CMDB Systems

CMDB Systems
Author: Dennis Drogseth,Rick Sturm,Dan Twing
Publsiher: Morgan Kaufmann
Total Pages: 402
Release: 2015-03-22
ISBN 10: 0128013737
ISBN 13: 9780128013731
Language: EN, FR, DE, ES & NL

CMDB Systems Book Review:

CMDB Systems: Making Change Work in the Age of Cloud and Agile shows you how an integrated database across all areas of an organization’s information system can help make organizations more efficient reduce challenges during change management and reduce total cost of ownership (TCO). In addition, this valuable reference provides guidelines that will enable you to avoid the pitfalls that cause CMDB projects to fail and actually shorten the time required to achieve an implementation of a CMDB. Drawing upon extensive experience and using illustrative real world examples, Rick Sturm, Dennis Drogseth and Dan Twing discuss: Unique insights from extensive industry exposure, research and consulting on the evolution of CMDB/CMS technology and ongoing dialog with the vendor community in terms of current and future CMDB/CMS design and plans Proven and structured best practices for CMDB deployments Clear and documented insights into the impacts of cloud computing and other advances on CMDB/CMS futures Discover unique insights from industry experts who consult on the evolution of CMDB/CMS technology and will show you the steps needed to successfully plan, design and implement CMDB Covers related use-cases from retail, manufacturing and financial verticals from real-world CMDB deployments Provides structured best practices for CMDB deployments Discusses how CMDB adoption can lower total cost of ownership, increase efficiency and optimize the IT enterprise

Cmdb Systems

Cmdb Systems
Author: Rick A. Sturm,Dennis Drogseth,Dan Twing
Publsiher: Morgan Kaufmann Publishers
Total Pages: 402
Release: 2015-03-20
ISBN 10: 9780128012659
ISBN 13: 012801265X
Language: EN, FR, DE, ES & NL

Cmdb Systems Book Review:

CMDB Systems: Making Change Work in the Age of Cloud and Agile shows you how an integrated database across all areas of an organization's information system can help make organizations more efficient reduce challenges during change management and reduce total cost of ownership (TCO). In addition, this valuable reference provides guidelines that will enable you to avoid the pitfalls that cause CMDB projects to fail and actually shorten the time required to achieve an implementation of a CMDB. Drawing upon extensive experience and using illustrative real world examples, Rick Sturm, Dennis Drogseth and Dan Twing discuss: Unique insights from extensive industry exposure, research and consulting on the evolution of CMDB/CMS technology and ongoing dialog with the vendor community in terms of current and future CMDB/CMS design and plans Proven and structured best practices for CMDB deployments Clear and documented insights into the impacts of cloud computing and other advances on CMDB/CMS futures Discover unique insights from industry experts who consult on the evolution of CMDB/CMS technology and will show you the steps needed to successfully plan, design and implement CMDB Covers related use-cases from retail, manufacturing and financial verticals from real-world CMDB deployments Provides structured best practices for CMDB deployments Discusses how CMDB adoption can lower total cost of ownership, increase efficiency and optimize the IT enterprise

IT Service Management Global Best Practices

IT Service Management   Global Best Practices
Author: Editorial Board
Publsiher: Van Haren
Total Pages: 662
Release: 2008-04-22
ISBN 10: 9087531982
ISBN 13: 9789087531980
Language: EN, FR, DE, ES & NL

IT Service Management Global Best Practices Book Review:

A very practical publication that contains the knowledge of a large number of experts from all over the world. Being independent from specific frameworks, and selected by a large board of experts, the contributions offer the best practical guidance on the daily issues of the IT manager.

