Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior Second Edition Paperback

Crucial Accountability  Tools for Resolving Violated Expectations  Broken Commitments  and Bad Behavior  Second Edition   Paperback
Author: Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield
Publsiher: McGraw-Hill Professional
Total Pages: 336
Release: 2013-05-24
ISBN 10: 0071829318
ISBN 13: 9780071829311
Language: EN, FR, DE, ES & NL

Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior Second Edition Paperback Book Review:

Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Crucial Conversations Tools for Talking When Stakes Are High Second Edition

Crucial Conversations Tools for Talking When Stakes Are High  Second Edition
Author: Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
Publsiher: McGraw Hill Professional
Total Pages: 288
Release: 2011-09-16
ISBN 10: 0071772200
ISBN 13: 9780071772204
Language: EN, FR, DE, ES & NL

Crucial Conversations Tools for Talking When Stakes Are High Second Edition Book Review:

The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Change Anything

Change Anything
Author: Kerry Patterson,Joseph Grenny,David Maxfield,Ron McMillan,Al Switzler
Publsiher: Grand Central Publishing
Total Pages: 288
Release: 2011-04-11
ISBN 10: 0446585440
ISBN 13: 9780446585446
Language: EN, FR, DE, ES & NL

Change Anything Book Review:

A stunning approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on. For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a few days? Why can't people with good intentions seem to make consistent and positive strides? Based upon the latest research in a number of psychological and medical fields, the authors of Change Anything will show that traditional will-power is not necessarily the answer to these strivings, that people are affected in their behaviors by far more subtle influences. Change Anything shows how individuals can come to understand these powerful and influential forces, and how to put these forces to work in a positive manner that brings real and meaningful results. The authors present an array of everyday examples that will change and truly empower you to reexamine the way you go about your business and life.

Accountability Leadership

Accountability Leadership
Author: Gerald Kraines
Publsiher: Red Wheel/Weiser
Total Pages: 224
Release: 2011-05-15
ISBN 10: 160163417X
ISBN 13: 9781601634177
Language: EN, FR, DE, ES & NL

Accountability Leadership Book Review:

In Accountabililty Leadership, Gerald Kraines presents a radical and revisionist point of view in support of hierarchy and accountability as tools to boost organizational productivity. In his work consulting for major corporations throughout the country, Gerald Kraines consistently hears that 60% to 70% of any organization's potential effectiveness goes unrealized. If everyone in the organization were doing exactly what they were suppose to do and did so at full potential, imagine how much more effective companies could be!

Accountability through Public Opinion

Accountability through Public Opinion
Author: Sina Odugbemi
Publsiher: World Bank Publications
Total Pages: 534
Release: 2011-05-10
ISBN 10: 0821385054
ISBN 13: 9780821385050
Language: EN, FR, DE, ES & NL

Accountability through Public Opinion Book Review:

“Accountability” has become a buzzword in international development. Development actors appear to delight in announcing their intention to “promote accountability”—but it is often unclear what accountability is and how it can be promoted. This book addresses some questions that are crucial to understanding accountability and for understanding why accountability is important to improve the effectiveness of development aid. We ask: What does it mean to make governments accountable to their citizens? How do you do that? How do you create genuine demand for accountability among citizens, how do you move citizens from inertia to public action? The main argument of this book is that accountability is a matter of public opinion. Governments will only be accountable if there are incentives for them to do so—and only an active and critical public will change the incentives of government officials to make them responsive to citizens’ demands. Accountability without public opinion is a technocratic, but not an effective solution. In this book, more than 30 accountability practitioners and thinkers discuss the concept and its structural conditions; the relationship between accountability, information, and the media; the role of deliberation to promote accountability; and mechanisms and tools to mobilize public opinion. A number of case studies from around the world illustrate the main argument of the book: Public opinion matters and an active and critical public is the surest means to achieve accountability that will benefit the citizens in developing countries. This book is designed for policy-makers and governance specialists working within the international development community, national governments, grassroots organizations, activists, and scholars engaged in understanding the interaction between accountability and public opinion and their role for increasing the impact of international development interventions.

The New World of Police Accountability

The New World of Police Accountability
Author: Samuel Walker
Publsiher: SAGE Publications
Total Pages: 243
Release: 2005-01-04
ISBN 10: 1412909449
ISBN 13: 9781412909440
Language: EN, FR, DE, ES & NL

The New World of Police Accountability Book Review:

This book examines coverage of current police controversies; discusses important new mechanisms of accountability, such as comprehensive use of force reporting, citizen complaint procedures, early intervention systems, and police auditors; provides extensive coverage of racial profiling; includes a helpful list of Web sites for further research on the topics covered in the book. It is designed as a supplementary textbook for undergraduate and graduate policing courses in the departments of criminal justice and criminology. The book will also be of interest to scholars, police officials, citizen oversight officials, and community activists.

