Crisis Management at the Speed of the Internet

Crisis Management at the Speed of the Internet
Author: Bob Hayes,Kathleen Kotwica
Publsiher: Elsevier
Total Pages: 36
Release: 2013-03-25
ISBN 10: 0124115918
ISBN 13: 9780124115910
Language: EN, FR, DE, ES & NL

Crisis Management at the Speed of the Internet Book Review:

Crisis Management at the Speed of the Internet provides security executives and practitioners with an overview of the potentially harmful impact of social media communication on corporate reputation. Within minutes, the online consumer community can propel a company into an image crisis, brand damage, and a financial disaster—even if the viral information isn’t factual. It is critical that an organization respond quickly and decisively to crises in online media. The report explores examples of companies that have experienced this kind of impact, and describes practical, strategic methods for mitigating and resolving a crisis, including cross-functional team readiness and internal communications training. It is a valuable resource for any security professional working to create or improve an existing corporate crisis management policy. Crisis Management at the Speed of the Internet is a part of Elsevier’s Security Executive Council Risk Management Portfolio, a collection of real world solutions and "how-to" guidelines that equip executives, practitioners, and educators with proven information for successful security and risk management programs. Provides security executives and practitioners with an overview of the potentially harmful impact of social media communication on corporate reputation Cites examples of companies that have experienced this kind of threat and describes the successes or failures of their responses Describes practical, strategic methods for mitigating and resolving a crisis

Encyclopedia of Crisis Management

Encyclopedia of Crisis Management
Author: K. Bradley Penuel,Matt Statler,Ryan Hagen
Publsiher: SAGE
Total Pages: 1176
Release: 2013-03-01
ISBN 10: 1452226121
ISBN 13: 9781452226125
Language: EN, FR, DE, ES & NL

Encyclopedia of Crisis Management Book Review:

Crisis is varied and unavoidable. We see crisis every day within organizations, governments, businesses and the economy. A true crisis differs from a 'routine' emergency, such as a water pipe bursting in the kitchen. Per one definition, "it is associated with urgent, high-stakes challenges in which the outcomes can vary widely (and are very negative at one end of the spectrum) and will depend on the actions taken by those involved". Successfully engaging, dealing with, and working through a crisis requires an understanding of options and tools for individual and joint decision making. The Encyclopedia of Crisis Management comprehensively overviews concepts and techniques for effectively assessing, analyzing, managing, and resolving crises, whether they be organizational, business, community, or political. From general theories and concepts exploring the meaning and causes of crisis to practical strategies and techniques relevant to crises of specific types, crisis management is thoroughly explored.

Crisis Management in the Age of Social Media

Crisis Management in the Age of Social Media
Author: Louis Capozzi
Publsiher: Business Expert Press
Total Pages: 156
Release: 2013-07-02
ISBN 10: 160649581X
ISBN 13: 9781606495810
Language: EN, FR, DE, ES & NL

Crisis Management in the Age of Social Media Book Review:

Social media has fundamentally changed the contract between institutions and the public. Today, people expect a conversation, not a one-way diatribe. That, combined with the speed of the Internet, changes the game for many companies in anticipating, managing, and ultimately avoiding an “instant crisis”—an instant crisis example is when Verizon added a $2 charge for all their customers; one hour later 100,000 signatures appeared on a Twitter petition, and soon Verizon was in the middle of a huge public relations crisis. Inside this book, you’ll learn just how to manage this type of situation and meet the challenges of social media. Each chapter includes a description of a crisis, the timeliness of a good response, the effectiveness of this response, and an assessment of what works and what doesn’t. Some examples of social media crises include Apple Computer, Netflix, JetBlue, Bank of America, Fed Ex, and public figures such as Anthony Weiner, Ashton Kutcher, and Jon Bon Jovi.