Large Scale Management of Distributed Systems

Large Scale Management of Distributed Systems
Author: Radu State,Sven van der Meer,Declan O'Sullivan,Tom Pfeifer
Publsiher: Springer
Total Pages: 290
Release: 2006-10-15
ISBN 10: 3540476628
ISBN 13: 9783540476627
Language: EN, FR, DE, ES & NL

Large Scale Management of Distributed Systems Book Review:

This book constitutes the refereed proceedings of the 17th IFIP/IEEE International Workshop on Distributed Systems, Operations and Management, DSOM 2006, held in Dublin, Ireland in October 2006 in the course of the 2nd International Week on Management of Networks and Services, Manweek 2006. The 21 revised full papers and four revised short papers presented were carefully reviewed and selected from 85 submissions.

On the Move to Meaningful Internet Systems OTM 2014 Workshops

On the Move to Meaningful Internet Systems  OTM 2014 Workshops
Author: Robert Meersman,Herve Panetto,Alok Mishra,Rafael Valencia-García,Lucas Filipe Martins da Silva,Ioana Ciuciu,Fernando Ferri,Georg Weichhart,Thomas Moser,Michele Bezzi,Henry Chan
Publsiher: Springer
Total Pages: 669
Release: 2014-10-18
ISBN 10: 3662455501
ISBN 13: 9783662455500
Language: EN, FR, DE, ES & NL

On the Move to Meaningful Internet Systems OTM 2014 Workshops Book Review:

This volume constitutes the refereed proceedings of the following 9 international workshops: OTM Academy, OTM Industry Case Studies Program, Cloud and Trusted Computing, C&TC, Enterprise Integration, Interoperability, and Networking, EI2N, Industrial and Business Applications of Semantic Web Technologies, INBAST, Information Systems, om Distributed Environment, ISDE, Methods, Evaluation, Tools and Applications for the Creation and Consumption of Structured Data for the e-Society, META4eS, Mobile and Social Computing for collaborative interactions, MSC, and Ontology Content, OnToContent 2014. These workshops were held as associated events at OTM 2014, the federated conferences "On The Move Towards Meaningful Internet Systems and Ubiquitous Computing", in Amantea, Italy, in October 2014. The 56 full papers presented together with 8 short papers, 6 posters and 5 keynotes were carefully reviewed and selected from a total of 96 submissions. The focus of the workshops were on the following subjects models for interoperable infrastructures, applications, privacy and access control, reliability and performance, cloud and configuration management, interoperability in (System-of-)Systems, distributed information systems applications, architecture and process in distributed information system, distributed information system development and operational environment, ontology is use for eSociety, knowledge management and applications for eSociety, social networks and social services, social and mobile intelligence, and multimodal interaction and collaboration.

Microsoft System Center 2016 Service Manager Cookbook

Microsoft System Center 2016 Service Manager Cookbook
Author: Anders Asp (MVP),Andreas Baumgarten (MVP),Steve Beaumont (MVP),Steve Buchanan (MVP),Dieter Gasser
Publsiher: Packt Publishing Ltd
Total Pages: 638
Release: 2017-02-27
ISBN 10: 1786467194
ISBN 13: 9781786467195
Language: EN, FR, DE, ES & NL

Microsoft System Center 2016 Service Manager Cookbook Book Review:

