The Evaluation of Worldwide Digital Reference Services in Libraries

The Evaluation of Worldwide Digital Reference Services in Libraries
Author: Jia Liu
Publsiher: Elsevier
Total Pages: 192
Release: 2007-06-30
ISBN 10: 178063112X
ISBN 13: 9781780631127
Language: EN, FR, DE, ES & NL

The Evaluation of Worldwide Digital Reference Services in Libraries Book Review:

This book outlines and evaluates the digital reference services in libraries worldwide. The work is based on an international collaborative project between two groups from German and Chinese institutions, during which digital reference services provided by nearly 200 libraries all over the world were evaluated. The book also examines the reasons for the resulting differences; it also contains more generic proposals and perspectives on digital reference services. An international, evaluative approach is taken Includes unique information - which has never before being gathered and evaluated Includes a brief introduction to the basic knowledge and development in the field of digital reference service in the library

Encyclopedia of Information Science and Technology Third Edition

Encyclopedia of Information Science and Technology  Third Edition
Author: Khosrow-Pour, Mehdi
Publsiher: IGI Global
Total Pages: 10384
Release: 2014-07-31
ISBN 10: 1466658894
ISBN 13: 9781466658899
Language: EN, FR, DE, ES & NL

Encyclopedia of Information Science and Technology Third Edition Book Review:

"This 10-volume compilation of authoritative, research-based articles contributed by thousands of researchers and experts from all over the world emphasized modern issues and the presentation of potential opportunities, prospective solutions, and future directions in the field of information science and technology"--Provided by publisher.

Digital reference services in academic libraries

Digital reference services in academic libraries
Author: Wan Ab Kadir Wan Dollah
Publsiher: The University of Malaya Press
Total Pages: 156
Release: 2012
ISBN 10: 9831009797
ISBN 13: 9789831009796
Language: EN, FR, DE, ES & NL

Digital reference services in academic libraries Book Review:

Digital Reference Services in Academic Libraries presents the background of DRS, evolution of DRS, the concept of DRS, emerging models of DRS, benefits and limitation of DRS, personalized services, trends and challenges, technological developments, evaluation and guidelines, effectiveness and DRS in academic libraries. The case study examined the existing status of digital reference services (DRS) in four selected public academic libraries in Malaysia. Focused is given on the awareness, usage, users’ perception, users’ satisfaction, library’s performance, and looked at the perceived needs, issues and problems faced by librarians and students. The study is important to determine how academic librarians are exploiting the latest information and communication technologies to improve reference service operations. Recommendations are made on the need for the implementation of synchronous DRS, enhancing the role of DRS, marketing and promotion, staff training, user education programmes and cooperation. The main contribution of this book is the assessment of effectiveness of DRS in academic libraries in Malaysia, the identification of perceived needs, issues and problems and suggestions on the areas of improvement in the use of DRS. In the process, a conceptual model for the effectiveness of the implementation of DRS in academic libraries in Malaysia is presented. The author also proposes directions for future research in the area of DRS.

International Conference on Digital Libraries ICDL 2013

International Conference on Digital Libraries  ICDL  2013
Author: Shantanu Ganguly,P. K. Bhattacharya
Publsiher: The Energy and Resources Institute (TERI)
Total Pages: 1178
Release: 2013-11-29
ISBN 10: 817993554X
ISBN 13: 9788179935545
Language: EN, FR, DE, ES & NL

International Conference on Digital Libraries ICDL 2013 Book Review:

ICDL conferences are recognized on of the most important platform in the world where noted expert share their experiences. Many DL experts have contributed thought provoking papers in ICDL 2013. These important papers are reviewed and conceptualized into ICDL on different areas of DL proceedings. The Proceedings have two volumes and has over 1100 pages.

