Moderating Usability Tests

Moderating Usability Tests
Author: Joseph S. Dumas,Beth A. Loring
Publsiher: Elsevier
Total Pages: 208
Release: 2008-04-09
ISBN 10: 9780080558271
ISBN 13: 0080558275
Language: EN, FR, DE, ES & NL

Moderating Usability Tests Book Review:

Moderating Usability Tests provides insight and guidance for usability testing. To a large extent, successful usability testing depends on the skills of the person facilitating the test. However, most usability specialists still learn how to conduct tests through an apprentice system with little formal training. This book is the resource for new and experienced moderators to learn about the rules and practices for interacting. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices – both practical and ethical – for moderating successful usability tests. The videos are available from the publisher's companion web site. Presents the ten “golden rules that maximize every session’s value Offers targeted advice on how to maintain objectivity Discusses the ethical considerations that apply in all usability testing Explains how to reduce the stress that participants often feel Considers the special requirements of remote usability testing Demonstrates good and bad moderating techniques with laboratory videos accessible from the publisher’s companion web site

Moderating Usability Tests

Moderating Usability Tests
Author: Joseph S. Dumas,Beth A. Loring
Publsiher: Morgan Kaufmann
Total Pages: 185
Release: 2008-03-14
ISBN 10:
ISBN 13: UCSD:31822034629642
Language: EN, FR, DE, ES & NL

Moderating Usability Tests Book Review:

Many aspects of usability testing have been thoroughly studied and documented. This isn't true, however, of the details of interacting with the test participants who provide the critical usability data. This omission has meant that there have been no training materials and no principles from which new moderators can learn how to interact. Moderating Usability Tests is the place for new and experienced moderators to learn about the rules and practices for interacting that have never been described in one place before. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices - both practical and ethical --for moderating successful usability tests. To help usability professionals, students, and novices understand these principles, the authors provide videos from their lab that demonstrate good and poor interaction as well as commentary from a panel of testing experts on why certain techniques succeed or fail. The videos are accessible from the publisher's companion web site. • Presents the ten “golden rules? that maximize every session's value • Offers targeted advice on how to maintain objectivity • Discusses the ethical considerations that apply in all usability testing • Explains how to reduce the stress that participants often feel • Considers the special requirements of remote usability testing • Demonstrates good and bad moderating techniques with laboratory videos accessible from the publisher's companion web site

Remote Usability Testing

Remote Usability Testing
Author: Inge De Bleecker,Rebecca Okoroji
Publsiher: Packt Publishing Ltd
Total Pages: 202
Release: 2018-08-23
ISBN 10: 1788990633
ISBN 13: 9781788990639
Language: EN, FR, DE, ES & NL

Remote Usability Testing Book Review:

Gain actionable insights from qualitative remote studies to improve user experience Key Features Understand the different usability testing methodologies and their strengths and weaknesses Master the execution of remote studies Learn how to analyze and present study results Book Description Usability testing is a subdiscipline of User Experience. Its goal is to ensure that a given product is easy to use and the user's experience with the product is intuitive and satisfying. Usability studies are conducted with study participants who are representative of the target users to gather feedback on a user interface. The feedback is then used to refine and improve the user interface. Remote studies involve fewer logistics, allow participation regardless of location and are quicker and cheaper to execute compared to in person studies, while delivering valuable insights. The users are not inhibited by being in a new environment under observation; they can act naturally in their familiar environment. Remote unmoderated studies additionally have the advantage of being independent of time zones. This book will teach you how to conduct qualitative remote usability studies, in particular remote moderated and unmoderated studies. Each chapter provides actionable tips on how to use each methodology and how to compensate for the specific nature of each methodology. The book also provides material to help with planning and executing each study type. What you will learn Choose the most suitable remote study methodology Establish a clear goal for the study Plan the study execution Understand recruitment logistics, expectations and compensation Set up and moderate remote studies Write good tasks and questions for each methodology Analyze and document the study results Deliver results that align with the goal for the study Who this book is for This book is for user experience (UX) professionals familiar with traditional in-person usability testing methodologies, or for UX designers with no prior exposure to user research and usability testing. Customer experience professionals or product managers who want to understand remote usability testing will also find this book useful. No knowledge of remote usability testing is needed.

