Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior Second Edition Paperback

Crucial Accountability  Tools for Resolving Violated Expectations  Broken Commitments  and Bad Behavior  Second Edition   Paperback
Author: Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield
Publsiher: McGraw-Hill Professional
Total Pages: 336
Release: 2013-05-24
ISBN 10: 0071829318
ISBN 13: 9780071829311
Language: EN, FR, DE, ES & NL

Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior Second Edition Paperback Book Review:

Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Crucial Conversations Tools for Talking When Stakes Are High Second Edition

Crucial Conversations Tools for Talking When Stakes Are High  Second Edition
Author: Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
Publsiher: McGraw Hill Professional
Total Pages: 288
Release: 2011-09-16
ISBN 10: 0071772200
ISBN 13: 9780071772204
Language: EN, FR, DE, ES & NL

Crucial Conversations Tools for Talking When Stakes Are High Second Edition Book Review:

The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior Second Edition

Crucial Accountability  Tools for Resolving Violated Expectations  Broken Commitments  and Bad Behavior  Second Edition
Author: David Maxfield,Kerry Patterson,Al Switzler,Ron McMillan,Joseph Grenny
Publsiher: McGraw-Hill Education
Total Pages: 304
Release: 2013-06-18
ISBN 10: 9780071830607
ISBN 13: 007183060X
Language: EN, FR, DE, ES & NL

Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior Second Edition Book Review:

Hold anyone accountable. Master performance discussions. Get RESULTS. Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holds anyone accountable. With repeated infractions, individuals become increasingly upset until they finally do speak their minds, but they do so poorly--often creating whole new sets of problems. Research proves that mishandled disappointments aren't just morale killers, they're institution killers--diminishing organizational performance by 20 to 50 percent and accounting for up to 90 percent of all divorces. Drawing from 10,000 hours of observations, Crucial Accountability teaches you how to deal with common infractions such as: An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what? Your boss just demanded that you meet a deadline you know you can't meet--and he clearly doesn't want to hear complaints about it. Your son walks through the door sporting colorful new body art that raises your blood pressure by 40 points. Speak now or pay later. Family members fret over how to tell Granddad that he should no longer drive his car. This is going to get ugly. A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything. Everyone knows how to run for cover, or, if sufficiently provoked, step up to problems in a way that causes a real ruckus. Crucial Accountability teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship--and, in fact, even strengthens it. Broken promises, missed deadlines, poor behavior--they don't just make others’ lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O'Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior Second Edition

Crucial Accountability  Tools for Resolving Violated Expectations  Broken Commitments  and Bad Behavior  Second Edition
Author: David Maxfield,Kerry Patterson,Al Switzler,Ron McMillan,Joseph Grenny
Publsiher: McGraw-Hill Education
Total Pages: 304
Release: 2013-06-18
ISBN 10: 9780071830607
ISBN 13: 007183060X
Language: EN, FR, DE, ES & NL

Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior Second Edition Book Review:

Hold anyone accountable. Master performance discussions. Get RESULTS. Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holds anyone accountable. With repeated infractions, individuals become increasingly upset until they finally do speak their minds, but they do so poorly--often creating whole new sets of problems. Research proves that mishandled disappointments aren't just morale killers, they're institution killers--diminishing organizational performance by 20 to 50 percent and accounting for up to 90 percent of all divorces. Drawing from 10,000 hours of observations, Crucial Accountability teaches you how to deal with common infractions such as: An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what? Your boss just demanded that you meet a deadline you know you can't meet--and he clearly doesn't want to hear complaints about it. Your son walks through the door sporting colorful new body art that raises your blood pressure by 40 points. Speak now or pay later. Family members fret over how to tell Granddad that he should no longer drive his car. This is going to get ugly. A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything. Everyone knows how to run for cover, or, if sufficiently provoked, step up to problems in a way that causes a real ruckus. Crucial Accountability teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship--and, in fact, even strengthens it. Broken promises, missed deadlines, poor behavior--they don't just make others’ lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O'Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Summary of Kerry Patterson s Crucial Accountability by Milkyway Media

Summary of Kerry Patterson   s Crucial Accountability by Milkyway Media
Author: Milkyway Media
Publsiher: Milkyway Media
Total Pages: 14
Release: 2018-08-31
ISBN 10:
ISBN 13:
Language: EN, FR, DE, ES & NL

Summary of Kerry Patterson s Crucial Accountability by Milkyway Media Book Review:

Crucial Accountability(2014)was written by the founders of the management consulting firm VitalSmarts as a companion book to Crucial Conversations: Tools for Talking When Stakes Are High (2013). It addresses how to proceed when a person who is relied on, such as an employee or a family member, fails to live up to a work assignment or personal commitment, or engages in negative behavior… Purchase this in-depth summary to learn more.