Discover over 100 practical recipes to help you master the art of IT service management for your organization About This Book Unleash the capabilities of Microsoft System Center 2016 Service Manager Master the skills of configuring, deploying, managing, and troubleshooting your Service Manager 2016 This book contains practical recipes that leverage the key and newly added features and functionalities of Microsoft System Center 2016 Service Manager Who This Book Is For This book will be useful to IT professionals including SCSM administrators who want to configure and administer System Center Service Manager 2016 and understand how to solve specific problems and scenarios that arise. It will also be useful to users of Service Manager 2012 who want to learn about the new features and capabilities of the Service Manager 2016 release. It will be ideal if you have Service Manager experience as well as experience with other System Center products. What You Will Learn See a practical implementation of the ITSM framework and processes based on ITIL Deploy and configure the new Service Manager HTML5 Self-Service Portal along with Service Catalog design and configuration Get to know about Incident, Problem, and Change Management processes and configuration Get to grips with performing advanced personalization in Service Manager Discover how to set up and use automation with and within Service Manager 2016 Work with Service Manager Data Warehouse Find out what Security Roles are and how to implement them Learn how to upgrade from SCSM 2012 R2 to SCSM 2016 In Detail System Center Service Manager (SCSM) is an integrated platform that offers a simplified data center management experience by implementing best practices such as Incident Management, Service Request, and Change Control to achieve efficient service delivery across your organization. This book provides you with real-world recipes that can be used immediately and will show you how to configure and administer SCSM 2016. You'll also find out how to solve particular problems and scenarios to take this tool further. You'll start with recipes on implementing ITSM frameworks and processes and configuring Service Level Agreements (SLAs). Then, you'll work through deploying and configuring the HTML5 Self-Service Portal, configuring Incident and Problem Management, and designing and configuring Change and Release Management. You'll also learn about security roles and overall Microsoft SCSM 2016 administration. Toward the end of the book, we'll look at advanced topics, such as presenting the wealth of information stored within the Service Manager Data Warehouse, standardizing SCSM deployments, and implementing automation. Style and approach This book will enlighten you on Microsoft System Center 2016 Service Manager through recipes that can be implemented directly in any enterprise. You can read the book from start to end if you're a beginner, or just open up any chapter and start following the recipes as a reference for advanced users. This book consists of a pool of step-by-step recipes on how to perform activities in Service Manager.

Application Performance Management APM in the Digital Enterprise

Application Performance Management  APM  in the Digital Enterprise
Author: Rick Sturm,Carol Pollard,Julie Craig
Publsiher: Morgan Kaufmann
Total Pages: 302
Release: 2017-02-11
ISBN 10: 0128040815
ISBN 13: 9780128040812
Language: EN, FR, DE, ES & NL

Application Performance Management APM in the Digital Enterprise Book Review:

Application Performance Management (APM) in the Digital Enterprise enables IT professionals to be more successful in managing their company’s applications. It explores the fundamentals of application management, examines how the latest technological trends impact application management, and provides best practices for responding to these changes. The recent surge in the use of containers as a way to simplify management and deploy applications has created new challenges, and the convergence of containerization, cloud, mobile, virtualization, analytics, and automation is reshaping the requirements for application management. This book serves as a guide for understanding these dramatic changes and how they impact the management of applications, showing how to create a management strategy, define the underlying processes and standards, and how to select the appropriate tools to enable management processes. Offers a complete framework for implementing effective application management using clear tips and solutions for those responsible for application management Draws upon primary research to give technologists a current understanding of the latest technologies and processes needed to more effectively manage large-scale applications Includes real-world case studies and business justifications that support application management investments

IBM Systems Journal

IBM Systems Journal
Author: Anonim
Publsiher: Unknown
Total Pages: 329
Release: 2007
ISBN 10:
ISBN 13: STANFORD:36105131886017
Language: EN, FR, DE, ES & NL

IBM Systems Journal Book Review:

Principles of Computer Systems and Network Management

Principles of Computer Systems and Network Management
Author: Dinesh Chandra Verma
Publsiher: Springer Science & Business Media
Total Pages: 260
Release: 2010-01-23
ISBN 10: 9780387890098
ISBN 13: 0387890092
Language: EN, FR, DE, ES & NL

Principles of Computer Systems and Network Management Book Review:

Systems Management is emerging as the predominant area for computer science in the enterprise, with studies showing that the bulk (up to 80%) of an enterprise IT budget is spent on management/operational issues and is the largest piece of the expenditure. This textbook provides an overview of the field of computer systems and network management. Systems management courses are being taught in different graduate and undergraduate computer science programs, but there are no good books with a comprehensive overview of the subject. This text book will provide content appropriate for either an undergraduate course (junior or senior year) or a graduate course in systems management.