Handbook of Usability Testing

Handbook of Usability Testing
Author: Jeffrey Rubin,Dana Chisnell
Publsiher: John Wiley & Sons
Total Pages: 384
Release: 2011-03-10
ISBN 10: 1118080408
ISBN 13: 9781118080405
Language: EN, FR, DE, ES & NL

Handbook of Usability Testing Book Review:

Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.

A Practical Guide to Usability Testing

A Practical Guide to Usability Testing
Author: Joseph S Dumas,Joseph S. Dumas,Janice Redish
Publsiher: Intellect Books
Total Pages: 404
Release: 1999
ISBN 10: 9781841500201
ISBN 13: 1841500208
Language: EN, FR, DE, ES & NL

A Practical Guide to Usability Testing Book Review:

In this volume, the authors begin by defining usability, advocating and explaining the methods of usability engineering and reviewing many techniques for assessing and assuring usability throughout the development process. They then follow all the steps in planning and conducting a usability test, analyzing data, and using the results to improve both products and processes. This book is simply written and filled with examples from many types of products and tests. It discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls. The authors discuss the place of usability laboratories in testing as well as the skills needed to conduct a test. Included are forms to use or modify to conduct a usability test, as well as layouts of existing labs that will help the reader build his or her own.

Usability Testing Essentials Ready Set Test

Usability Testing Essentials  Ready  Set    Test
Author: Carol M. Barnum
Publsiher: Morgan Kaufmann
Total Pages: 480
Release: 2020-06-27
ISBN 10: 0128169435
ISBN 13: 9780128169438
Language: EN, FR, DE, ES & NL

Usability Testing Essentials Ready Set Test Book Review:

Usability Testing Essentials presents a practical, step-by-step approach to learning the entire process of planning and conducting a usability test. It explains how to analyze and apply the results and what to do when confronted with budgetary and time restrictions. This is the ideal book for anyone involved in usability or user-centered design—from students to seasoned professionals. Filled with new examples and case studies, Usability Testing Essentials, 2nd Edition is completely updated to reflect the latest approaches, tools and techniques needed to begin usability testing or to advance in this area. Provides a comprehensive, step-by-step guide to usability testing, a crucial part of every product’s development Discusses important usability issues such as international testing, persona creation, remote testing, and accessibility Presents new examples covering mobile devices and apps, websites, web applications, software, and more Includes strategies for using tools for moderated and unmoderated testing, expanded content on task analysis, and on analyzing and reporting results

Usability Testing Essentials

Usability Testing Essentials
Author: Carol M. Barnum
Publsiher: Elsevier
Total Pages: 408
Release: 2010-10-29
ISBN 10: 9780123785534
ISBN 13: 0123785537
Language: EN, FR, DE, ES & NL

Usability Testing Essentials Book Review:

Usability Testing Essentials provides readers with the tools and techniques needed to begin usability testing or to advance their knowledge in this area. The book begins by presenting the essentials of usability testing, which include focusing on the user and not the product; knowing when to conduct small or large studies; and thinking of usability as hill climbing. It then reviews testing options and places usability testing into the context of a user-centered design (UCD). It goes on to discuss the planning, preparation, and implementation of a usability test. The remaining chapters cover the analysis and reporting of usability test findings, and the unique aspects of international usability testing. This book will be useful to anyone else involved in the development or support of any type of product, such as software or web developers, engineers, interaction designers, information architects, technical communicators, visual or graphic designers, trainers, user-assistance specialists, and instructional technologists. Provides a comprehensive, step-by-step guide to usability testing, a crucial part of every product’s development The fully updated four-color edition now features important usability issues such as international testing, persona creation, remote testing, and accessibility Follow-up to Usability Testing and Research (9780205315192, Longman, 2001), winner of the highest-level award from the Society for Technical Communication

Usability Testing for Survey Research

Usability Testing for Survey Research
Author: Emily Geisen,Jennifer Romano Bergstrom
Publsiher: Morgan Kaufmann
Total Pages: 250
Release: 2017-02-15
ISBN 10: 0128036818
ISBN 13: 9780128036815
Language: EN, FR, DE, ES & NL

Usability Testing for Survey Research Book Review:

Usability Testing for Survey Research provides researchers with a guide to the tools necessary to evaluate, test, and modify surveys in an iterative method during the survey pretesting process. It includes examples that apply usability to any type of survey during any stage of development, along with tactics on how to tailor usability testing to meet budget and scheduling constraints. The book's authors distill their experience to provide tips on how usability testing can be applied to paper surveys, mixed-mode surveys, interviewer-administered tools, and additional products. Readers will gain an understanding of usability and usability testing and why it is needed for survey research, along with guidance on how to design and conduct usability tests, analyze and report findings, ideas for how to tailor usability testing to meet budget and schedule constraints, and new knowledge on how to apply usability testing to other survey-related products, such as project websites and interviewer administered tools. Explains how to design and conduct usability tests and analyze and report the findings Includes examples on how to conduct usability testing on any type of survey, from a simple three-question survey on a mobile device, to a complex, multi-page establishment survey Presents real-world examples from leading usability and survey professionals, including a diverse collection of case studies and considerations for using and combining other methods Discusses the facilities, materials, and software needed for usability testing, including in-lab testing, remote testing, and eye tracking

Usability Testing of Medical Devices

Usability Testing of Medical Devices
Author: Michael E. Wiklund P.E.,Jonathan Kendler,Allison Y. Strochlic
Publsiher: CRC Press
Total Pages: 412
Release: 2010-12-20
ISBN 10: 9781439811849
ISBN 13: 1439811849
Language: EN, FR, DE, ES & NL

Usability Testing of Medical Devices Book Review:

To paraphrase a popular saying, usability testing should be done early and often. However, it doesn't have to be an onerous process. Informative, practical, and engaging, Usability Testing of Medical Devices provides a simple, easy to implement general understanding of usability testing. It offers a general understanding of usability testing and re

Think Like a UX Researcher

Think Like a UX Researcher
Author: David Travis,Philip Hodgson
Publsiher: CRC Press
Total Pages: 294
Release: 2019-01-10
ISBN 10: 042977401X
ISBN 13: 9780429774010
Language: EN, FR, DE, ES & NL

Think Like a UX Researcher Book Review:

Think Like a UX Researcher will challenge your preconceptions about user experience (UX) research and encourage you to think beyond the obvious. You’ll discover how to plan and conduct UX research, analyze data, persuade teams to take action on the results and build a career in UX. The book will help you take a more strategic view of product design so you can focus on optimizing the user’s experience. UX Researchers, Designers, Project Managers, Scrum Masters, Business Analysts and Marketing Managers will find tools, inspiration and ideas to rejuvenate their thinking, inspire their team and improve their craft. Key Features A dive-in-anywhere book that offers practical advice and topical examples. Thought triggers, exercises and scenarios to test your knowledge of UX research. Workshop ideas to build a development team’s UX maturity. War stories from seasoned researchers to show you how UX research methods can be tailored to your own organization.

Remote Usability Testing

Remote Usability Testing
Author: Inge De Bleecker,Rebecca Okoroji
Publsiher: Packt Publishing Ltd
Total Pages: 202
Release: 2018-08-23
ISBN 10: 1788990633
ISBN 13: 9781788990639
Language: EN, FR, DE, ES & NL

Remote Usability Testing Book Review:

Gain actionable insights from qualitative remote studies to improve user experience Key Features Understand the different usability testing methodologies and their strengths and weaknesses Master the execution of remote studies Learn how to analyze and present study results Book Description Usability testing is a subdiscipline of User Experience. Its goal is to ensure that a given product is easy to use and the user's experience with the product is intuitive and satisfying. Usability studies are conducted with study participants who are representative of the target users to gather feedback on a user interface. The feedback is then used to refine and improve the user interface. Remote studies involve fewer logistics, allow participation regardless of location and are quicker and cheaper to execute compared to in person studies, while delivering valuable insights. The users are not inhibited by being in a new environment under observation; they can act naturally in their familiar environment. Remote unmoderated studies additionally have the advantage of being independent of time zones. This book will teach you how to conduct qualitative remote usability studies, in particular remote moderated and unmoderated studies. Each chapter provides actionable tips on how to use each methodology and how to compensate for the specific nature of each methodology. The book also provides material to help with planning and executing each study type. What you will learn Choose the most suitable remote study methodology Establish a clear goal for the study Plan the study execution Understand recruitment logistics, expectations and compensation Set up and moderate remote studies Write good tasks and questions for each methodology Analyze and document the study results Deliver results that align with the goal for the study Who this book is for This book is for user experience (UX) professionals familiar with traditional in-person usability testing methodologies, or for UX designers with no prior exposure to user research and usability testing. Customer experience professionals or product managers who want to understand remote usability testing will also find this book useful. No knowledge of remote usability testing is needed.