Exam Prep for Crucial Accountability Tools for Resolving

Exam Prep for  Crucial Accountability  Tools for Resolving
Author: Anonim
Publsiher: Unknown
Total Pages: 329
Release: 2021
ISBN 10:
ISBN 13:
Language: EN, FR, DE, ES & NL

Exam Prep for Crucial Accountability Tools for Resolving Book Review:

Exam Prep for Crucial Accountability Tools for Resolving

Exam Prep for  Crucial Accountability  Tools for Resolving
Author: Anonim
Publsiher: Unknown
Total Pages: 329
Release: 2021
ISBN 10:
ISBN 13:
Language: EN, FR, DE, ES & NL

Exam Prep for Crucial Accountability Tools for Resolving Book Review:

Change Anything

Change Anything
Author: Kerry Patterson,Joseph Grenny,David Maxfield,Ron McMillan,Al Switzler
Publsiher: Grand Central Publishing
Total Pages: 288
Release: 2011-04-11
ISBN 10: 9780446585446
ISBN 13: 0446585440
Language: EN, FR, DE, ES & NL

Change Anything Book Review:

A stunning new approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on. For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a few days? Why can't people with good intentions seem to make consistent and positive strides in the way they want to improve their careers, financial fitness, physical fitness, and so on? Based upon the latest research in a number of psychological and medical fields, the authors of CHANGE ANYTHING will show that traditional will-power is not necessarily the answer to these strivings, that people are affected in their behaviors by far more subtle influences. CHANGE ANYTHING shows how individuals can come to understand these powerful and influential forces, and how to put these forces to work in a positive manner that brings real and meaningful results. The authors present an array of everyday examples that will change and truly empower you to reexamine the way you go about your business and life.

Accountability through Public Opinion

Accountability through Public Opinion
Author: Sina Odugbemi
Publsiher: World Bank Publications
Total Pages: 534
Release: 2011-05-10
ISBN 10: 0821385054
ISBN 13: 9780821385050
Language: EN, FR, DE, ES & NL

Accountability through Public Opinion Book Review:

“Accountability” has become a buzzword in international development. Development actors appear to delight in announcing their intention to “promote accountability”—but it is often unclear what accountability is and how it can be promoted. This book addresses some questions that are crucial to understanding accountability and for understanding why accountability is important to improve the effectiveness of development aid. We ask: What does it mean to make governments accountable to their citizens? How do you do that? How do you create genuine demand for accountability among citizens, how do you move citizens from inertia to public action? The main argument of this book is that accountability is a matter of public opinion. Governments will only be accountable if there are incentives for them to do so—and only an active and critical public will change the incentives of government officials to make them responsive to citizens’ demands. Accountability without public opinion is a technocratic, but not an effective solution. In this book, more than 30 accountability practitioners and thinkers discuss the concept and its structural conditions; the relationship between accountability, information, and the media; the role of deliberation to promote accountability; and mechanisms and tools to mobilize public opinion. A number of case studies from around the world illustrate the main argument of the book: Public opinion matters and an active and critical public is the surest means to achieve accountability that will benefit the citizens in developing countries. This book is designed for policy-makers and governance specialists working within the international development community, national governments, grassroots organizations, activists, and scholars engaged in understanding the interaction between accountability and public opinion and their role for increasing the impact of international development interventions.

Accountability in Crises and Public Trust in Governing Institutions

Accountability in Crises and Public Trust in Governing Institutions
Author: Lina Svedin
Publsiher: Routledge
Total Pages: 232
Release: 2012-06-14
ISBN 10: 1136319336
ISBN 13: 9781136319334
Language: EN, FR, DE, ES & NL

Accountability in Crises and Public Trust in Governing Institutions Book Review:

This book examines how efforts to exert accountability in crises affect public trust in governing institutions. Using Sweden as the case study, this book provides a framework to analyse accountability in crises and looks at how this affects trust in government. Crises test the fabric of governing institutions. Threatening core societal values, they force elected officials and public servants to make consequential decisions under pressure and uncertainty. Public trust in governing institutions is intrinsically linked to the ability to hold decision-makers accountable for the crucial decisions they make. The book presents empirical evidence from examination of the general bases for accountability in public administration, and at the accountability mechanisms of specific administrative systems, before focusing on longer term policy changes. The author finds that within the complex web of bureaucratic and political moves democratic processes have been undermined across time contributing to misplaced and declining trust in governing institutions. Accountability in Crises and Public Trust in Governing Institutions will be of interest to students, scholars and practitioners of public policy, political leadership and governance.