Digital Libraries Technology and Management of Indigenous Knowledge for Global Access

Digital Libraries  Technology and Management of Indigenous Knowledge for Global Access
Author: Tengku Mohd. T. Sembok,Halimah Badioze Zaman,Hsinchun Chen,Shalini Urs,Sung Hyon Myaeng
Publsiher: Springer
Total Pages: 708
Release: 2003-12-01
ISBN 10: 3540245944
ISBN 13: 9783540245940
Language: EN, FR, DE, ES & NL

Digital Libraries Technology and Management of Indigenous Knowledge for Global Access Book Review:

This book constitutes the refereed proceedings of the 6th International Conference on Asian Digital Libraries, ICADL 2003, held in Kuala Lumpur, Malaysia in December 2003. The 68 revised full papers presented together with 15 poster abstracts and 3 invited papers were carefully reviewed from numerous submissions. The papers are organized in topical sections on information retrieval techniques, multimedia digital libraries, data mining and digital libraries, machine architecture and organization, human resources and training, human-computer interaction, digital library infrastructure, building and using digital libraries, knowledge management, intellectual property rights and copyright, e-learning and mobile learning, data storage and retrieval, digital library services, content development, information retrieval and Asian languages, and metadata.

Digital Reference Services

Digital Reference Services
Author: Linda S Katz
Publsiher: Routledge
Total Pages: 352
Release: 2013-10-31
ISBN 10: 1317951662
ISBN 13: 9781317951667
Language: EN, FR, DE, ES & NL

Digital Reference Services Book Review:

Extensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic reference services and software, and explores the opportunities that real-time digital reference services can offer in a variety of library settings. Experts in the field convey numerous opinions and theory about the growth of this new approach to answering reference questions. This book teaches librarians new methods and techniques for offering technologically advanced reference services to the public. The first half of Digital Reference Services includes such topics as: real-time or “live online” reference services the historical development of digital reference services and the role of the reference librarian mediated online searches how to create a virtual-ready reference collection of elite reference Web sites—includes a list of the top sites available to the public how to start and operate a digital reference desk in your library The second half of Digital Reference Services covers examples of libraries—both large and small—which have used revolutionary ideas to bring electronic reference services to their patrons. These ideas include: utilizing ATM-like kiosks in remote locations from library buildings to connect with underserved populations implementing live, interactive web-based reference services—the challenges and benefits, cost, training, and workload requirements evaluating your real-time references services—investigating self-assessment and blind reviewing, incorporating your assessment into an existing evaluative program, and obtaining the administrative support essential for an accurate assessment creating a statewide virtual reference system—selecting software, developing policy, marketing, coordinating the project, and staffing and training online reference management for smaller libraries—because of the smaller staff, smaller budget, and smaller amount of patrons, is it a feasible addition to the library? much more! This well-referenced volume contains case examples, figures, useful Web sites, and case histories to show how the basic principles of digital reference services work. Librarians and students of information and library science will find Digital Reference Services a helpful resource to enhance their library and electronic reference expertise.

Digital Libraries International Collaboration and Cross Fertilization

Digital Libraries  International Collaboration and Cross Fertilization
Author: Zhaoneng Chen,Hsinchun Chen,Qihao Miao,Yuxi Fu,Edward Fox,Ee-peng Lim
Publsiher: Springer
Total Pages: 690
Release: 2004-11-29
ISBN 10: 3540305440
ISBN 13: 9783540305446
Language: EN, FR, DE, ES & NL

Digital Libraries International Collaboration and Cross Fertilization Book Review:

The International Conference on Asian Digital Libraries (ICADL) is an annual international forum that provides opportunities for librarians, researchers and experts to exchange their research results, innovative ideas, service experiences and state-- the-art developments in the field of digital libraries. Building on the success of the first six ICADL conferences, the 7th ICADL conference hosted by the Shanghai Jiao Tong University and the Shanghai Library in Shanghai, China aimed to further strengthen the academic collaboration and strategic alliance in the Asia- Pacific Region in the development of digital libraries. The theme of ICADL 2004 was: Digital library: International Collaboration and Cross-fertilization, with its focus on technology, services, management and localization. The conference began with an opening ceremony and the conference program featured 9 keynote speeches and 5 invited speeches by local and international experts. During the 3-day program, 40 research paper presentations were given in 3 parallel sessions. The conference also included 6 tutorials and an exhibition. The conference received 359 submissions, comprising 248 full papers and 111 short papers. Each paper was carefully reviewed by the Program Committee members. Finally, 44 full papers, 15 short papers and 37 poster papers were selected. On behalf of the Organizing and Program Committees of ICADL 2004, we would like to express our appreciation to all authors and attendees for participating in the conference. We also thank the sponsors, Program Committee members, supporting organizations and helpers for making the conference a success. Without their efforts, the conference would not have been possible.

