Difficult Conversations

Difficult Conversations
Author: Douglas Stone,Bruce Patton,Sheila Heen
Publsiher: Penguin
Total Pages: 352
Release: 2010-11-02
ISBN 10: 1101496762
ISBN 13: 9781101496763
Language: EN, FR, DE, ES & NL

Difficult Conversations Book Review:

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Difficult Conversations

Difficult Conversations
Author: Douglas Stone,Bruce Patton,Sheila Heen
Publsiher: Penguin Group USA
Total Pages: 250
Release: 2000
ISBN 10: 9780140288520
ISBN 13: 014028852X
Language: EN, FR, DE, ES & NL

Difficult Conversations Book Review:

Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process.

Difficult Conversations

Difficult Conversations
Author: Douglas Stone,Bruce Patton,Sheila Heen
Publsiher: Gardners Books
Total Pages: 250
Release: 2000
ISBN 10: 9780140277821
ISBN 13: 014027782X
Language: EN, FR, DE, ES & NL

Difficult Conversations Book Review:

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.

Difficult Conversations

Difficult Conversations
Author: Douglas Stone,Bruce Patton,Sheila Heen
Publsiher: Unknown
Total Pages: 250
Release: 1999
ISBN 10: 9780718143619
ISBN 13: 0718143612
Language: EN, FR, DE, ES & NL

Difficult Conversations Book Review:

Difficult Conversations

Difficult Conversations
Author: Douglas F. Stone,Douglas Stone,Bruce Patton,Sheila Heen
Publsiher: Penguin
Total Pages: 250
Release: 2000
ISBN 10: 9780140288520
ISBN 13: 014028852X
Language: EN, FR, DE, ES & NL

Difficult Conversations Book Review:

Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process.

Effective Difficult Conversations

Effective Difficult Conversations
Author: Catherine Soehner,Ann Darling
Publsiher: American Library Association
Total Pages: 128
Release: 2016-11-11
ISBN 10: 0838915272
ISBN 13: 9780838915271
Language: EN, FR, DE, ES & NL

Effective Difficult Conversations Book Review:

In an information landscape where change is the status quo, difficult conversations come with the territory. Being a library leader means knowing how to confidently steer these conversations so that they lead to productive results instead of hurt feelings, resentment, or worse. Employees in a library will also encounter conflict, especially during times of change. Using a step-by-step process, this book walks readers through learning the skills to have effective difficult conversations that hold themselves and others accountable. Practice activities throughout the book will help readers feel prepared beforehand. After reading this book, library directors, managers, administrators, and team leaders will feel empowered to proactively identify situations that require an intervention in order to avoid unnecessary complications or confrontations down the line;prepare for and initiate a difficult conversation, balancing a clear message with compassion to successfully manage change or handle personnel issues;diffuse volatile emotions by maintaining a calm, measured approach; andfollow up a difficult conversation in writing, keeping the lines of communication open to ensure a way forward.Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace.

21 Difficult Conversations

21 Difficult Conversations
Author: Dr Latha Vijaybaskar
Publsiher: Independently Published
Total Pages: 184
Release: 2019-01-15
ISBN 10: 9781794149403
ISBN 13: 1794149406
Language: EN, FR, DE, ES & NL

21 Difficult Conversations Book Review:

What conversations do you find difficult? The answer might be different for each of us, but let's face it. We've all experienced difficult conversations. And what is a difficult conversation? If the conversation is emotional, high stakes, or challenging for at least one of the people involved, then it is difficult. Some are planned, and we dread the path, while some are spontaneous and catch us by surprise. You might be the initiator of a difficult conversation or the receiver. In her book, Dr. Latha Vijaybaskar helps you navigate 21 such difficult conversations. From saying a no, giving feedback, delivering bad news, turning debates to dialogues, to going back to an old, hurtful incidents and dealing with irrational and sometimes insensitive talk, this book is filled with life affirming primers. The most exciting part of the book is the "'exactly what to say'" section, weaving together the conceptual and the anecdotal with the practical and commonsensical. You'll learn to: 1. Live fully and not skirt around the perimeter of relationships. 2. Talk your differences and not avoid relationships because of a few small errors. 3. Say no and not feel bad, say sorry and smile, speak from the heart and be respected. 4. Connect with customers, colleagues, and friends at a far deeper level. Let's change the conversation!

How to Have That Difficult Conversation

How to Have That Difficult Conversation
Author: Henry Cloud,John Townsend
Publsiher: Zondervan
Total Pages: 320
Release: 2015-08-04
ISBN 10: 0310343801
ISBN 13: 9780310343806
Language: EN, FR, DE, ES & NL

How to Have That Difficult Conversation Book Review:

Full of practical tips and how-tos, this book will help you make your relationships better, deepen your intimacy with people you care for, and cultivate more love, understanding, and respect between you and others. Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their award-winning and bestselling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships in order to: Show how healthy confrontation can improve relationships Present the essentials of a good boundary-setting conversation Provide tips on preparing for the conversation Show how to tell people what you want, stop bad behavior, and deal with counterattack Give actual examples of conversations to have with your spouse, your date, your kids, your coworker, your parents, and more! This book is a practical handbook on positive confrontation that will help you finally have that difficult conversation you've been avoiding. Includes a discussion guide.