Efficient Decision Support Systems

Efficient Decision Support Systems
Author: Chiang Jao
Publsiher: BoD – Books on Demand
Total Pages: 492
Release: 2011-09-06
ISBN 10: 9533074418
ISBN 13: 9789533074412
Language: EN, FR, DE, ES & NL

Efficient Decision Support Systems Book Review:

This series is directed to diverse managerial professionals who are leading the transformation of individual domains by using expert information and domain knowledge to drive decision support systems (DSSs). The series offers a broad range of subjects addressed in specific areas such as health care, business management, banking, agriculture, environmental improvement, natural resource and spatial management, aviation administration, and hybrid applications of information technology aimed to interdisciplinary issues. This book series is composed of three volumes: Volume 1 consists of general concepts and methodology of DSSs; Volume 2 consists of applications of DSSs in the biomedical domain; Volume 3 consists of hybrid applications of DSSs in multidisciplinary domains. The book is shaped decision support strategies in the new infrastructure that assists the readers in full use of the creative technology to manipulate input data and to transform information into useful decisions for decision makers.

IT4ITTM for Managing the Business of IT A Management Guide

IT4ITTM for Managing the Business of IT   A Management Guide
Author: Rob Akkershoek
Publsiher: Van Haren
Total Pages: 329
Release: 1970-01-01
ISBN 10: 940180592X
ISBN 13: 9789401805926
Language: EN, FR, DE, ES & NL

IT4ITTM for Managing the Business of IT A Management Guide Book Review:

The IT4IT Management Guide provides guidance on how the IT4IT Reference Architecture can be used within an IT organization to manage the business of IT. It is designed to provide a guide to business managers, CIOs, IT executives, IT professionals, and all individuals involved or interested in how to transition an IT organization to become a Lean and Agile IT service provider.This book includes two case studies from Shell and the Rabobank.After reading this document you should be able to: Understand why the IT4IT approach is needed to improve the performance of the IT function; and support the business to leverage new IT in the digital age Understand the vision, scope, and content of the IT4IT Reference Architecture (from a high-level perspective) Understand the benefits of using the IT4IT Reference Architecture within the IT function Initiate the first steps to implement the IT4IT standard in your own IT organizationThe audience for this Management Guide is: CIOs and other IT executive managers who would like to transform their IT organization to support end-to-end value streams Senior leaders and executives in the business and IT responsible for how IT is organized, managed, and improved Enterprise Architects involved in the implementation of IT management solutions within the IT organization IT professionals and consultants involved in the transition of their organizations to a new streamlined IT factory

Software Deployment Updating and Patching

Software Deployment  Updating  and Patching
Author: Bill Stackpole,Patrick Hanrion
Publsiher: CRC Press
Total Pages: 424
Release: 2007-12-17
ISBN 10: 1420013297
ISBN 13: 9781420013290
Language: EN, FR, DE, ES & NL

Software Deployment Updating and Patching Book Review:

The deployment of software patches can be just as challenging as building entirely new workstations. Training and support issues can haunt even the most successful software launch for months. Preparing for the rigors of software deployment includes not just implementing change, but training employees, predicting and mitigating pitfalls, and managin

Enterprise Business Process and Information Systems Modeling

Enterprise  Business Process and Information Systems Modeling
Author: Ilia Bider,Terry Halpin,John Krogstie,Selmin Nurcan,Erik Proper,Rainer Schmidt,Roland Ukor
Publsiher: Springer Science & Business Media
Total Pages: 341
Release: 2010-05-20
ISBN 10: 364213050X
ISBN 13: 9783642130502
Language: EN, FR, DE, ES & NL

Enterprise Business Process and Information Systems Modeling Book Review:

This book contains the proceedings of two well established scienti?c events held in connection with the CAiSE conferences relating to the areas of enterprise, business-processes, and information systems modeling: – The 11th International Workshop on Business Process Modeling, Devel- ment and Support (BPMDS 2010); – The 15th International Conference on Exploring Modeling Methods for S- tems Analysis and Design (EMMSAD 2010). The two events are introduced brie?y below. BPMDS 2010 BPMDS 2010wasthe 11th in a seriesof workshopsthat havesuccessfully served as a forum for raising and discussing new ideas in the area of business process development and support. The BPMDS series has produced 10 workshops from 1998 to 2009. Eight of these workshops, including the last seven (BPMDS 2003–BPMDS 2009) were held in conjunction with CAiSE conferences. The BPMDS workshops focus on topics relating to IT support for business processes, which addresses key issues that are relevant to the continuous development of information systems theory. The continued interest in these topics within the industrial and academic IS communities is re?ected by the success of the last BPMDS workshops and the emergence of new conferences devoted to this theme. Previous BPMDS workshops focused on the di?erent phases in the business processlife-cycleaswellasthedriversthatmotivateandinitiatebusinessprocess design and evolution.

System Center 2012 Service Manager Unleashed

System Center 2012 Service Manager Unleashed
Author: Kerrie Meyler,Kurt Van Hoecke,Samuel Erskine,Steve Buchanan
Publsiher: Sams Publishing
Total Pages: 960
Release: 2014-09-26
ISBN 10: 0133744175
ISBN 13: 9780133744170
Language: EN, FR, DE, ES & NL

System Center 2012 Service Manager Unleashed Book Review:

This comprehensive resource will help you automate and optimize all facets of service management with System Center 2012 Service Manager. Expert consultants offer deep “in the trenches” insights for improving problem resolution, change control, release management, asset lifecycle management, chargeback, and more. You’ll learn how to implement high-value best practices from ITIL and the Microsoft Operations Framework. The authors begin with an expert overview of Service Manager, its evolution, and its new capabilities. Next, they walk through overall planning, design, implementation, and upgrades. Then, to help you focus your efforts, they present stepwise coverage of all topics in each feature area, linking technical information about Service Manager with essential knowledge about the technologies it depends on. Whatever your role in deploying or running Service Manager, this guide will help you deliver more responsive support at lower cost and drive more value from all your IT investments. • Leverage MOF and ITIL processes built into System Center 2012 Service Manager • Plan and design your Service Manager deployment • Install Service Manager or upgrade from earlier versions • Efficiently administer work and configuration items • Use connectors to integrate with Active Directory, Exchange, and System Center components • Create service maps • Enable end user access through Service Manager’s self-service portal • Implement incident, problem, change, and release management • Utilize workflows to automate key support processes • Create service level agreements with calendars, metrics, and objectives • Provide quick access to a standardized catalog of services • Use notification to ensure that Service Manager items are promptly addressed • Secure Service Manager and its data warehouse/reporting platform • Perform maintenance, backup, and recovery • Manage Service Manager performance • Customize Service Manager

Executive s Guide to IT Governance

Executive s Guide to IT Governance
Author: Robert R. Moeller
Publsiher: John Wiley & Sons
Total Pages: 416
Release: 2013-01-29
ISBN 10: 1118238931
ISBN 13: 9781118238936
Language: EN, FR, DE, ES & NL

Executive s Guide to IT Governance Book Review:

Create strong IT governance processes In the current business climate where a tremendous amount ofimportance is being given to governance, risk, and compliance(GRC), the concept of IT governance is becoming an increasinglystrong component. Executive's Guide to IT Governanceexplains IT governance, why it is important to general, financial,and IT managers, along with tips for creating a strong governance,risk, and compliance IT systems process. Written by Robert Moeller, an authority in auditing and ITgovernance Practical, no-nonsense framework for identifying, planning,delivering, and supporting IT services to your business Helps you identify current strengths and weaknesses of yourenterprise IT governance processes Explores how to introduce effective IT governance principleswith other enterprise GRC initiatives Other titles by Robert Moeller: IT Audit, Control, andSecurity and Brink's Modern Internal Auditing: A Common Bodyof Knowledge There is strong pressure on corporations to have a goodunderstanding of their IT systems and the controls that need to bein place to avoid such things as fraud and security violations.Executive's Guide to IT Governance gives you the tools youneed to improve systems processes through IT service management,COBIT, and ITIL.