Technology and Emergency Management

Technology and Emergency Management
Author: John C. Pine
Publsiher: John Wiley & Sons
Total Pages: 288
Release: 2017-08-18
ISBN 10: 1119235529
ISBN 13: 9781119235521
Language: EN, FR, DE, ES & NL

Technology and Emergency Management Book Review:

The first book devoted to a critically important aspect of disaster planning, management, and mitigation Technology and Emergency Management, Second Edition describes best practices for technology use in emergency planning, response, recovery, and mitigation. It also describes the key elements that must be in place for technology to enhance the emergency management process. The tools, resources, and strategies discussed have been applied by organizations worldwide tasked with planning for and managing every variety of natural and man-made hazard and disaster. Illustrative case studies based on their experiences appear throughout the book. This new addition of the critically acclaimed guide has been fully updated and expanded to reflect significant developments occurring in the field over the past decade. It features in-depth coverage of major advances in GIS technologies, including the development of mapping tools and high-resolution remote sensing imaging. Also covered is the increase in computer processing power and mobility and enhanced analytical capabilities for assessing the present conditions of natural systems and extrapolating from them to create accurate models of potential crisis conditions. This second edition also features a new section on cybersecurity and a new chapter on social media and disaster preparedness, response, and recovery has been added. Explores the role of technology in emergency planning, response, recovery, and mitigation efforts Explores applications of the Internet, telecommunications, and networks to emergency management, as well as geospatial technologies and their applications Reviews the elements of hazard models and the relative strengths and weaknesses of modeling programs Describes techniques for developing hazard prediction models using direct and remote sensing data Includes test questions for each chapter, and a solutions manual and PowerPoint slides are available on a companion website Technology and Emergency Management, Second Edition is a valuable working resource for practicing emergency managers and an excellent supplementary text for undergraduate and graduate students in emergency management and disaster management programs, urban and regional planning, and related fields.

Crisis Management Concepts Methodologies Tools and Applications

Crisis Management  Concepts  Methodologies  Tools  and Applications
Author: Management Association, Information Resources
Publsiher: IGI Global
Total Pages: 1862
Release: 2013-11-30
ISBN 10: 1466647086
ISBN 13: 9781466647084
Language: EN, FR, DE, ES & NL

Crisis Management Concepts Methodologies Tools and Applications Book Review:

"This book explores the latest empirical research and best real-world practices for preventing, weathering, and recovering from disasters such as earthquakes or tsunamis to nuclear disasters and cyber terrorism"--Provided by publisher.

Justice Equity and Emergency Management

Justice  Equity and Emergency Management
Author: Alessandra Jerolleman,William L. Waugh, Jr.
Publsiher: Emerald Group Publishing
Total Pages: 232
Release: 2022-01-26
ISBN 10: 1839823348
ISBN 13: 9781839823343
Language: EN, FR, DE, ES & NL

Justice Equity and Emergency Management Book Review:

Justice, Equity and Emergency Management applies a justice and equity lens across all phases of emergency management, focusing on key topics such as hazard mitigation, emerging technologies, long-term recovery, and others.

Crisis Management in the Food and Drinks Industry A Practical Approach

Crisis Management in the Food and Drinks Industry  A Practical Approach
Author: Colin Doeg
Publsiher: Springer Science & Business Media
Total Pages: 264
Release: 2006-06-18
ISBN 10: 0387289216
ISBN 13: 9780387289212
Language: EN, FR, DE, ES & NL

Crisis Management in the Food and Drinks Industry A Practical Approach Book Review:

Few titles could be timelier than the second edition of Crisis Management in the Food and Drinks Industry – A Practical Approach. The world is worrying about a human pandemic arising from the avian flu epidemic that is spreading from the Far East, the implications of which could be as great for the food industry as were the outbreaks of foot and mouth disease and BSE. This practical and greatly expanded edition by media and public relations veteran Colin Doeg focuses on the communications aspects of dealing with a crisis. It is global in its coverage of the subject, reviewing practices and requirements in countries ranging from the USA and the UK to Australia and New Zealand. Doeg offers advice ranging from preparing for the unthinkable to the dramatic expansion of the Internet, avoiding being caught off-guard by a situation, the ramifications of product tampering and managing an actual crisis. Advice is also offered on dealing with extremist organizations and terrorist threats as well as bioterrorism – "a clear and present danger" – and a number of problems facing the food industry, including the practice of selling meat unfit for human consumption and the threat posed by the increasing toxicity of fish due to the rising pollution of the world’s oceans. In a special late chapter – written only three months before publication – the author looks ahead to events which he believes will shape the world of crisis management in the future, including the empowering influence of the Internet during the 2004 Asian Tsunami, the discovery of the illegal dye Sudan 1 (Red) in millions of food products and the fears of a pandemic arising from the spreading outbreak of avian flu. Examples of typical documents like a crisis plan for a business, a crisis checklist, a press release announcing a product recall, an announcement to employees and a checklist for anyone dealing with a threatening phone call are provided. Also included is a list of sources of information and assistance in the event of a product crisis. Crisis Management in the Food and Drinks Industry is the only title dealing specifically with this crucial subject in relation to the food industry. As such, it is relevant not only to those in the food industry, but also to marketing and senior management in general in the fields of agriculture, public health and law enforcement.

Communication Yearbooks Vols 6 33 Set

Communication Yearbooks Vols 6 33 Set
Author: Various
Publsiher: Routledge
Total Pages: 17176
Release: 2021-11-05
ISBN 10: 1136630538
ISBN 13: 9781136630538
Language: EN, FR, DE, ES & NL

Communication Yearbooks Vols 6 33 Set Book Review:

The Communication Yearbook annuals originally published between 1977 and 2009 publish diverse, state-of-the-discipline literature reviews that advance knowledge and understanding of communication systems, processes, and impacts across the discipline. Topics dealt with include Communication as Process, Research Methodology in Communication, Communication Effects, Taxonomy of Communication and European Communication Theory, Information Systems Division, Mass Communication Research, Mapping the Domain of Intercultural Communication, Public Relations, Feminist Scholarship, Communication Law and Policy, Visual Communication, Communication and Cross-Sex Friendships Across the Life Cycle, Television Programming and Sex Stereotyping, InterCultural Communication Training, Leadership and Relationships, Media Performance Assessment, Cognitive Approaches to Communication.

Communication Yearbook 21

Communication Yearbook 21
Author: Michael Roloff
Publsiher: Routledge
Total Pages: 536
Release: 2012-03-22
ISBN 10: 1135152721
ISBN 13: 9781135152727
Language: EN, FR, DE, ES & NL

Communication Yearbook 21 Book Review:

Communication Yearbook 21 reflects the rich diversity of the field of communication, both in terms of content areas and methods. The topics of the eleven reviews range from interpersonal influence to media practices and effects. The authors address issues such as organizational democracy and change, intercultural negotiation, journalism and broadcasting practices, the management off crisis and the relationship between media and the presidency. The volume was originally published in 1998. In addressing these issues, narratives, historical accounts and meta-analytic techniques are employed.

International Handbook of Organizational Crisis Management

International Handbook of Organizational Crisis Management
Author: Christine M. Pearson,Christophe Roux-Dufort,Judith A. Clair
Publsiher: SAGE
Total Pages: 354
Release: 2007-06-21
ISBN 10: 0761988513
ISBN 13: 9780761988519
Language: EN, FR, DE, ES & NL

International Handbook of Organizational Crisis Management Book Review:

Best-managed crises can bring positive recognition and enhance an organization’s value; worst-managed crises can snuff its viability. Numerous books have been written on the topic, but many lack rigor: prescriptions are untested and quick fixes are based on elevating the readers’ fears. The International Handbook of Organizational Crisis Management reflects the latest understanding of this field from prominent scholars and practitioners around the globe. Pushing the boundaries of crisis management research and practice, this book offers new frameworks and findings that capture insights and guidance for researchers and executives. Today’s crises require no less. Novel and poorly understood technologies, globalization, changing political climates, and a shifting social landscape are just a few of the forces currently changing the ways in which organizations experience crises. The International Handbook of Organizational Crisis Management is a grounded cross-section of informed perspectives, a leading edge overview of the field of crisis management that will be useful to researchers and thoughtful practitioners.

