Knowledge, Information and the Business Process

This book focuses on information and knowledge management as it applies to the business process, and it questions some of the fundamental concepts and principles currently used to manage information in the area of business. Specifically, this book evaluates the contributions of human and systems capital to the process, and highlights the need to make conscious decisions about what role each will play in the knowledge management process.

In today's competitive and global business environments knowledge is recognized as one of the most important strategic assets for modern organizations. With improvements in IT-based systems for handling knowledge, KM is becoming an essential theme of research into business success as well as a subject of new business initiatives. Knowledge and Business Process Management provides a unique and timely compilation of a multi-disciplinary views related to knowledge and business process management.

The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market. This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage. Learn what Business Process is and how to get started Comprehensive historical process evolution In-depth look at the Process Anatomy, Semantics and Ontology Find out how to link Strategy to Operation with value driven BPM Uncover how to establish a way of Thinking, Working, Modelling and Implementation Explore comprehensive Frameworks, Methods and Approaches How to build BPM competencies and establish a Center of Excellence Discover how to apply Social BPM, Sustainable and Evidence based BPM Learn how Value & Performance Measurement and Management Learn how to roll-out and deploy process Explore how to enable Process Owners, Roles and Knowledge Workers Discover how to Process and Application Modelling Uncover Process Lifecycle, Maturity, Alignment and Continuous Improvement Practical continuous improvement with the way of Governance Future BPM trends that will affect business Explore the BPM Body of Knowledge

In today's competitive and global business environments knowledge is recognized as one of the most important strategic assets for modern organizations. With improvements in IT-based systems for handling knowledge, KM is becoming an essential theme of research into business success as well as a subject of new business initiatives. Knowledge and Business Process Management provides a unique and timely compilation of a multi-disciplinary views related to knowledge and business process management.

"This book introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy from distinctive core advantages found in key organizational elements"--Provided by publisher.

"This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing"--Provided by publisher.

This book describes modern dynamic business process management (dynamic BPM), which is considerably different from traditional BPM from 20, 10, or even 5 years ago. It demonstrates why traditional BPM is not sufficient in the knowledge economy (KE), while also highlighting the opportunities provided by dynamic BPM – the form of management that practitioners and academics deal with on a daily basis. This involves mastering and implementing e.g. case management, process mining, and RPA, and integrating them with knowledge management. But more importantly, dynamic BPM makes full use of the dynamism of knowledge workers: the people who actually create innovative products and services tailored to the specific needs of clients. The book was primarily written for those managers who see advantageous opportunities amidst the ongoing changes. Accordingly, it focuses more on innovations emerging from practice than on theoretical, academic reflection. In addition to helping organizations operating in the KE to prepare for and implement process management, the book is intended as a source of inspiration for process management researchers and iBPMS system vendors.

Innovations Through Information Technology aims to provide a collection of unique perspectives on the issues surrounding the management of information technology in organizations around the world and the ways in which these issues are addressed. This valuable book is a compilation of features including the latest research in the area of IT utilization and management, in addition to being a valuable source in support of teaching and research agendas.

Technological advancements have become an integral part of life, impacting the way we work, communicate, make decisions, learn, and play. As technology continually progresses, humans are being outpaced by its capabilities, and it is important for businesses, organizations, and individuals to understand how to optimize data and to implement new methods for more efficient knowledge discovery and information management and retrieval. Innovative Applications of Knowledge Discovery and Information Resources Management offers in-depth coverage on the pervasiveness of technological change with a collection of material on topics such as the impact of permeable work-life boundaries, burnout and turnover, big data usage, and computer-based learning. It proves a worthy source for academicians, practitioners, IT leaders, IT professionals, and advanced-level students interested in examining the ways in which technology is changing the world.

This book contains the proceedings of two well established scienti?c events held in connection with the CAiSE conferences relating to the areas of enterprise, business-processes, and information systems modeling: – The 11th International Workshop on Business Process Modeling, Devel- ment and Support (BPMDS 2010); – The 15th International Conference on Exploring Modeling Methods for S- tems Analysis and Design (EMMSAD 2010). The two events are introduced brie?y below. BPMDS 2010 BPMDS 2010wasthe 11th in a seriesof workshopsthat havesuccessfully served as a forum for raising and discussing new ideas in the area of business process development and support. The BPMDS series has produced 10 workshops from 1998 to 2009. Eight of these workshops, including the last seven (BPMDS 2003–BPMDS 2009) were held in conjunction with CAiSE conferences. The BPMDS workshops focus on topics relating to IT support for business processes, which addresses key issues that are relevant to the continuous development of information systems theory. The continued interest in these topics within the industrial and academic IS communities is re?ected by the success of the last BPMDS workshops and the emergence of new conferences devoted to this theme. Previous BPMDS workshops focused on the di?erent phases in the business processlife-cycleaswellasthedriversthatmotivateandinitiatebusinessprocess design and evolution.