Engines of Anxiety

Engines of Anxiety
Author: Wendy Nelson Espeland,Michael Sauder,Wendy Espeland
Publsiher: Russell Sage Foundation
Total Pages: 281
Release: 2016-05-09
ISBN 10: 1610448561
ISBN 13: 9781610448567
Language: EN, FR, DE, ES & NL

Engines of Anxiety Book Review:

Students and the public routinely consult various published college rankings to assess the quality of colleges and universities and easily compare different schools. However, many institutions have responded to the rankings in ways that benefit neither the schools nor their students. In Engines of Anxiety, sociologists Wendy Espeland and Michael Sauder delve deep into the mechanisms of law school rankings, which have become a top priority within legal education. Based on a wealth of observational data and over 200 in-depth interviews with law students, university deans, and other administrators, they show how the scramble for high rankings has affected the missions and practices of many law schools. Engines of Anxiety tracks how rankings, such as those published annually by the U.S. News & World Report, permeate every aspect of legal education, beginning with the admissions process. The authors find that prospective law students not only rely heavily on such rankings to evaluate school quality, but also internalize rankings as expressions of their own abilities and flaws. For example, they often view rejections from “first-tier” schools as a sign of personal failure. The rankings also affect the decisions of admissions officers, who try to balance admitting diverse classes with preserving the school’s ranking, which is dependent on factors such as the median LSAT score of the entering class. Espeland and Sauder find that law schools face pressure to admit applicants with high test scores over lower-scoring candidates who possess other favorable credentials. Engines of Anxiety also reveals how rankings have influenced law schools’ career service departments. Because graduates’ job placements play a major role in the rankings, many institutions have shifted their career-services resources toward tracking placements, and away from counseling and network-building. In turn, law firms regularly use school rankings to recruit and screen job candidates, perpetuating a cycle in which highly ranked schools enjoy increasing prestige. As a result, the rankings create and reinforce a rigid hierarchy that penalizes lower-tier schools that do not conform to the restrictive standards used in the rankings. The authors show that as law schools compete to improve their rankings, their programs become more homogenized and less accessible to non-traditional students. The ranking system is considered a valuable resource for learning about more than 200 law schools. Yet, Engines of Anxiety shows that the drive to increase a school’s rankings has negative consequences for students, educators, and administrators and has implications for all educational programs that are quantified in similar ways.

Crucial Conversations

Crucial Conversations
Author: Patterson
Publsiher: Tata McGraw-Hill Education
Total Pages: 329
Release: 2002
ISBN 10: 9780070584792
ISBN 13: 0070584796
Language: EN, FR, DE, ES & NL

Crucial Conversations Book Review:

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.

The Secret

The Secret
Author: Ken Blanchard,Mark Miller
Publsiher: Berrett-Koehler Publishers
Total Pages: 152
Release: 2014-09-02
ISBN 10: 1626562008
ISBN 13: 9781626562004
Language: EN, FR, DE, ES & NL

The Secret Book Review:

10TH ANNIVERSARY EDITION, REVISED AND UPDATED In this new edition of their classic business fable, Ken Blanchard and Mark Miller get at the heart of what makes a leader successful. Newly promoted but struggling young executive Debbie Brewster asks her mentor the one question she desperately needs answered: “What is the secret of great leaders?” His reply—“great leaders serve”—flummoxes her, but over time he reveals the five fundamental ways that leaders succeed through service. Along the way she learns: • Why great leaders seem preoccupied with the future • How people on the team ultimately determine your success or failure • What three arenas require continuous improvement • Why true success in leadership has two essential components • How to knowingly strengthen—or unwittingly destroy—leadership credibility The tenth anniversary edition includes a leadership self-assessment so readers can measure to what extent they lead by serving and where they can improve. The authors also have added answers to the most frequently asked questions about how to apply the SERVE model in the real world. As practical as it is uplifting, The Secret shares Blanchard’s and Miller’s wisdom about leadership in a form that anyone can easily understand and implement. This book will benefit not only those who read it but also the people who look to them for guidance and the organizations they serve.

The Oxford Handbook Public Accountability

The Oxford Handbook Public Accountability
Author: M. A. P. Bovens,Mark Bovens,Robert E. Goodin,Thomas Schillemans
Publsiher: Oxford University Press
Total Pages: 696
Release: 2014-04
ISBN 10: 0199641250
ISBN 13: 9780199641253
Language: EN, FR, DE, ES & NL

The Oxford Handbook Public Accountability Book Review:

Drawing on the best scholars in the field from around the world, The Oxford Handbook of Public Accountability showcases conceptual and normative as well as the empirical approaches in public accountability studies.

