Beyond the Usability Lab

Beyond the Usability Lab
Author: William Albert,Thomas Tullis,Donna Tedesco
Publsiher: Morgan Kaufmann Pub
Total Pages: 310
Release: 2010
ISBN 10: 9780123748928
ISBN 13: 0123748925
Language: EN, FR, DE, ES & NL

Beyond the Usability Lab Book Review:

"Beyond the Usability Lab" offers tried and tested methodologies for conducting online usability studies. It gives practitioners the guidance they need to collect a wealth of data through cost-effective, efficient, and reliable practices.

Beyond the Usability Lab

Beyond the Usability Lab
Author: William Albert,Thomas Tullis,Donna Tedesco
Publsiher: Morgan Kaufmann
Total Pages: 328
Release: 2009-12-21
ISBN 10: 9780080953854
ISBN 13: 0080953859
Language: EN, FR, DE, ES & NL

Beyond the Usability Lab Book Review:

Usability testing and user experience research typically take place in a controlled lab with small groups. While this type of testing is essential to user experience design, more companies are also looking to test large sample sizes to be able compare data according to specific user populations and see how their experiences differ across user groups. But few usability professionals have experience in setting up these studies, analyzing the data, and presenting it in effective ways. Online usability testing offers the solution by allowing testers to elicit feedback simultaneously from 1,000s of users. Beyond the Usability Lab offers tried and tested methodologies for conducting online usability studies. It gives practitioners the guidance they need to collect a wealth of data through cost-effective, efficient, and reliable practices. The reader will develop a solid understanding of the capabilities of online usability testing, when it’s appropriate to use and not use, and will learn about the various types of online usability testing techniques. *The first guide for conducting large-scale user experience research using the internet *Presents how-to conduct online tests with 1000s of participants – from start to finish *Outlines essential tips for online studies to ensure cost-efficient and reliable results

Beyond the Usability Lab

Beyond the Usability Lab
Author: Bill Albert,William Albert,Tom Tullis,Donna Tedesco
Publsiher: Unknown
Total Pages: 328
Release: 2010-01-26
ISBN 10: 9781974810178
ISBN 13: 1974810178
Language: EN, FR, DE, ES & NL

Beyond the Usability Lab Book Review:

Usability testing and user experience research typically take place in a controlled lab with small groups. While this type of testing is essential to user experience design, more companies are also looking to test large sample sizes to be able compare data according to specific user populations and see how their experiences differ across user groups. But few usability professionals have experience in setting up these studies, analyzing the data, and presenting it in effective ways. Online usability testing offers the solution by allowing testers to elicit feedback simultaneously from 1,000s of users. Beyond the Usability Lab offers tried and tested methodologies for conducting online usability studies. It gives practitioners the guidance they need to collect a wealth of data through cost-effective, efficient, and reliable practices. The reader will develop a solid understanding of the capabilities of online usability testing, when it's appropriate to use and not use, and will learn about the various types of online usability testing techniques.

Measuring the User Experience

Measuring the User Experience
Author: William Albert,Thomas Tullis
Publsiher: Newnes
Total Pages: 320
Release: 2013-05-23
ISBN 10: 0124157920
ISBN 13: 9780124157927
Language: EN, FR, DE, ES & NL

Measuring the User Experience Book Review:

Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience. As more UX and web professionals need to justify their design decisions with solid, reliable data, Measuring the User Experience provides the quantitative analysis training that these professionals need. The second edition presents new metrics such as emotional engagement, personas, keystroke analysis, and net promoter score. It also examines how new technologies coming from neuro-marketing and online market research can refine user experience measurement, helping usability and user experience practitioners make business cases to stakeholders. The book also contains new research and updated examples, including tips on writing online survey questions, six new case studies, and examples using the most recent version of Excel. Learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal, and physical, as well as more specialized metrics such as eye-tracking and clickstream data Find a vendor-neutral examination of how to measure the user experience with web sites, digital products, and virtually any other type of product or system Discover in-depth global case studies showing how organizations have successfully used metrics and the information they revealed Companion site, www.measuringux.com, includes articles, tools, spreadsheets, presentations, and other resources to help you effectively measure the user experience

