable information on recent advances and developments in emerging e-business models and technologies. This book covers a variety of topics such as e-business models, telecommunication network utilization, online consumer behavior, electronic communication adoption and service provider strategies, and privacy policies and implementation issues.

Provides extensive information about pervasive computing and its implications from various perspectives so that current and future pervasive service providers can make responsible decisions about where, when and how to use this technology.

Addresses the field of enterprise systems, covering progressive technologies, leading theories, and advanced applications.

Annotation In 1999, slow E-commerce sites cost their owners $44 billion in lost revenue -- and site failures have embarrassed companies from Britannica to eBay, Victoria's Secret to Charles Schwab. In Scaling for e-Business, two of the world's leading Web performance experts present powerful techniques for characterizing, predicting, anticipating, and addressing every aspect of E-commerce site performance. Scaling for e-Business demonstrates how to characterize E-commerce workloads more accurately than any book published yet. It clearly demonstrates techniques for analyzing the performance of authentication and payment services; modeling contention for software servers; modeling and planning for communications infrastructure; and most importantly, forecasting and addressing peak demand. Finally, the Web/E-Commerce developer will discover how to evaluate and project the long-term impact of changes in his/her site visitor profile -- even the growth of non-PC devices and traffic from "intelligent agents" such as comparative shopping bots.

Communicating the design intent, from initial briefing through the design stage and on to the actual construction is vital to the success of any building project. This book looks at communication across physical, organisational and cultural barriers with a view to improving the design and construction process. The authors investigate communication issues across physical, organisational and cultural barriers and present clear guidance and practical advice.

Analyzes key critical HR variables and defines previously undiscovered issues in the HR field.

This book constitutes the refereed proceedings of the 8th International Conference on High Performance Computing, HiPC 2001, held in Hyderabad, India, in December 2001. The 29 revised full papers presented together with 5 keynote papers and 3 invited papers were carefully reviewed and selected from 108 submissions. The papers are organized in topical sections on algorithms, applications, architecture, systems software, communications networks, and challenges in networking.

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As financial systems migrate to a pervasive, online environment, business leaders and layman investors alike must adapt to changes in the market brought about by this new age of business. Strategic E-Commerce Systems and Tools for Competing in the Digital Marketplace advances the body of knowledge on electronic business and commerce with an in-depth look at the opportunities and concerns surrounding online business and finance. This cutting-edge reference aids business leaders, financial managers, investors, and consumers looking to build their portfolios and thrive in modern digital business environments.

Provides ideas on how intellectual capital through emerging technologies can support business performance. Covers topics such as competitive strategy, human resource management, and organizational learning.

This handbook covers the vast field of business information systems, focusing particularly on developing information systems to capture and integrate information technology together with the people and their businesses. Part I of the book, "Health Care Information Systems," focuses on providing global leadership for the optimal use of health care information technology (IT). It provides knowledge about the best use of information systems for the betterment of health care services. Part II, "Business Process Information Systems," extends the previous theory in the area of process development by recognizing that improvements in intra-organizational business processes need to be complemented by corresponding improvements in inter-organizational processes. Part III deals with "Industrial Data and Management Systems" and captures the main challenges faced by the industry, such as the changes in the operations paradigm of manufacturing and service organizations. Finally, Part IV, "Evaluation of Business Information Systems," discusses the empirical investigation into the adoption of systems development methodologies and the security pattern of the business systems along with the mathematical models.