A Handbook of Corporate Communication and Public Relations

A Handbook of Corporate Communication and Public Relations
Author: Sandra Oliver
Publsiher: Routledge
Total Pages: 480
Release: 2004-08-02
ISBN 10: 1134314485
ISBN 13: 9781134314485
Language: EN, FR, DE, ES & NL

A Handbook of Corporate Communication and Public Relations Book Review:

A bold addition to existing literature, this book provides an excellent overview of corporate communication. Taking an interdisciplinary approach, it offers readers the in-depth analysis required to truly understand corporate communication, corporate strategy and corporate affairs as well as the relevant public relations issues. With a refreshing new approach to this topic, the authors challenge reductionist views of corporate communication, providing persuasive evidence for the idea that without an organizational communication strategy, there is no corporate strategy. Written by an impressive list of international authorities, the text is well illustrated with contemporary case studies, drawing out the most pertinent best-practice outcomes of theoretically based applications. Its four sections cover: national communication international communication image, identity and reputation management the future for corporate communication theory and practice. This is an essential one-stop reference for all academics, practitioners and students seeking to understand corporate communication and public relations.

Crisis Management in the Tourism Industry

Crisis Management in the Tourism Industry
Author: Peter Hosie,Christof Pforr
Publsiher: Routledge
Total Pages: 268
Release: 2016-12-05
ISBN 10: 1351947389
ISBN 13: 9781351947381
Language: EN, FR, DE, ES & NL

Crisis Management in the Tourism Industry Book Review:

An important challenge facing tourism is the anticipation of the threat of crises precipitated by natural and people-made catastrophes, and being adequately prepared for them. Despite an increase in research on this issue there is still a considerable lack of clarity on the impacts of crises on the tourism industry. Illustrated by a range of international case studies, this book provides a systematic and conceptual approach to questions such as how tourism businesses prepare for and react to crisis, which measures are taken and what impact they have, and which strategies can be employed to overcome them. By discussing, analyzing and synthesizing the literature on crisis management, the authors question how business can become more proactive in preparing and dealing with crises in the tourism industry.

Emergency and Disaster Management Concepts Methodologies Tools and Applications

Emergency and Disaster Management  Concepts  Methodologies  Tools  and Applications
Author: Management Association, Information Resources
Publsiher: IGI Global
Total Pages: 1723
Release: 2018-07-06
ISBN 10: 152256196X
ISBN 13: 9781522561965
Language: EN, FR, DE, ES & NL

Emergency and Disaster Management Concepts Methodologies Tools and Applications Book Review:

In a world of earthquakes, tsunamis, and terrorist attacks, emergency response plans are crucial to solving problems, overcoming challenges, and restoring and improving communities that have been affected by these catastrophic events. Although the necessity for quick and efficient aid is understood, researchers and professionals continue to strive for the best practices and methodologies to properly handle such significant events. Emergency and Disaster Management: Concepts, Methodologies, Tools, and Applications is an innovative reference source for the latest research on the theoretical and practical components of initiating crisis management and emergency response. Highlighting a range of topics such as preparedness and assessment, aid and relief, and the integration of smart technologies, this multi-volume book is designed for emergency professionals, policy makers, practitioners, academicians, and researchers interested in all aspects of disaster, crisis, and emergency studies.

The Four Stages of Highly Effective Crisis Management

The Four Stages of Highly Effective Crisis Management
Author: Jane Jordan-Meier
Publsiher: CRC Press
Total Pages: 320
Release: 2016-04-19
ISBN 10: 9781439853740
ISBN 13: 1439853746
Language: EN, FR, DE, ES & NL

The Four Stages of Highly Effective Crisis Management Book Review:

From the Japanese tsunami and the Egyptian revolution to the Haitian earthquake and the Australian floods, social media has proven its power to unite, coalesce, support, champion, and save lives. Presenting cutting-edge media communication solutions, The Four Stages of Highly Effective Crisis Management explains how to choose the appropriate language and media outlet to properly convey your message during and after a crisis. Unveiling the secrets of how to manage the media in a crisis, the book examines how rapidly evolving social media and Web 2.0 technologies have changed the crisis management landscape. It illustrates the four distinct stages of media reporting during a crisis and details the information that must be provided. The author provides readers with a wealth of helpful tips and tools—including guidelines, checklists, and case studies that illustrate best practices in crisis media management. Divided into five sections, the book: Examines how the kingdom of news has changed and considers the new hybrid model that is emerging Identifies the four distinct stages in which both old and new media report a crisis Addresses the use of spokespeople according to the four stages, as well as when to use the chief executive officer Discusses media interviews, including how to handle news conferences, bloggers, and the importance of media training Considers the communication aspects of crisis management—including how to harness the power of Facebook, Twitter, YouTube, Digg, Wikipedia, Flickr, and social media releases The book’s resource-rich appendices include a checklist for briefing a spokesperson, sample media release, a step-by-step flowchart for creating a crisis communication plan, and social media policy guidelines. Complete with a detailed guide on what tools to use and when to use them, this book provides the techniques and understanding required to communicate effectively and avoid any potential bad press and embarrassment that could result from information mismanagement. Jane Jordan-Meier was interviewed about leadership in a crisis and the stages of a crisis in the wake of the Murdoch phone-hacking scandal. She also discusses crisis management planning in The Sydney Morning Herald and in Daily Ovation. She was interviewed in August 2011 by Globe and Mail. Discover more about the book, including a video of the author explaining how to turn media questions into gold and visit smallbusinessadvocate.com for a series of recent interviews. Jane Jordan-Meier appeared in a video interview with Crisis Manager Melissa Agnes on July 3, 2012.

Geographic Information and Cartography for Risk and Crisis Management

Geographic Information and Cartography for Risk and Crisis Management
Author: Milan Konecny,Sisi Zlatanova,Temenoujka L. Bandrova
Publsiher: Springer Science & Business Media
Total Pages: 429
Release: 2010-03-15
ISBN 10: 9783642034428
ISBN 13: 364203442X
Language: EN, FR, DE, ES & NL

Geographic Information and Cartography for Risk and Crisis Management Book Review:

Cartography and geographic information (GI) are remarkably appropriate for the requirements of early warning (EW) and crisis management (CM). The use of geospatial technology has increased tremendously in the last years. ICT has changed from just using maps created in advance, to new approaches, allowing individuals (decision-makers) to use cartography interactively, on the basis of individual user's requirements. The new generation of cartographic visualizations based on standardisation, formal modelling, use of sensors, semantics and ontology, allows for the better adaptation of information to the needs of the users. In order to design a new framework in pre-disaster and disaster management safety/security/privacy aspects of institutions and citizens need to be considered. All this can only be achieved by demonstrating new research achievements, sharing best practices (e.g. in the health area) and working towards the wider acceptance of geospatial technology in society, with the help of education and media. This book will outline research frontiers and applications of cartography and GI in EW and CM and document their roles and potentials in wider processes going on in information/knowledge-based societies.

Handbook of Emergency Management Concepts

Handbook of Emergency Management Concepts
Author: Michael L. Madigan
Publsiher: CRC Press
Total Pages: 359
Release: 2017-12-06
ISBN 10: 1351337483
ISBN 13: 9781351337489
Language: EN, FR, DE, ES & NL

Handbook of Emergency Management Concepts Book Review:

This book provides a step-by-step process that focuses on how to develop, practice, and maintain emergency plans that reflect what must be done before, during, and after a disaster, in order to protect people and property. The communities who preplan and mitigate prior to any incident will be better prepared for emergency scenarios. This book will assist those with the tools to address all phases of emergency management. It covers everything from the social and environmental processes that generate hazards, to vulnerability analysis, hazard mitigation, emergency response, and disaster recovery.

