The Lean Six Sigma Pocket Toolbook A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed

The Lean Six Sigma Pocket Toolbook  A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed
Author: Michael L. George,John Maxey,David T. Rowlands,Malcolm Upton
Publsiher: McGraw Hill Professional
Total Pages: 282
Release: 2004-10-13
ISBN 10: 9780071505734
ISBN 13: 0071505733
Language: EN, FR, DE, ES & NL

The Lean Six Sigma Pocket Toolbook A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed Book Review:

Vital tools for implementing Lean Six Sigma--what they are, how they work, and which to use The Lean Six Sigma Pocket Toolbook is today's most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six Sigma. The only guide that groups tools by purpose and use, this hands-on reference provides: Analyses of nearly 100 tools and methodologies--from DMAIC and Pull Systems to Control Charts and Pareto Charts Detailed explanations of each tool to help you know how, when, and why to use it for maximum efficacy Sections for each tool explaining how to create it, how to interpret what you find, and expert tips Lean Six Sigma is today's leading technique to maximize production efficiency and maintain control over each step in the managerial process. With The Lean Six Sigma Pocket Toolbook, you'll discover how to propel your organization to new levels of competitive success--one tool at a time.

Rath Strong s Six Sigma Pocket Guide

Rath   Strong s Six Sigma Pocket Guide
Author: Rath & Strong
Publsiher: Rath & Strong
Total Pages: 180
Release: 2006-01-01
ISBN 10: 0974632872
ISBN 13: 9780974632872
Language: EN, FR, DE, ES & NL

Rath Strong s Six Sigma Pocket Guide Book Review:

The Certified Six Sigma Green Belt Handbook Second Edition

The Certified Six Sigma Green Belt Handbook  Second Edition
Author: Roderick A. Munro,Govindarajan Ramu,Daniel J. Zrymiak
Publsiher: Quality Press
Total Pages: 630
Release: 2015-05-13
ISBN 10: 0873898915
ISBN 13: 9780873898911
Language: EN, FR, DE, ES & NL

The Certified Six Sigma Green Belt Handbook Second Edition Book Review:

This reference manual is designed to help those interested in passing the ASQ's certification exam for Six Sigma Green Belts and others who want a handy reference to the appropriate materials needed to conduct successful Green Belt projects. It is a reference handbook on running projects for those who are already knowledgeable about process improvement and variation reduction. The primary layout of the handbook follows the ASQ Body of Knowledge (BoK) for the Certified Six Sigma Green Belt (CSSGB) updated in 2015. The authors were involved with the first edition handbook, and have utilized first edition user comments, numerous Six Sigma practitioners, and their own personal knowledge gained through helping others prepare for exams to bring together a handbook that they hope will be very beneficial to anyone seeking to pass the ASQ or other Green Belt exams. In addition to the primary text, the authors have added a number of new appendixes, an expanded acronym list, new practice exam questions, and other additional materials

Lean Six Sigma Service Excellence

Lean Six Sigma Service Excellence
Author: Gerald M. Taylor
Publsiher: J. Ross Publishing
Total Pages: 312
Release: 2008-10-15
ISBN 10: 1604270063
ISBN 13: 9781604270068
Language: EN, FR, DE, ES & NL

Lean Six Sigma Service Excellence Book Review:

Current books on Lean Six Sigma for service ortransactional organizations either require a significanttechnical background, or are rather conceptual in natureand lack the detail of the tools, how to use them, andthe practical skill-building exercises needed to givereaders the ability to actually implement Lean Six Sigmain their ......