The Moderator s Survival Guide

The Moderator s Survival Guide
Author: Donna Tedesco,Fiona Tranquada
Publsiher: Newnes
Total Pages: 364
Release: 2013-09-25
ISBN 10: 0124047149
ISBN 13: 9780124047143
Language: EN, FR, DE, ES & NL

The Moderator s Survival Guide Book Review:

The Moderator's Survival Guide is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you’ll find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user interviews. As a moderator, you are responsible for the well-being of the participant, your study, and your organization. You must be prepared for anything that may happen, from your technology failing to the participant quailing. Use this guide to identify your best next steps, react appropriately, and survive any challenges that comes your way. Practical, field-tested, and actionable tips for what to do and say—and what NOT to do or say—in each situation. Key patterns and extensive examples to sharpen your approach to the commonplace and prepare you for the unlikely. Illustrative "survival stories" contributed by numerous professionals on the front lines of user research.

Mobile Usability

Mobile Usability
Author: Jakob Nielsen,Raluca Budiu
Publsiher: Pearson Education
Total Pages: 216
Release: 2012-10-09
ISBN 10: 0133122174
ISBN 13: 9780133122176
Language: EN, FR, DE, ES & NL

Mobile Usability Book Review:

How do we create a satisfactory user experience when limited to a small device? This new guide focuses on usability for mobile devices, primarily smartphones and touchphones, and covers such topics as developing a mobile strategy, designing for small screens, writing for mobile, usability comparisons, and looking toward the future. The book includes 228-full color illustrations to demonstrate the points. Based on expert reviews and international studies with participants ranging from students to early technology adopters and business people using websites on a variety of mobile devices, this guide offers a complete look at the landscape for a mobile world. Author Jakob Nielsen is considered one of the world's leading experts on Web usability. He is the author of numerous best-selling books, including Prioritizing Web Usability and the groundbreaking Designing Web Usability, which has sold more than 250,000 copies and has been translated in 22 languages.

Handbook of Usability Testing

Handbook of Usability Testing
Author: Jeffrey Rubin,Dana Chisnell
Publsiher: John Wiley & Sons
Total Pages: 384
Release: 2011-03-10
ISBN 10: 1118080408
ISBN 13: 9781118080405
Language: EN, FR, DE, ES & NL

Handbook of Usability Testing Book Review:

Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.

Remote Research

Remote Research
Author: Nate Bolt,Tony Tulathimutte
Publsiher: Rosenfeld Media
Total Pages: 266
Release: 2010-02-01
ISBN 10: 1933820446
ISBN 13: 9781933820446
Language: EN, FR, DE, ES & NL

Remote Research Book Review:

Remote studies allow you to recruit subjects quickly, cheaply, and immediately, and give you the opportunity to observe users as they behave naturally in their own environment. In Remote Research, Nate Bolt and Tony Tulathimutte teach you how to design and conduct remote research studies, top to bottom, with little more than a phone and a laptop.

Don t Make Me Think

Don t Make Me Think
Author: Steve Krug
Publsiher: Pearson Education
Total Pages: 216
Release: 2009-08-05
ISBN 10: 0321648781
ISBN 13: 9780321648785
Language: EN, FR, DE, ES & NL

Don t Make Me Think Book Review:

Five years and more than 100,000 copies after it was first published, it's hard to imagine anyone working in Web design who hasn't read Steve Krug's "instant classic" on Web usability, but people are still discovering it every day. In this second edition, Steve adds three new chapters in the same style as the original: wry and entertaining, yet loaded with insights and practical advice for novice and veteran alike. Don't be surprised if it completely changes the way you think about Web design. Three New Chapters! Usability as common courtesy -- Why people really leave Web sites Web Accessibility, CSS, and you -- Making sites usable and accessible Help! My boss wants me to ______. -- Surviving executive design whims "I thought usability was the enemy of design until I read the first edition of this book. Don't Make Me Think! showed me how to put myself in the position of the person who uses my site. After reading it over a couple of hours and putting its ideas to work for the past five years, I can say it has done more to improve my abilities as a Web designer than any other book. In this second edition, Steve Krug adds essential ammunition for those whose bosses, clients, stakeholders, and marketing managers insist on doing the wrong thing. If you design, write, program, own, or manage Web sites, you must read this book." -- Jeffrey Zeldman, author of Designing with Web Standards

Rocket Surgery Made Easy

Rocket Surgery Made Easy
Author: Steve Krug
Publsiher: New Riders
Total Pages: 168
Release: 2009-12-08
ISBN 10: 9780321702845
ISBN 13: 0321702840
Language: EN, FR, DE, ES & NL