Reference and Information Services

Reference and Information Services
Author: Kay Ann Cassell ,Uma Hiremath
Publsiher: American Library Association
Total Pages: 448
Release: 2019-01-04
ISBN 10: 083891568X
ISBN 13: 9780838915684
Language: EN, FR, DE, ES & NL

Reference and Information Services Book Review:

Designed to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide a solid foundation; the text also offers fresh insight on core issues, including ethics, readers' advisory, information literacy, and other key aspects of reference librarianship;selecting and evaluating reference materials, with strategies for keeping up to date;assessing and improving reference services;guidance on conducting reference interviews with a range of different library users, including children and young adults;a new discussion of reference as programming;important special reference topics such as Google search, 24/7 reference, and virtual reference; anddelivering reference services across multiple platforms As librarians experience a changing climate for all information services professionals, in this book Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today's libraries.

Recent Advances on Soft Computing and Data Mining

Recent Advances on Soft Computing and Data Mining
Author: Rozaida Ghazali,Nazri Mohd Nawi,Mustafa Mat Deris,Jemal H. Abawajy
Publsiher: Springer Nature
Total Pages: 481
Release: 2019-12-04
ISBN 10: 3030360563
ISBN 13: 9783030360566
Language: EN, FR, DE, ES & NL

Recent Advances on Soft Computing and Data Mining Book Review:

This book provides an introduction to data science and offers a practical overview of the concepts and techniques that readers need to get the most out of their large-scale data mining projects and research studies. It discusses data-analytical thinking, which is essential to extract useful knowledge and obtain commercial value from the data. Also known as data-driven science, soft computing and data mining disciplines cover a broad interdisciplinary range of scientific methods and processes. The book provides readers with sufficient knowledge to tackle a wide range of issues in complex systems, bringing together the scopes that integrate soft computing and data mining in various combinations of applications and practices, since to thrive in these data-driven ecosystems, researchers, data analysts and practitioners must understand the design choice and options of these approaches. This book helps readers to solve complex benchmark problems and to better appreciate the concepts, tools and techniques used.

Assessing Reference and User Services in a Digital Age

Assessing Reference and User Services in a Digital Age
Author: Eric Novotny
Publsiher: Routledge
Total Pages: 258
Release: 2013-05-13
ISBN 10: 1135804354
ISBN 13: 9781135804350
Language: EN, FR, DE, ES & NL

Assessing Reference and User Services in a Digital Age Book Review:

Effectively assess whether any library is making good use of the reference/user service resources available today Libraries need to develop standards by which they can assess their individual performances in a larger context, and Assessing Reference and User Services in a Digital Age makes significant contributions to this ongoing discussion. The book addresses its subject matter via approaches ranging from case studies of individual libraries to general discussions of best practices. The contributors explore the impact of the Internet on the field of evaluation, focusing on electronic reference and instruction. They highlight current issues, present research results, and offer expert advice on how to assess online reference and instruction. All chapters are well referenced to facilitate further study, and many include tables, appendixes, checklists, and other helpful features that make difficult information easy to access and understand. The chapters that make up Assessing Reference and User Services in a Digital Age are as rich and varied as the backgrounds of their authors. Experienced researchers provide the results of studies conducted to determine the nature and effectiveness of the online reference services offered by various libraries. Practitioners and administrators from different institutional settings (academic libraries, public libraries, consortiums, etc.) provide their perspectives on the issues facing librarians who need to assess the electronic services they provide. In this important new book: Andrew Briedenbagh shows how a chat service can be implemented and suggests which data should be collected for it Buff Hirko examines VET: the Virtual Evaluation Toolkit Ruth Vondracek shares the experiences of a university library as it entered a statewide e-reference consortium, and offers advice and issues to consider before entering such a partnership librarians from San Jose State University present a model for evaluating electronic reference services that can be used in public or academic libraries Kathleen Kern discusses holistic evaluation chat transcripts are addressed in several chapters, including Joseph Fennewald’s comparisons of question categories, Lesley Moyo’s analysis of the use of instruction in the virtual environment, and Caleb Tucker-Raymond’s proposed set of quality measures for chat reference Laurie Probst and Michael Pelikan report on the use of a “Tell Us What You Think” button to gather user feedback Kristi Nelson and Catherine L. Ross examine a research study that asked library school students to submit a reference question online and report on their experiences Melissa Gross, Charles McClure, and R. David Lankes suggest measures to determine the cost and benefits of a virtual reference service librarians from Utah State University describe the development of their online instructional module Assessing Reference and User Services in a Digital Age is designed as essential reading for library administrators, public service librarians, and researchers. It provides general advice for practitioners as well as an examination of research results and methodological issues. We urge you to consider making it part of your professional or teaching collection today.