It s Our Research

It s Our Research
Author: Tomer Sharon
Publsiher: Elsevier
Total Pages: 288
Release: 2012-03-21
ISBN 10: 0123851319
ISBN 13: 9780123851314
Language: EN, FR, DE, ES & NL

It s Our Research Book Review:

It’s Our Research: Getting Stakeholder Buy-in for User Experience Research Projects discusses frameworks, strategies, and techniques for working with stakeholders of user experience (UX) research in a way that ensures their buy-in. This book consists of six chapters arranged according to the different stages of research projects. Topics discussed include the different roles of business, engineering, and user-experience stakeholders; identification of research opportunities by developing empathy with stakeholders; and planning UX research with stakeholders. The book also offers ways of teaming up with stakeholders; strategies to improve the communication of research results to stakeholders; and the nine signs that indicate that research is making an impact on stakeholders, teams, and organizations. This book is meant for UX people engaged in usability and UX research. Written from the perspective of an in-house UX researcher, it is also relevant for self-employed practitioners and consultants who work in agencies. It is especially directed at UX teams that face no-time-no-money-for-research situations. Named a 2012 Notable Computer Book for Information Systems by Computing Reviews Features a series of video interviews with UX practitioners and researchers Provides dozens of case studies and visuals from international research practitioners Provides a toolset that will help you justify your work to stakeholders, deal with office politics, and hone your client skills Presents tried and tested techniques for working to reach positive, useful, and fruitful outcomes

Usability Testing Essentials Ready Set Test

Usability Testing Essentials  Ready  Set    Test
Author: Carol M. Barnum
Publsiher: Morgan Kaufmann
Total Pages: 480
Release: 2020-06-27
ISBN 10: 0128169435
ISBN 13: 9780128169438
Language: EN, FR, DE, ES & NL

Usability Testing Essentials Ready Set Test Book Review:

Usability Testing Essentials presents a practical, step-by-step approach to learning the entire process of planning and conducting a usability test. It explains how to analyze and apply the results and what to do when confronted with budgetary and time restrictions. This is the ideal book for anyone involved in usability or user-centered design—from students to seasoned professionals. Filled with new examples and case studies, Usability Testing Essentials, 2nd Edition is completely updated to reflect the latest approaches, tools and techniques needed to begin usability testing or to advance in this area. Provides a comprehensive, step-by-step guide to usability testing, a crucial part of every product’s development Discusses important usability issues such as international testing, persona creation, remote testing, and accessibility Presents new examples covering mobile devices and apps, websites, web applications, software, and more Includes strategies for using tools for moderated and unmoderated testing, expanded content on task analysis, and on analyzing and reporting results

Measuring the User Experience

Measuring the User Experience
Author: Bill Albert,Tom Tullis
Publsiher: Morgan Kaufmann
Total Pages: 384
Release: 2022-02-08
ISBN 10: 0128180811
ISBN 13: 9780128180815
Language: EN, FR, DE, ES & NL

Measuring the User Experience Book Review:

Measuring the User Experience: Collecting, Analyzing, and Presenting UX Metrics, Third Edition provides the quantitative analysis training that students and professionals need. This book presents an update on the first resource that focused on how to quantify user experience. Now in its third edition, the authors have expanded on the area of behavioral and physiological metrics, splitting that chapter into sections that cover eye-tracking and measuring emotion. The book also contains new research and updated examples, several new case studies, and new examples using the most recent version of Excel. Helps readers learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal and physical, as well as more specialized metrics such as eye-tracking and clickstream data Provides a vendor-neutral examination on how to measure the user experience with websites, digital products, and virtually any other type of product or system Contains new and in-depth global case studies that show how organizations have successfully used metrics, along with the information they revealed Includes a companion site, www.measuringux.com, that has articles, tools, spreadsheets, presentations and other resources that help readers effectively measure user experience