Innovation, agility, and coordination are paramount in the support of value in the global knowledge economy. Therefore, the long-term success of a company is increasingly dependent on its underlying resilience and agility. Knowledge Reuse and Agile Processes: Catalysts for Innovation addresses flexibility of both business and information systems through component technology at the nexus of three seemingly unrelated disciplines: service-oriented architecture, knowledge management, and business process management. Providing practitioners and academians with timely, compelling research on agile, adaptive processes and information systems, this Premier Reference Source will enhance the collection of every reference library.

"In the last decades, information modelling and knowledge bases have become hot topics not only in academic communities related to information systems and computer science, but also in business areas where information technology is applied. This book aims to exchange scientific results and experiences achieved in computer science and other related disciplines using innovative methods and progressive approaches. A platform has been established drawing together researches as well as practitioners dealing with information modelling and knowledge bases. The main topics of this publication target the variety of themes in the domain of information modelling, conceptual analysis, design and specification of information systems, ontologies, software engineering, knowledge and process management, data and knowledge bases. The editors also aim at applying new progressive theories. To this end, much attention is also being paid to theoretical disciplines including cognitive science, artificial intelligence, logic, linguistics and analytical philosophy. The selected papers cover many areas of information modelling, namely theory of concepts, database semantics, knowledge representation, software engineering, WWW information management, context-based information retrieval, ontological technology, image databases, temporal and spatial databases, document data management, process management, and many others."

This book contains the refereed proceedings of the 5th Annual Global Innovation and Knowledge Academy, GIKA 2015, held in Valencia, Spain, in July 2015. The theme of the conference was “New Knowledge Impacts on Designing Implementable Innovative Realities.” The GIKA conference offers a unique opportunity for researchers, professionals, and students to present and exchange ideas concerning management, information systems, and business economics and see its implications in the real world. The 13 contributions accepted for GIKA 2015 were selected from 102 submissions and include research that contributes to the creation of a solid evidence base concerning new information and communication technologies for knowledge management, measuring the impact and diffusion of new technologies within organizations, and highlighting the role of new technologies and tools in the relationships between knowledge management and organizational innovation.

Provides ideas on how intellectual capital through emerging technologies can support business performance. Covers topics such as competitive strategy, human resource management, and organizational learning.

This is a collection of papers presented in the 11th European Japanese Conference on Information Modelling and Knowledge Bases held in Maribor, Slovenia. This annually organized conference brings together the leading researchers from Europe and Japan to introduce the latest results of their research.

How does the Internet affect authoritarian regimes? This dissertation is a large-n study on comparative democratization, arguing that while the Internet has made mass mobilization easier than ever, its spread has also counter-intuitively allowed savvy authoritarian regimes to become more stable than ever. I introduce the theoretical concepts of population and regime technical literacy, which reflect the capacity of the population and regime to utilize the Internet and new communication technologies. For the population, higher technical literacy means a demonstrable decrease in transaction costs and thus a greater incidence of collective action. However, higher regime technical literacy gives authoritarians the capacity to monitor their populations and to solve the so-called dictator's information problem' and thus keep their populations more satisfied without needing to liberalize. I introduce an original theory of communications technology and politics building upon the fields of political science and literacy studies. I have formalized the theory with a formal model that extends Acemoglu & Robinson's redistributive model from Economic Origins of Dictatorship and Democracy. I have compiled a new and original data set of measures of technical literacy across all states since the year 2000, and used a Bayesian MCMC approach to construct latent measures of population and regime technical literacy for all country-years. The empirical testing of my theories with this substantial large-n cross-country approach has yielded strong evidence of both the negative relationship between technical literacy and revolution, and the mechanism of partial reform that allows capable dictators to placate the population.

"The proportion of value added of knowledge in companies has increased since the last years and in this context the meaning of knowledge flows within business processes has become more important. Numerous developed approaches aim at modeling knowledge intensive business processes in order to enable the analysis, evaluation and deduction of potentials for optimization of knowledge flows within these processes. This book presents the Knowledge Modeling and Description Language (KMDLʼ) as a modeling approach from a scientific-theoretical point of view as well as its practical applicability. Practitioners get a deeper comprehension of knowledge intensive business processes and a practical application orientation for the use of KMDLʼ within the company. Scientists and students get a summary about actual research efforts on knowledge intensive business processes, associated methods and cases of application."--Back cover.

"This book presents a wide range of issues and challenges related to business process reengineering technologies and systems through the use of case studies"--Provided by publisher.

Systems Analysis & Design Fundamentals: A Business Process Redesign Approach uniquely integrates traditional and modern systems analysis with design methods and techniques. By using a business process redesign approach, author Ned Kock enables readers to understand, in a very applied and practical way, how information technologies can be used to significantly improve organizational quality and productivity.

This textbook provides organisational leadership with an understanding of business process management and its benefits to an organisation. It provides a practical framework, complete with a set of tools and techniques, to successfully implement business process management projects.