Developing Sustainable Digital Libraries Socio Technical Perspectives

Developing Sustainable Digital Libraries  Socio Technical Perspectives
Author: Ashraf, Tariq,Sharma, Jaideep,Gulati, Puja Anand
Publsiher: IGI Global
Total Pages: 378
Release: 2010-03-31
ISBN 10: 1615207686
ISBN 13: 9781615207688
Language: EN, FR, DE, ES & NL

Developing Sustainable Digital Libraries Socio Technical Perspectives Book Review:

"This book provides tools to complement an organization's burgeoning information treasuries, exploring new frontiers by looking at social and economic aspects of digital libraries and their sustainability"--Provided by publisher.

Libraries Without Walls 7

Libraries Without Walls 7
Author: Peter Brophy,Jenny Craven,Margaret Markland
Publsiher: Facet Publishing
Total Pages: 255
Release: 2008
ISBN 10: 1856046230
ISBN 13: 9781856046237
Language: EN, FR, DE, ES & NL

Libraries Without Walls 7 Book Review:

This edited collection is drawn from the seventh Libraries Without Walls Conference, held in 2007. From their beginnings in 1995, the Libraries Without Walls conferences have mapped a major change in the practice of librarianship. While library services are still concerned to provide users with physical access to their buildings, electronic access - often from remote locations - is becoming ever more dominant. Library services are being integrated into virtual learning, research and personal environments. In 2007 CERLIM wished to encourage the widest possible range of papers to reflect the diverse current developments in library service delivery. These covered: New kinds of service, especially those that open up new paradigms of 'library' - perhaps the library equivalent of YouTube or MySpace The library's role within new models of scholarly publishing, including experience of developing services based on institutional or other repositories, and the responsibility of the library for digital curation Service delivery in challenging environments, especially where the infrastructure may be sub-optimal, as in some developing countries, or where the user group represents particular challenges New technological solutions and the impact on users of the improved services they make possible Delivery and assessment of information skills/literacies, especially where this is achieved through electronic environments. These state-of-the-art papers are designed to increase understanding of the role and importance of information in the learning process, and to enable information professionals and course developers to keep abreast of the latest developments in this vital area.

Digital Libraries People Knowledge and Technology

Digital Libraries  People  Knowledge  and Technology
Author: International Conference on Asian Digital Libraries
Publsiher: Springer Science & Business Media
Total Pages: 535
Release: 2002-11-29
ISBN 10: 3540002618
ISBN 13: 9783540002611
Language: EN, FR, DE, ES & NL

Digital Libraries People Knowledge and Technology Book Review:

This book constitutes the refereed proceedings of the 5th International Conference on Asian Digitial Libraries, ICADL 2002, held in Singapore in December 2002. The 34 revised full papers, 20 revised short papers, and 14 posters presented together with 7 invited papers were carefully reviewed and selected from a total of 170 submissions. The papers are organized in sections on information retrieval, multimedia digital libraries, data mining in digital libraries, special purpose digital libraries, digital library services, digital libraries for community building, information retrieval and Asian languages, building and using digital libraries, metadata issues, algorithms and protocols, human-computer interaction, and digital library infrastructure.