Accountability The Key to Driving a High Performance Culture

Accountability  The Key to Driving a High Performance Culture
Author: Greg Bustin
Publsiher: McGraw Hill Professional
Total Pages: 256
Release: 2014-02-07
ISBN 10: 007183138X
ISBN 13: 9780071831383
Language: EN, FR, DE, ES & NL

Accountability The Key to Driving a High Performance Culture Book Review:

Best practices for using accountability, trust, and purpose to turn your long-term vision into reality Accountability explains why the “carrot-and-stick” approach doesn’t work—and describes how to build and sustain a culture based on shared beliefs, positive action, and internal leadership development. The author’s conclusions are based on data resulting from his work with more than 3,000 executives worldwide, plus exclusive interviews with Fortune's Most Admired Companies and Best Places to Work. Greg Bustin has written a monthly bulletin about leadership and accountability that goes to more than 4,000 managers/executives. He speaks about 50 times per year in the U.S., Canada, and the UK and is one of the top-rated Vistage speakers. He also gives workshops and webinars on planning, execution, and accountability to business owners and leaders in the U.S. and Canada.

How Did That Happen

How Did That Happen
Author: Roger Connors,Tom Smith
Publsiher: Penguin
Total Pages: 272
Release: 2009-08-11
ISBN 10: 9781101133415
ISBN 13: 1101133414
Language: EN, FR, DE, ES & NL

How Did That Happen Book Review:

The New York Times bestseller that provides a simple, proven approach to improve accountability and the bottom line. The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and people don't follow through, leaving us asking, "How did that happen?" Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to large and small businesses. How Did That Happen? offers a proven way to eliminate these nasty surprises, gain an unbeatable competitive edge, and enhance performance by holding others accountable the positive, principled way. As the experts on workplace accountability and the authors of The Oz Principle, Roger Connors and Tom Smith tackle the next crucial step everyone can take, whether working as a manager, supervisor, CEO, or individual performer: creating greater accountability in all the people on whom you depend.

Exam Prep for Crucial Accountability Tools for Resolving

Exam Prep for  Crucial Accountability  Tools for Resolving
Author: Anonim
Publsiher: Unknown
Total Pages: 329
Release: 2021
ISBN 10:
ISBN 13:
Language: EN, FR, DE, ES & NL

Exam Prep for Crucial Accountability Tools for Resolving Book Review:

Competitive Accountability in Academic Life

Competitive Accountability in Academic Life
Author: Richard Watermeyer
Publsiher: Edward Elgar Publishing
Total Pages: 176
Release: 2019-07-03
ISBN 10: 1788976134
ISBN 13: 9781788976138
Language: EN, FR, DE, ES & NL

Competitive Accountability in Academic Life Book Review:

This book considers how a culture of ‘competitive accountability’ in UK higher education produces multiple tensions, contradictions and paradoxes that are destabilizing and deleterious to the work and identities of academics as research scientists. It suggests the potential of a new discourse of scientific accountability, that frees scientists and their public communities from the absurdities and profligacy of ‘performativity’ and ‘managerial governmentality’ encountered in the REF and an impact agenda – the noose of competitive accountability – and a more honest and meaningful public contract.

Accountability Now

Accountability Now
Author: Mark Sasscer with Maureen McNeill
Publsiher: iUniverse
Total Pages: 128
Release: 2010-03-04
ISBN 10: 9781450212229
ISBN 13: 1450212220
Language: EN, FR, DE, ES & NL

Accountability Now Book Review:

In an ever-changing world, it is important to remember that we can control our reactions and responses to other people and the situations that arise in life. Accountability Now! shares ways we can all learn to become more resilient in the face of change, find greater happiness, and create an environment where others can learn to do the same. Mark Sasscer, founder and CEO of an international leadership consulting and training firm, relies on ten principles of personal leadership in order to teach others to take ownership for choices, decisions, outcomes, and consequences. While exploring these ten principles that encourage others to be authentic, model high performance, initiate courageous conversations, and mentor others, Sasscer shares not only the stories of over forty leaders who have faced adversity and change, but also details his own personal journey as he coaches others on how to improve their own outcomes in life. With a focus on building healthy relationships where expectations are realistic, Sasscer guides leaders of all types on a path to creating the kind of self-awareness that results in a successful professional career, peace of mind, and ultimately personal contentment.