The Fight Against Terrorism and Crisis Management in the Western Balkans

The Fight Against Terrorism and Crisis Management in the Western Balkans
Author: I. Prezelj
Publsiher: IOS Press
Total Pages: 236
Release: 2008-02-06
ISBN 10: 160750300X
ISBN 13: 9781607503002
Language: EN, FR, DE, ES & NL

The Fight Against Terrorism and Crisis Management in the Western Balkans Book Review:

Terrorism is not the only threat that causes the emergence of crises. The so-called ‘crisification’ of our security environment also seems to be rising due to many other factors. Such an environment is generating many crises related to politico-military conflicts, natural disasters, infectious diseases, information disruptions, ethnic or religious violence and others. Many of these crises are completely or nearly completely unexpected and have a strong effect on the security of individual people, states and the international community. ‘Crisis’ has become the key word instead of ‘war’. The awareness of this is partially driven by the growing role of electronic media, bringing negative news and reports to nearly all homes, and partially by objective technical factors that allow the fast escalation of local crises to the international level. Globalization therefore has a strong subjective and objective impact on the understanding of security.

OECD Reviews of Risk Management Policies Norway 2006 Information Security

OECD Reviews of Risk Management Policies  Norway 2006 Information Security
Author: OECD
Publsiher: OECD Publishing
Total Pages: 132
Release: 2006-04-11
ISBN 10: 9264025510
ISBN 13: 9789264025516
Language: EN, FR, DE, ES & NL

OECD Reviews of Risk Management Policies Norway 2006 Information Security Book Review:

The first in a series of reviews of various countries' risk management policies, this review identifies areas of good practice in Norway's policies for information security, as well as areas where improvements could be made.

Handbook of Risk and Crisis Communication

Handbook of Risk and Crisis Communication
Author: Robert L. Heath,H. Dan O'Hair
Publsiher: Routledge
Total Pages: 696
Release: 2020-10-28
ISBN 10: 1000153088
ISBN 13: 9781000153088
Language: EN, FR, DE, ES & NL

Handbook of Risk and Crisis Communication Book Review:

The Handbook of Risk and Crisis Communication explores the scope and purpose of risk, and its counterpart, crisis, to facilitate the understanding of these issues from conceptual and strategic perspectives. Recognizing that risk is a central feature of our daily lives, found in relationships, organizations, governments, the environment, and a wide variety of interactions, contributors to this volume explore such questions as "What is likely to happen, to whom, and with what consequences?" "To what extent can science and vigilance prevent or mitigate negative outcomes?" and "What obligation do some segments of local, national, and global populations have to help other segments manage risks?", shedding light on the issues in the quest for definitive answers. The Handbook offers a broad approach to the study of risk and crisis as joint concerns. Chapters explore the reach of crisis and risk communication, define and examine key constructs, and parse the contexts of these vital areas. As a whole, the volume presents a comprehensive array of studies that highlight the standard principles and theories on both topics, serving as the largest effort to date focused on engaging risk communication discussions in a comprehensive manner. Now available in paperback, the Handbook of Risk and Crisis Communication can be readily used in graduate coursework and individual research programs. With perspectives from psychology, sociology, anthropology, political science, economics, and communication, the Handbook provides vital insights for all disciplines studying risk, and is required reading for scholars and researchers investigating risk and crisis in various contexts.

Professional Accounting Essays and Assignments

Professional Accounting Essays and Assignments
Author: Miracel Griff
Publsiher: Lulu Press, Inc
Total Pages: 135
Release: 2014-04-05
ISBN 10: 1312069317
ISBN 13: 9781312069312
Language: EN, FR, DE, ES & NL

Professional Accounting Essays and Assignments Book Review:

Professional Accounting Essays and Assignments - Second Edition. Give yourself the edge with 1000++ Professional Accounting Essays and Assignments Are you studying Accounting ? Struggling with a Professional Accounting Essays and Assignments? You've come to the right place. We've included Professional Accounting Essays and Assignments on this book to help. What you really need, however, is an original, fresh answer to your Professional Accounting Essay and Assignment questions, written just for you. That's exactly what we provide - and your answer is written by a certified professional. We have writers who have undergraduate and masters qualifications in Business Law , and who are experts in your subject. Many work in the Business Law sector and so have both the practical experience and also theorical knowledge, the work they produce is as you would expect to the highest standards. The essays provided on this application are special for you.