Lean Six Sigma For Dummies

Lean Six Sigma For Dummies
Author: John Morgan,Martin Brenig-Jones
Publsiher: John Wiley & Sons
Total Pages: 384
Release: 2010-11-18
ISBN 10: 9781119992264
ISBN 13: 1119992265
Language: EN, FR, DE, ES & NL

Lean Six Sigma For Dummies Book Review:

With the growing business industry there is a large demand for greater speed and quality, for projects of all natures in both small and large businesses. Lean Six Sigma is the result of the combination of the two best-known improvement methods: Six Sigma (making work better, of higher quality) and Lean (making work faster, more efficient). Lean Six Sigma For Dummies outlines they key concepts in plain English, and shows you how to use the right tools, in the right place, and in the right way, not just in improvement and design projects, but also in your day-to-day activities. It shows you how to ensure the key principles and concepts of Lean Six Sigma become a natural part of how you do things so you can get the best out of your business and accomplish your goals better, faster and cheaper. About the author John Morgan has been a Director of Catalyst Consulting, Europe's leading provider of lean Six Sigma solutions for 10 years. Martin Brenig-Jones is also a Director at Catalyst Consulting. He is an expert in Quality and Change Management and has worked in the field for 16 years.

The Quality Toolbox Second Edition

The Quality Toolbox  Second Edition
Author: Nancy R. Tague
Publsiher: Quality Press
Total Pages: 584
Release: 2005-01-01
ISBN 10: 0873896394
ISBN 13: 9780873896399
Language: EN, FR, DE, ES & NL

The Quality Toolbox Second Edition Book Review:

The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic quality control tools (for example, fishbone diagram, and Pareto chart) as well as the newer management and planning tools. Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics. The book is written and organized to be as simple as possible to use so that anyone can find and learn new tools without a teacher. Above all, this is an instruction book. The reader can learn new tools or, for familiar tools, discover new variations or applications. It also is a reference book, organized so that a half-remembered tool can be found and reviewed easily, and the right tool to solve a particular problem or achieve a specific goal can be quickly identified. With this book close at hand, a quality improvement team becomes capable of more efficient and effective work with less assistance from a trained quality consultant. Quality and training professionals also will find it a handy reference and quick way to expand their repertoire of tools, techniques, applications, and tricks. For this second edition, Tague added 34 tools and 18 variations. The "Quality Improvement Stories" chapter has been expanded to include detailed case studies from three Baldrige Award winners. An entirely new chapter, "Mega-Tools: Quality Management Systems," puts the tools into two contexts: the historical evolution of quality improvement and the quality management systems within which the tools are used. This edition liberally uses icons with each tool description to reinforce for the reader what kind of tool it is and where it is used within the improvement process.

Lean Six Sigma for Hospitals Improving Patient Safety Patient Flow and the Bottom Line Second Edition

Lean Six Sigma for Hospitals  Improving Patient Safety  Patient Flow and the Bottom Line  Second Edition
Author: Jay Arthur
Publsiher: McGraw Hill Professional
Total Pages: 377
Release: 2016-09-05
ISBN 10: 1259641090
ISBN 13: 9781259641091
Language: EN, FR, DE, ES & NL

Lean Six Sigma for Hospitals Improving Patient Safety Patient Flow and the Bottom Line Second Edition Book Review:

Simple Steps to Improve Patient Safety, Patient Flow and the Bottom Line A Doody's Core Title for 2020! This thoroughly revised resource shows, step-by-step, how to simplify, streamline, analyze, and optimize healthcare performance using tested Lean Six Sigma and change management techniques. Lean Six Sigma for Hospitals, Second Edition, follows the patient from the front door of the hospital or emergency room all the way through discharge. The book fully explains how to improve operations and quality of care while dramatically reducing costs—often in just five days. Real-world case studies from major healthcare institutions illustrate successful implementations of Lean Six Sigma. Coverage includes: • Lean Six Sigma for hospitals, emergency departments, operating rooms, medical imaging facilities, nursing units, pharmacies, and ICUs • Patient flow and quality • Clinical staff • Order and claims accuracy • Billing and collection • Defect and medical error reduction • Excel power tools for Lean Six Sigma • Data mining and analysis • Process flow charts and control charts • Laser-focused process innovation • Statistical tools for Lean Six Sigma • Planning and implementation

Accelerating Lean Six Sigma Results

Accelerating Lean Six Sigma Results
Author: Terence T. Burton
Publsiher: J. Ross Publishing
Total Pages: 432
Release: 2011-01-15
ISBN 10: 1604270543
ISBN 13: 9781604270549
Language: EN, FR, DE, ES & NL

Accelerating Lean Six Sigma Results Book Review:

This title provides real direction on organizational improvement initiatives. It includes sections on leadership, business infrastructure and new applications to key strategic areas of the business.