Handbook of Research on Digital Libraries Design Development and Impact

Handbook of Research on Digital Libraries  Design  Development  and Impact
Author: Theng, Yin-Leng,Foo, Schubert,Goh, Dion,Na, Jin-Cheon
Publsiher: IGI Global
Total Pages: 690
Release: 2009-02-28
ISBN 10: 1599048809
ISBN 13: 9781599048802
Language: EN, FR, DE, ES & NL

Handbook of Research on Digital Libraries Design Development and Impact Book Review:

"This book is an in-depth collection aimed at developers and scholars of research articles from the expanding field of digital libraries"--Provided by publisher.

Digital Dilemmas and Solutions

Digital Dilemmas and Solutions
Author: Peter Limb
Publsiher: Elsevier
Total Pages: 212
Release: 2004-02-28
ISBN 10: 1780630646
ISBN 13: 9781780630649
Language: EN, FR, DE, ES & NL

Digital Dilemmas and Solutions Book Review:

Today, all librarians face daunting challenges posed by trends in technology, publishing, and education as the impact of a globalising information economy forces a rethink of both library strategic directions and everyday library operations. This book brings together the main issues and dilemmas facing libraries; the book clearly shows how to deal with them, and provides a best-practice guide to the solutions. Provides analysis of recent trends and relevant and viable solutions to problems facing all librarians Written by a highly knowledgeable and well-respected practitioner in the field Draws on the author’s international and practical experience in libraries and experience of leading-edge developments in the field

Digital Libraries Universal and Ubiquitous Access to Information

Digital Libraries  Universal and Ubiquitous Access to Information
Author: George Buchanan,Masood Masoodian,Sally Jo Cunningham
Publsiher: Springer Science & Business Media
Total Pages: 422
Release: 2008-11-13
ISBN 10: 3540895329
ISBN 13: 9783540895329
Language: EN, FR, DE, ES & NL

Digital Libraries Universal and Ubiquitous Access to Information Book Review:

This book constitutes the refereed proceedings of the 11th International Conference on Asian Digital Libraries, ICADL 2008, held in Bali, Indonesia, in December 2008. The 30 revised full papers, 20 revised short papers, and extended abstracts of 13 poster papers carefully reviewed and selected from numerous submissions. The paper topics cover the spectrum of digital libraries, including multimedia digital libraries, usability and evaluation, information retrieval, ontologies, social tagging, metadata issues, multi- and cross-language retrieval, digital preservation, and scholarly publishing and commmunities.

Trends Discovery and People in the Digital Age

Trends  Discovery  and People in the Digital Age
Author: Wendy Evans,David Baker
Publsiher: Elsevier
Total Pages: 332
Release: 2013-02-26
ISBN 10: 1780633890
ISBN 13: 9781780633893
Language: EN, FR, DE, ES & NL

Trends Discovery and People in the Digital Age Book Review:

Digital information is a constantly developing field. The first title in the Chandos Digital Information Review series, Trends, Discovery, and People in the Digital Age, summarises and presents key themes, advances and trends in all aspects of digital information today, exploring the impact of developing technologies on the information world. This book emphasises important contemporary topics and future developments from a global perspective. Dynamic contents by leaders in the field respond to what is happening in the field of digital information literacy, and anticipate future developments. Topics include: the future of digital information provision; Enquire; cloud computing; building an information landscape; e-books and journals in a changing digital landscape; discovering resources; citizens and digital information; data-management; community usage patterns of scientific information; software citations; the future of data curation; JISC; Skills Portal; the future information professional; university library and information services; academic libraries and their future; and impediments to new library futures. Covers major aspects of contemporary digital information provision Provides practical advice Structured so that each chapter stands alone while contributing to a coherent overall text

The Reference Interview Today

The Reference Interview Today
Author: Dave Harmeyer
Publsiher: Rowman & Littlefield
Total Pages: 172
Release: 2014-02-07
ISBN 10: 0810888165
ISBN 13: 9780810888166
Language: EN, FR, DE, ES & NL

The Reference Interview Today Book Review:

More an art than a science, the reference interview requires not only knowing a specific set of skills, but also how to apply those skills in an ever-changing world. Good reference interviews accomplish three goals: establishing contact with the user, determining what the user’s information need actually is, and checking to make sure that the answer actually meets that need completely. Built around timeless service principles including Ranganathan’s Five Laws, The Reference Interview Today: Negotiating and Answering Questions Face to Face, on the Phone, and Virtually is a practical field guide to conducting reference interviews in every modality: face-to-face, phone, chat, text, virtual world such as Second Life, and even mashup reference interviews where multiple modalities are used to answer the question. Following a concise presentation of reference interview basics, the heart of the book is 12 different reference interview scenarios set in different modes and demonstrating a specific principle. Each of these twelve follows a similar construction: a general overview of the principle (for example, save the time of the reader), a script of the reference interview, and then learning questions designed to demonstrate the principle(s) as illustrated in the script. Examples range from assisting faculty members with scholarly resources to helping a high school student with a paper to assisting a hairdresser with a reference question. One scenario is based in the year 2025 to emphasize the timeless nature of reference service. Seamlessly combining both time-honored principles and multiple technologies, this practical book demonstrates how librarians can be as relevant and necessary in the digital age as in the print world. Appropriate for both novice and experienced librarians as well as for LIS students, this concise handbook speaks to those working in or preparing for careers in public, school, academic, and special libraries..

Research and Advanced Technology for Digital Libraries

Research and Advanced Technology for Digital Libraries
Author: José Luis Borbinha,Sarantos Kapidakis,Christos Papatheodorou,Giannis Tsakonas
Publsiher: Springer
Total Pages: 497
Release: 2009-09-29
ISBN 10: 3642043461
ISBN 13: 9783642043468
Language: EN, FR, DE, ES & NL

Research and Advanced Technology for Digital Libraries Book Review:

This book constitutes the refereed proceedings of the 13th European Conference on Research and Advanced Technology for Digital Libraries, ECDL 2009, held in Corfu, Greece, in September/October 2009. The 28 revised full papers and 6 revised short papers presented together with 2 panel description, the extended abstracts of 20 revised poster and 16 demo papers were carefully reviewed and selected from a total of 181 submissions. The papers are organized in topical sections on services, infrastructures, interaction, knowledge organization systems, interfaces, resource discovery, architectures, information retrieval, preservation, and evaluation.

Reference Assessment and Evaluation

Reference Assessment and Evaluation
Author: Tom Diamond,Mark Sanders
Publsiher: Routledge
Total Pages: 218
Release: 2013-02-01
ISBN 10: 1136445714
ISBN 13: 9781136445712
Language: EN, FR, DE, ES & NL

Reference Assessment and Evaluation Book Review:

Learn effective ways to assess and evaluate reference services in YOUR library Innovation and the constant evolution of technology continually spur academic librarians to find superior ways to deliver high quality reference service to students, faculty, and researchers. Reference Assessment and Evaluation offers librarians and administrators a plethora of fresh ideas and methods to effectively assess and evaluate reference service in any academic library. Leading experts share their own best practices in delivering digital reference, training staff and student workers, and providing instruction through case studies from academic libraries of all sizes. Because of fiscal pressures, the need to attract the best and brightest students and faculty to the academy, and increased competition from Internet search engines, the evaluation and assessment of reference service remains one of the most important challenges for academic libraries. Reference Assessment and Evaluation provides practical tips and clear examples on assessing and evaluating several diverse aspects of reference services. This book discusses in detail case studies from various colleges and universities on wide-ranging issues such as virtual reference evaluation, merging reference desks, peer evaluations, library instruction, and staff development. Academic libraries of all types will find opportunities to modify these innovative ideas to remain at the forefront of reference service. Topics in Reference Assessment and Evaluation include: a case study of the library at the University of Colorado at Boulder’s efforts to implement a drop-in research consultation program for students enrolled in the introductory writing course coordination of an annual professional development program for specialized instruction targeted at faculty and staff members at Colorado State University peer observation between the reference staff members of Augustana College Library and St. Ambrose University Library the merging of San Jose State University’s government publication desk with the reference services desk—along with the public library’s reference desk Valparaiso University’s main library’s training and use of student assistants analyzing user and librarian satisfaction within virtual reference transactions evaluation of the University of South Alabama’s Baugh Biomedical Library’s chat reference service evaluation of the University of Texas at Arlington’s virtual reference service library technology’s impact on reference desk statistics statistical analysis of reference desk data for staffing needs at the University of Tennessee at Chattanooga Reference Assessment and Evaluation is timely, important reading for academic references librarians and supervisors.