The Moderator s Survival Guide

The Moderator s Survival Guide
Author: Donna Tedesco,Fiona Tranquada
Publsiher: Newnes
Total Pages: 364
Release: 2013-09-25
ISBN 10: 0124047149
ISBN 13: 9780124047143
Language: EN, FR, DE, ES & NL

The Moderator s Survival Guide Book Review:

The Moderator's Survival Guide is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you’ll find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user interviews. As a moderator, you are responsible for the well-being of the participant, your study, and your organization. You must be prepared for anything that may happen, from your technology failing to the participant quailing. Use this guide to identify your best next steps, react appropriately, and survive any challenges that comes your way. Practical, field-tested, and actionable tips for what to do and say—and what NOT to do or say—in each situation. Key patterns and extensive examples to sharpen your approach to the commonplace and prepare you for the unlikely. Illustrative "survival stories" contributed by numerous professionals on the front lines of user research.

Game Usability

Game Usability
Author: Katherine Isbister,Noah Schaffer
Publsiher: CRC Press
Total Pages: 398
Release: 2008-08-12
ISBN 10: 0123744474
ISBN 13: 9780123744470
Language: EN, FR, DE, ES & NL

Game Usability Book Review:

Computers used to be for geeks. And geeks were fine with dealing with a difficult and finicky interface--they liked this--it was even a sort of badge of honor (e.g. the Unix geeks). But making the interface really intuitive and useful--think about the first Macintosh computers--took computers far far beyond the geek crowd. The Mac made HCI (human computer interaction) and usability very popular topics in the productivity software industry. Suddenly a new kind of experience was crucial to the success of software - the user experience. Now, 20 years later, developers are applying and extending these ideas to games. Game companies are now trying to take games beyond the 'hardcore' gamer market--the people who love challenge and are happy to master a complicated or highly genre-constrained interface. Right about now (with the growth of interest in casual games) game companies are truly realizing that usability matters, particularly to mainstream audiences. If it's not seamless and easy to use and engaging, players will just not stay to get to the 'good stuff'. By definition, usability is the ease with which people can emplo a particular tool in order to achieve a particular goal. Usability refers to a computer program's efficiency or elegance. This book gives game designers a better understanding of how player characteristics impact usability strategy, and offers specific methods and measures to employ in game usability practice. The book also includes practical advice on how to include usability in already tight development timelines, and how to advocate for usability and communicate results to higher-ups effectively.

Successful User Experience Strategies and Roadmaps

Successful User Experience  Strategies and Roadmaps
Author: Elizabeth Rosenzweig
Publsiher: Morgan Kaufmann
Total Pages: 370
Release: 2015-08-03
ISBN 10: 0128010614
ISBN 13: 9780128010617
Language: EN, FR, DE, ES & NL

Successful User Experience Strategies and Roadmaps Book Review:

Successful User Experience: Strategy and Roadmaps provides you with a hands-on guide for pulling all of the User Experience (UX) pieces together to create a strategy that includes tactics, tools, and methodologies. Leveraging material honed in user experience courses and over 25 years in the field, the author explains the value of strategic models to refine goals against available data and resources. You will learn how to think about UX from a high level, design the UX while setting goals for a product or project, and how to turn that into concrete actionable steps. After reading this book, you’ll understand: How to bring high-level planning into concrete actionable steps How Design Thinking relates to creating a good UX How to set UX Goals for a product or project How to decide which tool or methodology to use at what point in product lifecycle This book takes UX acceptance as a point of departure, and builds on it with actionable steps and case studies to develop a complete strategy, from the big picture of product design, development and commercialization, to how UX can help create stronger products. This is a must-have book for your complete UX library. Uses strategic models that focus product design and development Teaches how to decipher what tool or methodology is right for a given moment, project, or a specific team Presents tactics on how to understand how to connect the dots between tools, data, and design Provides actionable steps and case studies that help users develop a complete strategy, from the big picture of product design, development, and commercialization, to how UX can help create stronger products Case studies in each chapter to aid learning