Having Hard Conversations

Having Hard Conversations
Author: Jennifer Abrams
Publsiher: Corwin Press
Total Pages: 152
Release: 2009-01-08
ISBN 10: 1452295662
ISBN 13: 9781452295664
Language: EN, FR, DE, ES & NL

Having Hard Conversations Book Review:

Speak with clarity, confidence, and courage! Many educators struggle with discussing difficult issues with colleagues. This insightful book helps readers effectively lead challenging conversations with supervisees, peers, and supervisors. Emphasizing initiative and preparation as keys to a successful conversation, the author’s step-by-step approach provides: Thought-provoking questions and first-person accounts that help build communications skills Advice on overcoming personal hesitation about expressing concerns Guidance on goal setting and choosing the best “what-where-and-when” for a productive discussion Sample scripts and other interactive tools to help educators prepare for the conversation and achieve positive outcomes

Difficult Conversations in Medicine

Difficult Conversations in Medicine
Author: Elisabeth Macdonald
Publsiher: Oxford University Press, USA
Total Pages: 231
Release: 2004
ISBN 10: 9780198527749
ISBN 13: 0198527748
Language: EN, FR, DE, ES & NL

Difficult Conversations in Medicine Book Review:

This text covers ethical and legal issues, planning difficult conversations, the patient's and doctor's perspectives, issues surrounding special groups such as children and the elderly, and conversations with patients from different cultural backgrounds.

Difficult Conversations

Difficult Conversations
Author: Anne Dickson
Publsiher: Unknown
Total Pages: 239
Release: 2004
ISBN 10: 9780749924980
ISBN 13: 0749924985
Language: EN, FR, DE, ES & NL

Difficult Conversations Book Review:

This book gives practical advice for building your assertiveness skills and communicating directly with others. Sample scenarios covering difficult conversations with your partner, friends and family, bosses and colleagues and shows you the right way to get your message across.

Difficult Conversations

Difficult Conversations
Author: Kern Beare
Publsiher: Unknown
Total Pages: 160
Release: 2019-11-05
ISBN 10: 9781734045802
ISBN 13: 1734045809
Language: EN, FR, DE, ES & NL

Difficult Conversations Book Review:

"OFFERS TOOLS AND INSPIRATION TO HEAL OUR NATIONAL DIVIDE." DAVID BORNSTEIN, NEW YORK TIMES COLUMNIST. Based on a successful workshop that has engaged diverse audiences around the country, Difficult Conversations: The Art and Science of Working Together explores a powerful set of research-based principles and strategies that will allow you to engage in meaningful dialogue with anyone. Unleash your natural capacity for compassion, collaboration, and creativity, and help create a nation-and a world-that works for all of us.

Difficult Conversations HBR 20 Minute Manager Series

Difficult Conversations  HBR 20 Minute Manager Series
Author: Harvard Business Review
Publsiher: Harvard Business Review Press
Total Pages: 128
Release: 2016-01-26
ISBN 10: 1633690792
ISBN 13: 9781633690790
Language: EN, FR, DE, ES & NL

Difficult Conversations HBR 20 Minute Manager Series Book Review:

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

Successful Difficult Conversations in School

Successful Difficult Conversations in School
Author: Sonia Gill
Publsiher: John Catt Educational
Total Pages: 178
Release: 2019-09-03
ISBN 10: 9781911382522
ISBN 13: 1911382527
Language: EN, FR, DE, ES & NL

Successful Difficult Conversations in School Book Review:

Holding difficult conversations well is the key to successful leadership in schools - this book is for both experienced and new leaders.

How to Have That Difficult Conversation You ve Been Avoiding

How to Have That Difficult Conversation You ve Been Avoiding
Author: Henry Cloud,John Townsend
Publsiher: Zondervan
Total Pages: 320
Release: 2009-05-18
ISBN 10: 0310319641
ISBN 13: 9780310319641
Language: EN, FR, DE, ES & NL

How to Have That Difficult Conversation You ve Been Avoiding Book Review:

A practical handbook on positive confrontation, now available in softcover with a discussion guide.Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don’t know how to have difficult conversations, and see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their bestselling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships in order to:• Show how healthy confrontation can improve relationships• Present the essentials of a good boundary-setting conversation• Provide tips on preparing for the conversation• Show how to tell people what you want, stop bad behavior, and deal with counterattack• Give actual examples of conversations to have with your spouse, your date, your kids, your coworker, your parents, and more!