Leading Project Teams

Leading Project Teams
Author: Anthony T. Cobb
Publsiher: SAGE
Total Pages: 229
Release: 2011-04-06
ISBN 10: 1412991706
ISBN 13: 9781412991704
Language: EN, FR, DE, ES & NL

Leading Project Teams Book Review:

The Second Edition of Leading Project Teams offers an accessible introduction to the important basics of project management while providing key issues and pointers on team leadership. Easy to read, this engaging book assumes little to no knowledge of project management. Leading Project Teams quickly leads the reader through the fundamentals including how to start a project, how to assign tasks, how to write clear project reports, and much, much more! New to the Second Edition: - New chapter on Risk Assessment - New coverage of running effective team meetings - Offers real world scenarios: Each chapter opens with a real-world project problem faced by a project leader. Selected from a wide range of industries--from academia to business to health care--each situation portrays how project work applies to real project problems in a variety of settings. - Identifies key expectations of project leaders: Concrete advice is given on leading project teams across a number of important leadership issues and on how project leaders should develop and guide project team members. - Provides quick-learning project tools: Many accessible tools are provided to help readers understand the basics of project management such as the work breakdown structure and project scheduling. Extensive coverage on team literature is offered to help students learn the basics of team construction and team dynamics.

The Certified Six Sigma Black Belt Handbook

The Certified Six Sigma Black Belt Handbook
Author: T.M. Kubiak,Donald W. Benbow
Publsiher: Quality Press
Total Pages: 946
Release: 2016-12-16
ISBN 10: 1951058658
ISBN 13: 9781951058654
Language: EN, FR, DE, ES & NL

The Certified Six Sigma Black Belt Handbook Book Review:

A comprehensive reference manual to the Certified Six Sigma Black Belt Body of Knowledge and study guide for the CSSBB exam.

Lean Six Sigma in Service

Lean Six Sigma in Service
Author: Sandra L. Furterer
Publsiher: CRC Press
Total Pages: 468
Release: 2016-04-19
ISBN 10: 9781420079104
ISBN 13: 1420079107
Language: EN, FR, DE, ES & NL

Lean Six Sigma in Service Book Review:

In real life, data is messy and doesn’t always fit into normal statistical distributions. This is especially true in service industries where the variables are, well, variable and directly related to and measured by the constantly changing needs of customers. As the breadth and depth of tools available has increased across the integrated Lean Six Sigma landscape, their integrated application has become more complex. Filled with case studies using real-world data, Lean Six Sigma in Service: Applications and Case Studies demonstrates how to integrate a suite of tools to make sense of an unstructured problem and focus on what is critical to customers. Using a clean, clear writing style that is not overly technical, the author describes the Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) and Design for Six Sigma IDDOV (Identify-Define-Design-Optimize-Validate) problem solving approaches and how they can be applied to service and transaction-related processes. The case studies illustrate the application of Lean Six Sigma tools to a wide variety of processes and problems including, but not limited to financial process improvement, designing a recruiting process, managing a college’s assets, and improving educational processes. Examples of tools include Pareto analysis, cause and effect analysis, failure mode and effects analysis, statistical process control, SIPOC, process flow charts, project management tools, cost of quality analysis, and Lean tools, such as 5S, 8 wastes, and the 5 whys. Ultimately, the Lean Six Sigma team must show improvement against the metrics that assess customer satisfaction. This book includes strategies for integrating Lean Six Sigma tools into measurable improvement processes and eliminating the root causes of problems. With its inclusion of case studies and an alternative approach to the material, the book provides an instant understanding of how others have successfully applied Lean Six Sigma tools. This understanding then translates into processes that can be applied to any service organization.