Moderating Usability Tests

Moderating Usability Tests
Author: Joseph S. Dumas,Beth A. Loring
Publsiher: Elsevier
Total Pages: 208
Release: 2008-04-09
ISBN 10: 9780080558271
ISBN 13: 0080558275
Language: EN, FR, DE, ES & NL

Moderating Usability Tests Book Review:

Moderating Usability Tests provides insight and guidance for usability testing. To a large extent, successful usability testing depends on the skills of the person facilitating the test. However, most usability specialists still learn how to conduct tests through an apprentice system with little formal training. This book is the resource for new and experienced moderators to learn about the rules and practices for interacting. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices – both practical and ethical – for moderating successful usability tests. The videos are available from the publisher's companion web site. Presents the ten “golden rules that maximize every session’s value Offers targeted advice on how to maintain objectivity Discusses the ethical considerations that apply in all usability testing Explains how to reduce the stress that participants often feel Considers the special requirements of remote usability testing Demonstrates good and bad moderating techniques with laboratory videos accessible from the publisher’s companion web site

Don t Make Me Think

Don t Make Me Think
Author: Steve Krug
Publsiher: Pearson Education
Total Pages: 216
Release: 2009-08-05
ISBN 10: 0321648781
ISBN 13: 9780321648785
Language: EN, FR, DE, ES & NL

Don t Make Me Think Book Review:

Five years and more than 100,000 copies after it was first published, it's hard to imagine anyone working in Web design who hasn't read Steve Krug's "instant classic" on Web usability, but people are still discovering it every day. In this second edition, Steve adds three new chapters in the same style as the original: wry and entertaining, yet loaded with insights and practical advice for novice and veteran alike. Don't be surprised if it completely changes the way you think about Web design. Three New Chapters! Usability as common courtesy -- Why people really leave Web sites Web Accessibility, CSS, and you -- Making sites usable and accessible Help! My boss wants me to ______. -- Surviving executive design whims "I thought usability was the enemy of design until I read the first edition of this book. Don't Make Me Think! showed me how to put myself in the position of the person who uses my site. After reading it over a couple of hours and putting its ideas to work for the past five years, I can say it has done more to improve my abilities as a Web designer than any other book. In this second edition, Steve Krug adds essential ammunition for those whose bosses, clients, stakeholders, and marketing managers insist on doing the wrong thing. If you design, write, program, own, or manage Web sites, you must read this book." -- Jeffrey Zeldman, author of Designing with Web Standards

Design User Experience and Usability User Experience Design for Diverse Interaction Platforms and Environments

Design  User Experience  and Usability  User Experience Design for Diverse Interaction Platforms and Environments
Author: Aaron Marcus
Publsiher: Springer
Total Pages: 814
Release: 2014-06-11
ISBN 10: 3319076264
ISBN 13: 9783319076263
Language: EN, FR, DE, ES & NL

Design User Experience and Usability User Experience Design for Diverse Interaction Platforms and Environments Book Review:

The four-volume set LNCS 8517, 8518, 8519 and 8520 constitutes the proceedings of the Third International Conference on Design, User Experience, and Usability, DUXU 2014, held as part of the 16th International Conference on Human-Computer Interaction, HCII 2014, held in Heraklion, Crete, Greece in June 2014, jointly with 13 other thematically similar conferences. The total of 1476 papers and 220 posters presented at the HCII 2014 conferences were carefully reviewed and selected from 4766 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 256 contributions included in the DUXU proceedings were carefully reviewed and selected for inclusion in this four-volume set. The 76 papers included in this volume are organized in topical sections on design for the web, design for the mobile experience, design of visual information, design for novel interaction techniques and realities, games and gamification.