Crucial Conversations Tools for Talking When Stakes Are High Second Edition

Crucial Conversations Tools for Talking When Stakes Are High  Second Edition
Author: Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
Publsiher: McGraw Hill Professional
Total Pages: 288
Release: 2011-09-16
ISBN 10: 0071772200
ISBN 13: 9780071772204
Language: EN, FR, DE, ES & NL

Crucial Conversations Tools for Talking When Stakes Are High Second Edition Book Review:

The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Difficult Conversations Just for Women

Difficult Conversations Just for Women
Author: Sofia Santiago Mba,Susan Harrison
Publsiher: Createspace Independent Publishing Platform
Total Pages: 212
Release: 2016-06-21
ISBN 10: 9781533546982
ISBN 13: 1533546983
Language: EN, FR, DE, ES & NL

Difficult Conversations Just for Women Book Review:

Every woman intuitively knows that the strategies recommended for men won't work for women. Men will be called leaders and women who do the same things will be called "bossy." If she says "I feel" she may be considered hormonal. People respond negatively to assertive women, whereas assertive men are admired. And when women speak out to defend their turf they're seen as "control freaks," while men, acting the same way, are seen as highly committed. Those and many more are the reasons why women avoid confrontation at all costs, make fewer requests for themselves than men, and end up not getting what they want or deserve. This book explains why traditional strategies designed with men in mind need to be adapted, and most importantly, how. This book, written by a women-only team just for women is based on ground-breaking research. Presented in a lively and entertaining style, it gives women the tools they need to handle difficult conversations and more. Did you know that compared to men women tend to self-criticize more, apologize more, and get interrupted more? Did you know that a woman's ethnicity influences the way she communicates and even the way she is perceived? Did you know that gender, personality, and cultural differences call for different strategies when it comes to dealing with difficult conversations? Sofia Santiago and Dr. Susan Harrison understand these and want to help women to conquer the hurdles that are unique to women, in the workplace and at home. When it comes to difficult conversations, women struggle to find the right balance between aggressive (a "witch") and passive (a doormat). Women want to be perceived as competent and to be liked, but sometimes the sweet point in the middle is hard to find. That's why women needed a book like this, but it wasn't available until now. Dealing with Difficult Conversations Just for Women shares cutting-edge studies and illustrative stories. Whether they make you smile or make you frown, they will certainly make you think. Learn specific techniques and wording to feel confident and assertive before, during, and after confronting a face-to-face difficult conversation.

Difficult Conversations by Douglas Stone Bruce Patton and Sheila Heen Summary

Difficult Conversations by Douglas Stone  Bruce Patton  and Sheila Heen  Summary
Author: QuickRead,Lea Schullery
Publsiher: QuickRead.com
Total Pages: 329
Release: 2021
ISBN 10:
ISBN 13:
Language: EN, FR, DE, ES & NL

Difficult Conversations by Douglas Stone Bruce Patton and Sheila Heen Summary Book Review:

Do you want more free book summaries like this? Download our app for free at https://www.QuickRead.com/App and get access to hundreds of free book and audiobook summaries. Learn how to approach difficult conversations and discuss what matters most. Difficult conversations are a part of everyday life. Each day we either attempt or avoid such conversations, whether it’s confronting an underperforming employee or simply disagreeing with a spouse. Unfortunately, these tough conversations are inevitable so perhaps it’s time to learn how to have one productively. Thankfully, authors Douglas Stone, Bruce Patton, and Sheila Heen have put together tips and tricks to help you become better at communicating. As you read, you’ll learn about the common mistakes people make when having difficult conversations as well as how to arm yourself with the tools you need to prevent them. In the end, you’ll learn how to communicate effectively and have difficult conversations without hurting anyone in the process. Keep reading to learn how every discussion has Three Conversations and how you can approach and improve each one for more meaningful, purposeful conversations.

How to Have That Difficult Conversation You ve Been Avoiding

How to Have That Difficult Conversation You ve Been Avoiding
Author: Henry Cloud,John Townsend
Publsiher: Zondervan
Total Pages: 320
Release: 2009-05-18
ISBN 10: 0310319641
ISBN 13: 9780310319641
Language: EN, FR, DE, ES & NL

How to Have That Difficult Conversation You ve Been Avoiding Book Review:

A practical handbook on positive confrontation, now available in softcover with a discussion guide.Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don’t know how to have difficult conversations, and see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their bestselling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships in order to:• Show how healthy confrontation can improve relationships• Present the essentials of a good boundary-setting conversation• Provide tips on preparing for the conversation• Show how to tell people what you want, stop bad behavior, and deal with counterattack• Give actual examples of conversations to have with your spouse, your date, your kids, your coworker, your parents, and more!

The Principal as Leader of Challenging Conversations

The Principal as Leader of Challenging Conversations
Author: Ontario Principals' Council
Publsiher: Corwin Press
Total Pages: 141
Release: 2011-02-07
ISBN 10: 1412981158
ISBN 13: 9781412981156
Language: EN, FR, DE, ES & NL

The Principal as Leader of Challenging Conversations Book Review:

Steer high-stakes conversations with staff and students toward win-win outcomes with this handy pocket guide to effective communication. Includes scripts, case studies, and checklists.