Rocket Surgery Made Easy Book Review:

It's been known for years that usability testing can dramatically improve products. But with a typical price tag of $5,000 to $10,000 for a usability consultant to conduct each round of tests, it rarely happens. In this how-to companion to Don't Make Me Think: A Common Sense Approach to Web Usability, Steve Krug spells out a streamlined approach to usability testing that anyone can easily apply to their own Web site, application, or other product. (As he said in Don't Make Me Think, "It's not rocket surgery".) Using practical advice, plenty of illustrations, and his trademark humor, Steve explains how to: Test any design, from a sketch on a napkin to a fully-functioning Web site or application Keep your focus on finding the most important problems (because no one has the time or resources to fix them all) Fix the problems that you find, using his "The least you can do" approach By paring the process of testing and fixing products down to its essentials ("A morning a month, that's all we ask"), Rocket Surgery makes it realistic for teams to test early and often, catching problems while it's still easy to fix them. Rocket Surgery Made Easy adds demonstration videos to the proven mix of clear writing, before-and-after examples, witty illustrations, and practical advice that made Don't Make Me Think so popular.

The UX Careers Handbook

The UX Careers Handbook
Author: Cory Lebson
Publsiher: CRC Press
Total Pages: 282
Release: 2019-04-25
ISBN 10: 1000000915
ISBN 13: 9781000000917
Language: EN, FR, DE, ES & NL

The UX Careers Handbook Book Review:

The UX Careers Handbook offers an insider’s look at how to be a successful User Experience (UX) professional from comprehensive career pathways to learning, personal branding, networking skills, building of resumes and portfolios, and actually landing a UX job. This book goes in-depth to explain what it takes to get into and succeed in a UX career, be it as a designer, information architect, strategist, user researcher, or in a variety of other UX career specialities. It presents a wealth of resources designed to help readers develop and take control of their UX career success including perspectives and advice from experts in the field. Features insights and personal stories from a range of industry-leading UX professionals to show readers how they broke into the industry, and evolved their own careers over time. Accompanied by a companion website that provides readers with featured articles and updated resources covering new and changing information to help them stay on top of this fast-paced industry. Provides worksheets and activities to help readers make decisions for their careers and build their own careers. Not only for job seekers! The UX Careers Handbook is also a must-have resource for: Employers and recruiters who want to better understand how to hire and retain UX staff. Undergraduate and graduate students who are thinking about their future careers Those in other related (or even unrelated) professions who are thinking of starting to do UX work

Usability Testing for Library Web Sites

Usability Testing for Library Web Sites
Author: Elaina Norlin,CM! Winters,CM! Winters Palacio
Publsiher: American Library Association
Total Pages: 69
Release: 2002
ISBN 10: 9780838935118
ISBN 13: 0838935117
Language: EN, FR, DE, ES & NL

Usability Testing for Library Web Sites Book Review:

This guide aims to help both experts and beginners to determine how well their Websites are performing for their customers. Applying the best practices of usability testing, you should learn how easy it is for trained users to interact with it, and whether users are motivated to use the technology.

Usability Testing

Usability Testing
Author: Morten Hertzum
Publsiher: Morgan & Claypool Publishers
Total Pages: 105
Release: 2020-03-18
ISBN 10: 1681737825
ISBN 13: 9781681737829
Language: EN, FR, DE, ES & NL

Usability Testing Book Review:

It is all too common for products, such as consumer appliances, information systems, mobile apps, and websites, to cause trouble and frustration. For example, products are often difficult or dull to use, make tasks less flexible or more tedious, shift attention away from important or gratifying activities, and simply fail to deliver expected benefits or experiences. By identifying such trouble and frustration in the lab prior to widespread use, usability tests have proven a valuable method for informing redesign efforts. A usability test consists of having test users exercise a product and think aloud about their experience using it, while an evaluator observes the users and listens in on their thoughts. On this basis, the evaluator identifies usability problems and assesses the user experience. This book describes how to conduct usability tests. After providing context about concepts and testing, the main chapters of the book cover the steps involved in preparing for a usability test, executing the test sessions, and analyzing the test data. Throughout the chapters, concrete guidance is balanced against more complex issues with an impact on the robustness, validity, completeness, impact, and cost of a usability test. The book concludes with an outlook to variations of usability testing and alternatives to it.