Research Methods in Human Computer Interaction

Research Methods in Human Computer Interaction
Author: Jonathan Lazar,Jinjuan Heidi Feng,Harry Hochheiser
Publsiher: Morgan Kaufmann
Total Pages: 560
Release: 2017-04-28
ISBN 10: 0128093439
ISBN 13: 9780128093436
Language: EN, FR, DE, ES & NL

Research Methods in Human Computer Interaction Book Review:

Research Methods in Human-Computer Interaction is a comprehensive guide to performing research and is essential reading for both quantitative and qualitative methods. Since the first edition was published in 2009, the book has been adopted for use at leading universities around the world, including Harvard University, Carnegie-Mellon University, the University of Washington, the University of Toronto, HiOA (Norway), KTH (Sweden), Tel Aviv University (Israel), and many others. Chapters cover a broad range of topics relevant to the collection and analysis of HCI data, going beyond experimental design and surveys, to cover ethnography, diaries, physiological measurements, case studies, crowdsourcing, and other essential elements in the well-informed HCI researcher's toolkit. Continual technological evolution has led to an explosion of new techniques and a need for this updated 2nd edition, to reflect the most recent research in the field and newer trends in research methodology. This Research Methods in HCI revision contains updates throughout, including more detail on statistical tests, coding qualitative data, and data collection via mobile devices and sensors. Other new material covers performing research with children, older adults, and people with cognitive impairments. Comprehensive and updated guide to the latest research methodologies and approaches, and now available in EPUB3 format (choose any of the ePub or Mobi formats after purchase of the eBook). Expanded discussions of online datasets, crowdsourcing, statistical tests, coding qualitative data, laws and regulations relating to the use of human participants, and data collection via mobile devices and sensors New material on performing research with children, older adults, and people with cognitive impairments, two new case studies from Google and Yahoo!, and techniques for expanding the influence of your research to reach non-researcher audiences, including software developers and policymakers

Quantifying the User Experience

Quantifying the User Experience
Author: Jeff Sauro,James R Lewis
Publsiher: Elsevier
Total Pages: 312
Release: 2012-03-16
ISBN 10: 0123849691
ISBN 13: 9780123849694
Language: EN, FR, DE, ES & NL

Quantifying the User Experience Book Review:

Quantifying the User Experience: Practical Statistics for User Research offers a practical guide for using statistics to solve quantitative problems in user research. Many designers and researchers view usability and design as qualitative activities, which do not require attention to formulas and numbers. However, usability practitioners and user researchers are increasingly expected to quantify the benefits of their efforts. The impact of good and bad designs can be quantified in terms of conversions, completion rates, completion times, perceived satisfaction, recommendations, and sales. The book discusses ways to quantify user research; summarize data and compute margins of error; determine appropriate samples sizes; standardize usability questionnaires; and settle controversies in measurement and statistics. Each chapter concludes with a list of key points and references. Most chapters also include a set of problems and answers that enable readers to test their understanding of the material. This book is a valuable resource for those engaged in measuring the behavior and attitudes of people during their interaction with interfaces. Provides practical guidance on solving usability testing problems with statistics for any project, including those using Six Sigma practices Show practitioners which test to use, why they work, best practices in application, along with easy-to-use excel formulas and web-calculators for analyzing data Recommends ways for practitioners to communicate results to stakeholders in plain English Resources and tools available at the authors’ site: http://www.measuringu.com/

Information Users and Usability in the Digital Age

Information Users and Usability in the Digital Age
Author: G. G. Chowdhury,Sudatta Chowdhury
Publsiher: Facet Publishing
Total Pages: 224
Release: 2011-09-15
ISBN 10: 1856045978
ISBN 13: 9781856045971
Language: EN, FR, DE, ES & NL

Information Users and Usability in the Digital Age Book Review:

Information users and usability constitute the main building blocks of today's electronic information world. This important new text is the first to give a holistic overview of all of the necessary issues relating to information users and the usability of information services in the digital world, including user-centred design, and the characteristics and behaviour of information users. This book helps readers understand why information users and the usability of information services are important and equips them to play a proper role in designing user-centred information systems and services and to properly exploit information services for the maximum benefit of users. It covers all of the major issues, the current situation and what the various research studies from around the world show.