Critical Faith

Critical Faith
Author: Ronald Alexander Kuipers
Publsiher: Rodopi
Total Pages: 331
Release: 2002
ISBN 10: 9789042008533
ISBN 13: 9042008539
Language: EN, FR, DE, ES & NL

Critical Faith Book Review:

Can religious faith be critical and remain recognizable as faith? Or is the idea of a critical faith a contradiction in terms? In this book an emerging new voice in the philosophy of religion argues in favor of critical faith. Playing on a double meaning of the word 'critical', the title of the book suggests that faith is not only a critical (crucial) component of human life, but also a component that can and should develop in a critical (intellectually vigilant) way. Taking John Locke's reflections on the relationship between faith and reason as his point of departure, the author weaves his discussion around a wide array of intellectual figures and conversations. In addition to addressing important elements in the work of such historical figures as Aquinas and Locke, Kuipers also incorporates themes from recent discussions in the philosophy of science, feminist epistemology, philosophy of language, liberal theology, and critical theory. The book ends with a discussion of elements in Jurgen Habermas's theory of communicative action, and offers a critical assessment of the merit of Habermas's notion of critical rationality as a normative yardstick for the achievement of a critical faith.

Influencer

Influencer
Author: Kerry Patterson,Joseph Grenny Et Al.
Publsiher: Tata McGraw-Hill Education
Total Pages: 312
Release: 2007
ISBN 10: 9780070222922
ISBN 13: 0070222924
Language: EN, FR, DE, ES & NL

Influencer Book Review:

Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior. And yet, in spite of the fact that we routinely attempt to do everything from lose weight to improve quality at work, few of us have more than one or two ideas about how to exert influence. For the first time, Influencer brings together the breakthrough strategies of contemporary influence masters. By drawing from the skills of hundreds of successful influencers and combining them with five decades of the best social science research, Influencer shares eight powerful principles for changing behaviors principles almost anyone can apply to change almost anything.

Deaths After Police Contact

Deaths After Police Contact
Author: David Baker
Publsiher: Springer
Total Pages: 233
Release: 2016-10-18
ISBN 10: 1137589671
ISBN 13: 9781137589675
Language: EN, FR, DE, ES & NL

Deaths After Police Contact Book Review:

This book investigates death after police contact in England and Wales in the twenty-first century. It examines how regulatory bodies construct accountability in such cases. Cases of death after police contact have the potential to cause deep unease in society. They highlight the unique role of the police in being legitimately able to use force whilst at the same time being expected to preserve life. People who are from Black, or Minority Ethnic backgrounds, or have mental health issues, or are dependent on substances are disproportionately more likely to die in these cases, and this emphasises the sensitive nature of many of these deaths to society. Deaths after Police Contact examines police legitimacy and the legitimacy of police regulators in these cases. The book argues that accountability is produced by a relatively arbitrary system of regulation that investigates such deaths as individual cases, rather than attempting to learn lessons from annual trends and patterns that might prevent future deaths. It will be of great interest to scholars and upper-level students of policing and criminal justice.

Democracy Beyond Elections

Democracy Beyond Elections
Author: Gergana Dimova
Publsiher: Springer Nature
Total Pages: 339
Release: 2019-08-28
ISBN 10: 3030252949
ISBN 13: 9783030252946
Language: EN, FR, DE, ES & NL

Democracy Beyond Elections Book Review:

This book provides the analytical framework for understanding the relationship between media scandals, executive accountability and the crisis of democracy. The empirical findings are based on an original database of 6000 media allegations and investigations in Russia, Germany and Bulgaria. Observations gained from the case studies are then placed in relation to a systematic analysis and critique of more than 100 models of the transformation and crisis of democracy. The book will be of particular interest to researchers focusing on democratic theory and political thought, as well as those working empirically in the field of democratic systems.

Accountability in Extraterritoriality

Accountability in Extraterritoriality
Author: Danielle Ireland-Piper
Publsiher: Edward Elgar Publishing
Total Pages: 208
Release: 2017-02-24
ISBN 10: 1786431785
ISBN 13: 9781786431783
Language: EN, FR, DE, ES & NL

Accountability in Extraterritoriality Book Review:

Nation states are increasingly asserting jurisdiction over criminal offenses that occur extraterritorially. In some instances, this can cause political tension and legal uncertainty, as the principles of jurisdiction under international law do not adequately resolve competing claims. In that context, this book considers principles of jurisdiction and mechanisms by which to achieve jurisdictional restraint under international law, including the possibilities presented by the abuse of rights doctrine.