Six Sigma for Organizational Excellence

Six Sigma for Organizational Excellence
Author: K. Muralidharan
Publsiher: Springer
Total Pages: 622
Release: 2015-04-22
ISBN 10: 813222325X
ISBN 13: 9788132223252
Language: EN, FR, DE, ES & NL

Six Sigma for Organizational Excellence Book Review:

This book discusses the integrated concepts of statistical quality engineering and management tools. It will help readers to understand and apply the concepts of quality through project management and technical analysis, using statistical methods. Prepared in a ready-to-use form, the text will equip practitioners to implement the Six Sigma principles in projects. The concepts discussed are all critically assessed and explained, allowing them to be practically applied in managerial decision-making, and in each chapter, the objectives and connections to the rest of the work are clearly illustrated. To aid in understanding, the book includes a wealth of tables, graphs, descriptions and checklists, as well as charts and plots, worked-out examples and exercises. Perhaps the most unique feature of the book is its approach, using statistical tools, to explain the science behind Six Sigma project management and integrated in engineering concepts. The material on quality engineering and statistical management tools offers valuable support for undergraduate, postgraduate and research students. The book can also serve as a concise guide for Six Sigma professionals, Green Belt, Black Belt and Master Black Belt trainers.

The Machine That Changed the World

The Machine That Changed the World
Author: James P. Womack,Daniel T. Jones,Daniel Roos
Publsiher: Simon and Schuster
Total Pages: 352
Release: 2008-12-09
ISBN 10: 1847375960
ISBN 13: 9781847375964
Language: EN, FR, DE, ES & NL

The Machine That Changed the World Book Review:

When James Womack, Daniel Jones, and Daniel Roos wrote THE MACHINE THAT CHANGED THE WORLD in 1990, Japanese automakers, and Toyota in particular, were making a strong showing by applying the principles of lean production. However, the full power of lean principles was unproven, and they had not been applied outside of the auto industry. Today, the power of lean production has been conclusively proved by Toyota's unparalleled success, and the concepts have been widely applied in many industries. Based on MIT's pioneering global study of industrial competition, THE MACHINE THAT CHANGED THE WORLD offers a groundbreaking analysis of the entire lean business system, including product development, supplier management, sales, service, and production - an analysis even more relevant today as GM and Ford struggle to survive and a wide range of British abd American companies embrace lean production. A new Foreword by the authors brings the story up to date and details how their predictions were right. As a result, this reissue of a classic is as insightful and instructive today as when it was first published.

Toyota Kata Managing People for Improvement Adaptiveness and Superior Results

Toyota Kata  Managing People for Improvement  Adaptiveness and Superior Results
Author: Mike Rother
Publsiher: McGraw Hill Professional
Total Pages: 400
Release: 2009-09-04
ISBN 10: 9780071639859
ISBN 13: 0071639853
Language: EN, FR, DE, ES & NL

Toyota Kata Managing People for Improvement Adaptiveness and Superior Results Book Review:

"Toyota Kata gets to the essence of how Toyota manages continuous improvement and human ingenuity, through its improvement kata and coaching kata. Mike Rother explains why typical companies fail to understand the core of lean and make limited progress—and what it takes to make it a real part of your culture." —Jeffrey K. Liker, bestselling author of The Toyota Way "[Toyota Kata is] one of the stepping stones that will usher in a new era of management thinking." —The Systems Thinker "How any organization in any industry can progress from old-fashioned management by results to a strikingly different and better way." —James P. Womack, Chairman and Founder, Lean Enterprise Institute "Practicing the improvement kata is perhaps the best way we've found so far for actualizing PDCA in an organization." —John Shook, Chairman and CEO, Lean Enterprise Institute This game-changing book puts you behind the curtain at Toyota, providing new insight into the legendary automaker's management practices and offering practical guidance for leading and developing people in a way that makes the best use of their brainpower. Drawing on six years of research into Toyota's employee-management routines, Toyota Kata examines and elucidates, for the first time, the company's organizational routines--called kata--that power its success with continuous improvement and adaptation. The book also reaches beyond Toyota to explain issues of human behavior in organizations and provide specific answers to questions such as: How can we make improvement and adaptation part of everyday work throughout the organization? How can we develop and utilize the capability of everyone in the organization to repeatedly work toward and achieve new levels of performance? How can we give an organization the power to handle dynamic, unpredictable situations and keep satisfying customers? Mike Rother explains how to improve our prevailing management approach through the use of two kata: Improvement Kata--a repeating routine of establishing challenging target conditions, working step-by-step through obstacles, and always learning from the problems we encounter; and Coaching Kata: a pattern of teaching the improvement kata to employees at every level to ensure it motivates their ways of thinking and acting. With clear detail, an abundance of practical examples, and a cohesive explanation from start to finish, Toyota Kata gives executives and managers at any level actionable routines of thought and behavior that produce superior results and sustained competitive advantage.

An Introduction to Six Sigma and Process Improvement

An Introduction to Six Sigma and Process Improvement
Author: James R. Evans,William M. Lindsay
Publsiher: Cengage Learning
Total Pages: 368
Release: 2014-05-15
ISBN 10: 9781133604587
ISBN 13: 1133604587
Language: EN, FR, DE, ES & NL

An Introduction to Six Sigma and Process Improvement Book Review:

Six Sigma has taken the corporate world by storm and represents the thrust of numerous efforts in manufacturing and service organizations to improve products, services, and processes. Although Six Sigma brings a new direction to quality and productivity improvement, its underlying tools and philosophy are grounded in the fundamental principles of total quality and continuous improvement that have been used for many decades. Nevertheless, Six Sigma has brought a renewed interest in quality and improvement that few can argue with, and has kept alive the principles of total quality developed in the latter part of the 20th Century. AN INTRODUCTION TO SIX SIGMA AND PROCESS IMPROVEMENT, 2e shows students the essence and basics of Six Sigma, as well as how Six Sigma has brought a renewed interest in the principles of total quality to cutting-edge businesses. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Lean Hospitals

Lean Hospitals
Author: Mark Graban
Publsiher: CRC Press
Total Pages: 330
Release: 2018-10-08
ISBN 10: 131535201X
ISBN 13: 9781315352015
Language: EN, FR, DE, ES & NL

Lean Hospitals Book Review:

Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line. This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization. The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book. Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executive’s Guide to Healthcare Kaizen.

The Six Sigma Handbook Revised and Expanded

The Six Sigma Handbook  Revised and Expanded
Author: Thomas Pyzdek
Publsiher: McGraw-Hill
Total Pages: 830
Release: 2003-03-20
ISBN 10:
ISBN 13: UCSD:31822032210619
Language: EN, FR, DE, ES & NL

The Six Sigma Handbook Revised and Expanded Book Review:

The most comprehensive Six Sigma reference available, now revised and expanded Completely rewritten and reorganized, this second edition of The Six Sigma Handbookcovers all the basic statistics and qualityimprovement tools of the Six Sigma quality management system. This new edition reflects the developments in Six Sigma over the past few years and will help maintain the book's position as the leading comprehensive guide to Six Sigma. Key changes to this edition include: New chapters on DFSS (Design for Six Sigma); Minitab, the most popular statistical software for Six Sigma; Six Sigma philosophy and values; flowcharting; and SIPOC Coverage of the core problem-solving technique DMAIC (Define, Measure, Analyze, Improve, Control) Dozens of downloadable, customizable Six Sigma work sheets New material on important advanced Six Sigma tools such as FMEA (Failure Mode and Effects Analysis)

HQ Solutions

HQ Solutions
Author: NAHQ,Luc R. Pelletier,Christy L. Beaudin
Publsiher: Lippincott Williams & Wilkins
Total Pages: 344
Release: 2017-10-16
ISBN 10: 1496389786
ISBN 13: 9781496389787
Language: EN, FR, DE, ES & NL