Democracy Beyond Elections

Democracy Beyond Elections
Author: Gergana Dimova
Publsiher: Springer Nature
Total Pages: 339
Release: 2019-08-28
ISBN 10: 3030252949
ISBN 13: 9783030252946
Language: EN, FR, DE, ES & NL

Democracy Beyond Elections Book Review:

This book provides the analytical framework for understanding the relationship between media scandals, executive accountability and the crisis of democracy. The empirical findings are based on an original database of 6000 media allegations and investigations in Russia, Germany and Bulgaria. Observations gained from the case studies are then placed in relation to a systematic analysis and critique of more than 100 models of the transformation and crisis of democracy. The book will be of particular interest to researchers focusing on democratic theory and political thought, as well as those working empirically in the field of democratic systems.

Human Geography

Human Geography
Author: John R. Short
Publsiher: Oxford University Press, USA
Total Pages: 336
Release: 2017-07-14
ISBN 10: 9780190679835
ISBN 13: 0190679832
Language: EN, FR, DE, ES & NL

Human Geography Book Review:

Revised and updated throughout, Human Geography: A Short Introduction, Second Edition, is an ideal choice for professors who prefer the flexibility of a succinct and incisive text without compromising on scholarly excellence. The book provides all the basics that students need while simultaneously empowering professors to customize their courses. Priced at less than one-third the cost of comparable books in the field, and supported by strong graphics and a robust support package, Human Geography: A Short Introduction, Second Edition, presents unparalleled flexibility and value for both students and professors.

Shoot to Kill

Shoot to Kill
Author: Maurice Punch
Publsiher: Policy Press
Total Pages: 244
Release: 2010-09
ISBN 10: 1847424724
ISBN 13: 9781847424723
Language: EN, FR, DE, ES & NL

Shoot to Kill Book Review:

'Shoot To Kill' provides a fresh, accessible and much-needed overview of a controversial topic, especially after the shooting of Jean-Charles De Menezes in 2005.

How Learning Works

How Learning Works
Author: Susan A. Ambrose,Michael W. Bridges,Michele DiPietro,Marsha C. Lovett,Marie K. Norman
Publsiher: John Wiley & Sons
Total Pages: 336
Release: 2010-04-16
ISBN 10: 9780470617601
ISBN 13: 0470617608
Language: EN, FR, DE, ES & NL

How Learning Works Book Review:

Praise for How Learning Works "How Learning Works is the perfect title for this excellent book. Drawing upon new research in psychology, education, and cognitive science, the authors have demystified a complex topic into clear explanations of seven powerful learning principles. Full of great ideas and practical suggestions, all based on solid research evidence, this book is essential reading for instructors at all levels who wish to improve their students' learning." —Barbara Gross Davis, assistant vice chancellor for educational development, University of California, Berkeley, and author, Tools for Teaching "This book is a must-read for every instructor, new or experienced. Although I have been teaching for almost thirty years, as I read this book I found myself resonating with many of its ideas, and I discovered new ways of thinking about teaching." —Eugenia T. Paulus, professor of chemistry, North Hennepin Community College, and 2008 U.S. Community Colleges Professor of the Year from The Carnegie Foundation for the Advancement of Teaching and the Council for Advancement and Support of Education "Thank you Carnegie Mellon for making accessible what has previously been inaccessible to those of us who are not learning scientists. Your focus on the essence of learning combined with concrete examples of the daily challenges of teaching and clear tactical strategies for faculty to consider is a welcome work. I will recommend this book to all my colleagues." —Catherine M. Casserly, senior partner, The Carnegie Foundation for the Advancement of Teaching "As you read about each of the seven basic learning principles in this book, you will find advice that is grounded in learning theory, based on research evidence, relevant to college teaching, and easy to understand. The authors have extensive knowledge and experience in applying the science of learning to college teaching, and they graciously share it with you in this organized and readable book." —From the Foreword by Richard E. Mayer, professor of psychology, University of California, Santa Barbara; coauthor, e-Learning and the Science of Instruction; and author, Multimedia Learning

The Accountable Leader

The Accountable Leader
Author: Brian Dive
Publsiher: Kogan Page Publishers
Total Pages: 260
Release: 2008
ISBN 10: 0749451602
ISBN 13: 9780749451608
Language: EN, FR, DE, ES & NL

The Accountable Leader Book Review:

The Accountable Leader is centred around three themes - leadership, accountability and organizational structure, and explores what it means for managers to be held to account at all levels in an organization. It will show that most leadership related problems arise from the ineffectiveness of organisational structures that lack accountable jobs.Complete with case study material and international examples, The Accountable Leader brings home the importance of accountability as the necessary and robust platform for the assessment of potential leaders and leadership development - and demonstrates how clear accountability enables managers to achieve much more within their roles.The Accountable Leader was prestigiously voted one of 'The Thirty Best Business Books of 2008' by Soundview Executive Book Summaries, USA.