Handbook of Human Factors and Ergonomics

Handbook of Human Factors and Ergonomics
Author: Gavriel Salvendy
Publsiher: John Wiley & Sons
Total Pages: 1752
Release: 2012-05-24
ISBN 10: 1118129083
ISBN 13: 9781118129081
Language: EN, FR, DE, ES & NL

Handbook of Human Factors and Ergonomics Book Review:

The fourth edition of the Handbook of Human Factors and Ergonomicshas been completely revised and updated. This includes allexisting third edition chapters plus new chapters written to covernew areas. These include the following subjects: Managing low-back disorder risk in the workplace Online interactivity Neuroergonomics Office ergonomics Social networking HF&E in motor vehicle transportation User requirements Human factors and ergonomics in aviation Human factors in ambient intelligent environments As with the earlier editions, the main purpose of this handbookis to serve the needs of the human factors and ergonomicsresearchers, practitioners, and graduate students. Each chapter hasa strong theory and scientific base, but is heavily focused on realworld applications. As such, a significant number of case studies,examples, figures, and tables are included to aid in theunderstanding and application of the material covered.

Universal Methods of Design Expanded and Revised

Universal Methods of Design Expanded and Revised
Author: Bruce Hanington,Bella Martin
Publsiher: Rockport Publishers
Total Pages: 272
Release: 2019-10-22
ISBN 10: 1631597493
ISBN 13: 9781631597497
Language: EN, FR, DE, ES & NL

Universal Methods of Design Expanded and Revised Book Review:

This expanded and revised version of the best-selling Universal Methods of Design is a comprehensive reference that provides a thorough and critical presentation of 125 research methods, synthesis/analysis techniques, and research deliverables for human-centered design. The text and accompanying photos and graphics of this classic resource are delivered in a concise and accessible format perfect for designers, educators, and students. Information can be easily referenced and utilized by cross-disciplinary teams in nearly any design project. This new, expanded edition includes a comprehensive index for referencing. Earlier chapters have been updated to include new information on digital design and software for A/B testing, content analysis, and territory maps. The addition of 25 chapters brings fresh relevance to the text with new and innovative design methods, such as subtraction and position maps, that have emerged since the first edition. Universal Methods of Design distills each method down to its essence, in a format that helps design teams select and implement the most credible research methods suited to their design culture.

Usability Engineering

Usability Engineering
Author: Jakob Nielsen
Publsiher: Elsevier
Total Pages: 362
Release: 1994-11-11
ISBN 10: 0080520294
ISBN 13: 9780080520292
Language: EN, FR, DE, ES & NL

Usability Engineering Book Review:

Written by the author of the best-selling HyperText & HyperMedia, this book is an excellent guide to the methods of usability engineering. The book provides the tools needed to avoid usability surprises and improve product quality. Step-by-step information on which method to use at various stages during the development lifecycle are included, along with detailed information on how to run a usability test and the unique issues relating to international usability. * Emphasizes cost-effective methods that developers can implement immediately * Instructs readers about which methods to use when, throughout the development lifecycle, which ultimately helps in cost-benefit analysis. * Shows readers how to avoid the four most frequently listed reasons for delay in software projects. * Includes detailed information on how to run a usability test. * Covers unique issues of international usability. * Features an extensive bibliography allowing readers to find additional information. * Written by an internationally renowned expert in the field and the author of the best-selling HyperText & HyperMedia.

Storytelling for User Experience

Storytelling for User Experience
Author: Whitney Quesenbery,Kevin Brooks
Publsiher: Rosenfeld Media
Total Pages: 298
Release: 2010-04-01
ISBN 10: 1933820039
ISBN 13: 9781933820033
Language: EN, FR, DE, ES & NL

Storytelling for User Experience Book Review:

We all tell stories. It's one of the most natural ways to share information, as old as the human race. This book is not about a new technique, but how to use something we already know in a new way. Stories help us gather and communicate user research, put a human face on analytic data, communicate design ideas, encourage collaboration and innovation, and create a sense of shared history and purpose. This book looks across the full spectrum of user experience design to discover when and how to use stories to improve our products. Whether you are a researcher, designer, analyst or manager, you will find ideas and techniques you can put to use in your practice.