HQ Solutions Book Review:

For comprehensive guidance on creating quality structures that support patient/provider collaboration, cost-effective solutions, and safe, efficient care, get the fully updated HQ Solutions, an official publication of the National Association for Healthcare Quality (NAHQ). Written by HQ experts and applicable to all practice settings, this essential resource offers healthcare quality professionals the theoretical and practical basis for safe, reliable, cost-effective care, including the use of state-of-the-art tools for measuring, monitoring, selecting, and managing data. Invaluable for preparing for the Certified Professional in Healthcare Quality® (CPHQ) certification exam, this is an optimal healthcare quality professional’s resource. Create a safer, more efficient care environment, with proven quality improvement practices ... NEW quality and safety tools and techniques adaptable to any care setting NEW and updated content on recent changes in U.S. healthcare quality requirements, legislation, and reform NEW content on core skills and methods of organizational leadership, patient safety, performance and process improvement, and health data analytics Key resource for HQ principles and practices—vital for healthcare quality professionals including nurses, instructors, researchers, consultants, and clinicians in all practice settings, including home care, hospices, skilled nursing facilities, rehab, and ambulatory care, as well as healthcare organizations, healthcare boards, and government agencies Organizational Leadership Leadership fundamentals and principles, quality and safety infrastructure, strategic planning, and change management Real-life scenarios solved with proven leadership formulas and evidence-based solutions Performance measures, key performance and quality indicators, and performance improvement models Accreditation, Regulation, and Continuous Readiness Impact of regulations on healthcare quality and safety Continuous readiness activities Organizational assessment, survey procedures, and more Health Data Analytics Foundations of a solid data management system Tools, approaches, and application of data management systems, data collection, interpretation, and reporting Analysis tools and basic statistical techniques and methods Patient Safety Practical tools for safety assessment, planning, implementation, and evaluation Components of a safety culture Effective risk management strategies Performance, Safety, and Process Improvement Key principles and practices Critical pathways, effective team building, decision support, benchmarking IOM imperatives, analysis and interpretation of data, decision-support tools, and more

Rational Choice Theory and Organizational Theory

Rational Choice Theory and Organizational Theory
Author: Mary Zey
Publsiher: SAGE
Total Pages: 137
Release: 1998
ISBN 10: 9780803951365
ISBN 13: 0803951361
Language: EN, FR, DE, ES & NL

Rational Choice Theory and Organizational Theory Book Review:

This book addresses a question central to organizational analysis: Given the well-established differences between rational choice and organizational theories, what are the limits of fruitful dialogue and collaboration between the two fields? Rational Choice Theory and Organizational Theory is written in response to the neoclassical economic rational choice theories and organizational economic theories which have emerged in the past decade. Rational choice theory exemplifies a highly abstract, deductive approach characterized by the development of models based on deliberately, rigidly simplified assumptions. In contrast, Mary Zey argues that the empirical validity of the structure of organizations

Operations and Service Management Concepts Methodologies Tools and Applications

Operations and Service Management  Concepts  Methodologies  Tools  and Applications
Author: Management Association, Information Resources
Publsiher: IGI Global
Total Pages: 1780
Release: 2017-11-30
ISBN 10: 1522539107
ISBN 13: 9781522539100
Language: EN, FR, DE, ES & NL

Operations and Service Management Concepts Methodologies Tools and Applications Book Review:

Organizations of all types are consistently working on new initiatives, product lines, and workflows as a way to remain competitive in the modern business environment. No matter the type of project at hand, employing the best methods for effective execution and timely completion of the task is essential to business success. Operations and Service Management: Concepts, Methodologies, Tools, and Applications is a comprehensive reference source for the latest research on business operations and production processes. It examines the need for a customer focus and highlights a range of pertinent topics such as financial performance measures, human resource development, and business analytics, this multi-volume book is ideally designed for managers, professionals, students, researchers, and academics interested in operations and service management.