It s Complicated

It s Complicated
Author: Danah Boyd
Publsiher: Yale University Press
Total Pages: 281
Release: 2014-02-25
ISBN 10: 0300166311
ISBN 13: 9780300166316
Language: EN, FR, DE, ES & NL

It s Complicated Book Review:

Surveys the online social habits of American teens and analyzes the role technology and social media plays in their lives, examining common misconceptions about such topics as identity, privacy, danger, and bullying.

Organizational Improvement and Accountability

Organizational Improvement and Accountability
Author: Brian M. Stecher,Sheila Nataraj Kirby,Heather Barney,Marjorie L. Pearson,Marc Chow
Publsiher: Rand Corporation
Total Pages: 154
Release: 2004-02-19
ISBN 10: 0833035959
ISBN 13: 9780833035950
Language: EN, FR, DE, ES & NL

Organizational Improvement and Accountability Book Review:

Examines five accountability models--two from the manufacturing sector; a performance incentive model used in the evaluation of job training programs for the poor; accountability in the legal sector; and accountability in health care as shown by clinical practice guidelines, use of statistical risk-adjustment methods, and the public reporting of health performance measures. The authors summarize the models' effectiveness and draw lessons for implementing the No Child Left Behind Act.

The Answer to How Is Yes

The Answer to How Is Yes
Author: Peter Block
Publsiher: Berrett-Koehler Publishers
Total Pages: 216
Release: 2003-11-01
ISBN 10: 1609940407
ISBN 13: 9781609940409
Language: EN, FR, DE, ES & NL

The Answer to How Is Yes Book Review:

Modern culture’s worship of “how-to” pragmatism has turned us into instruments of efficiency and commerce—but we’re doing more and more about things that mean less and less. We constantly ask “how? and still struggle to find purpose and act on what matters. Instead of acting on what we know to be of importance, we wait for bosses to change, we seek the latest fad, we invest in one more degree. Asking how keeps us safe—instead of being led by our hearts into uncharted territory, we keep our heads down and stick to the rules. But we are gaining the world and losing our souls. Peter Block puts the “how-to” craze in perspective and presents a guide to the difficult and life-granting journey of bringing what we know is of personal value into an indifferent or even hostile corporate and cultural landscape. He raises our awareness of the trade-offs we’ve made in the name of practicality and expediency, and offers hope for a way of life in which we’re motivated not by what “works,” but by the things that truly matter in life—idealism, intimacy, depth and engagement.

Debating NGO Accountability

Debating NGO Accountability
Author: Jem Bendell,United Nations
Publsiher: United Nations Publications
Total Pages: 102
Release: 2006
ISBN 10:
ISBN 13: UIUC:30112097498734
Language: EN, FR, DE, ES & NL

Debating NGO Accountability Book Review:

Concerns about the role and accountability of NGOs have been voiced from different quarters in recent years. Some donors, governments, corporations, and international agencies raise important questions about the effectiveness of NGO work and the legitimacy of their advocacy. Some NGOs have also recognized the need to ensure good practice in the wider voluntary sector. For this emerging agenda to lead to positive development outcomes, we need to ask what initiatives will improve the accountability of all institutions to the people whose lives they shape, and what initiatives could serve merely to undermine NGOs' useful and largely accepted role in holding business and government accountable for their actions. This publication puts democracy and human rights at the centre of the debate about NGO accountability.

Crude Volatility

Crude Volatility
Author: Robert McNally
Publsiher: Columbia University Press
Total Pages: 288
Release: 2017-01-17
ISBN 10: 0231543689
ISBN 13: 9780231543682
Language: EN, FR, DE, ES & NL

Crude Volatility Book Review:

As OPEC has loosened its grip over the past ten years, the oil market has been rocked by wild price swings, the likes of which haven't been seen for eight decades. Crafting an engrossing journey from the gushing Pennsylvania oil fields of the 1860s to today's fraught and fractious Middle East, Crude Volatility explains how past periods of stability and volatility in oil prices help us understand the new boom-bust era. Oil's notorious volatility has always been considered a scourge afflicting not only the oil industry but also the broader economy and geopolitical landscape; Robert McNally makes sense of how oil became so central to our world and why it is subject to such extreme price fluctuations. Tracing a history marked by conflict, intrigue, and extreme uncertainty, McNally shows how—even from the oil industry's first years—wild and harmful price volatility prompted industry leaders and officials to undertake extraordinary efforts to stabilize oil prices by controlling production. Herculean market interventions—first, by Rockefeller's Standard Oil, then, by U.S. state regulators in partnership with major international oil companies, and, finally, by OPEC—succeeded to varying degrees in taming the beast. McNally, a veteran oil market and policy expert, explains the consequences of the ebbing of OPEC's power, debunking myths and offering recommendations—including mistakes to avoid—as we confront the unwelcome return of boom and bust oil prices.