Applications of Cognitive Computing Systems and IBM Watson

Applications of Cognitive Computing Systems and IBM Watson
Author: Danish Contractor,Aaditya Telang
Publsiher: Springer
Total Pages: 98
Release: 2017-10-29
ISBN 10: 9811064180
ISBN 13: 9789811064180
Language: EN, FR, DE, ES & NL

Applications of Cognitive Computing Systems and IBM Watson Book Review:

This book presents reports and methods that demonstrate the ease with which cognitive applications can be built using IBM Watson application program interfaces (APIs). It includes application reports from two IBM Watson API-based competitions – Hackathon (24 hours) and a Challenge task (~3 months). It also features a selection of papers presented at I-CARE 2016, the IBM Collaborative Academia Research Exchange event, from the areas of “Theory and Cognitive Computing”, “Data Platforms and Systems,” and “Societal Applications.” IBM has a long tradition of research collaboration with colleagues in academia, and I-CARE is an annual event initiated in 2009 to promote collaborative innovation and learning, and explore new ways of fostering a culture of innovation. I-CARE’s main goal is to “amalgamate” the thought leadership in Indian academia with that in industry, and foster a symbiotic environment for establishing a rich research culture in India. The 8th edition of I-CARE presents a collection of thought-provoking ideas and novel Indian research projects related to three crucial areas: cognitive computing, systems and platforms that support large-scale data processing and practical systems that are designed for the public good.

The Reference Guide to Data Center Automation

The Reference Guide to Data Center Automation
Author: Realtimepublishers.com
Publsiher: Realtimepublishers.com
Total Pages: 329
Release: 2006-01-01
ISBN 10: 1931491615
ISBN 13: 9781931491617
Language: EN, FR, DE, ES & NL

The Reference Guide to Data Center Automation Book Review:

System Center Configuration Manager SCCM 2007 Unleashed

System Center Configuration Manager  SCCM  2007 Unleashed
Author: Kerrie Meyler,Byron Holt,Greg Ramsey
Publsiher: Sams Publishing
Total Pages: 1224
Release: 2009-07-23
ISBN 10: 076868952X
ISBN 13: 9780768689525
Language: EN, FR, DE, ES & NL

System Center Configuration Manager SCCM 2007 Unleashed Book Review:

This book is your most complete source for in-depth information about Microsoft System Center Configuration Manager 2007! System Center Configuration Manager 2007 Unleashed is a comprehensive guide to System Center Configuration Manager (ConfigMgr) 2007. ConfigMgr 2007 helps you manage servers and desktops, integrates SMS 2003 “feature pack” functionality, and adds new capabilities. It enables you to assess, deploy, and update servers, clients, and devices across physical, virtual, distributed, and mobile environments, including clients that connect only over the Internet. This book guides you through designing, deploying, and configuring ConfigMgr 2007 with detailed information on topics such as capacity planning, security, site design and hierarchy planning, server placement, discovery, native mode, and using Windows Server 2008. You will learn how to tackle challenges such as setting up DCM and OSD, customizing inventory, creating queries and using query results, and configuring asset intelligence. Detailed information on how to… • Understand how ConfigMgr works • Plan your ConfigMgr deployment • Manage Windows Management Instrumentation (WMI) • Architect for performance • Install or migrate to ConfigMgr 2007 with Windows 2003 or Windows 2008 • Discover and manage clients • Create and distribute packages • Understand patch and compliance management • Create queries • Use reports • Deploy operating systems • Secure ConfigMgr 2007 • Perform site maintenance • Back up ConfigMgr components

Information Systems Development

Information Systems Development
Author: Rob Pooley,Jennifer Coady,Christoph Schneider,Henry Linger,Chris Barry,Michael Lang
Publsiher: Springer Science & Business Media
Total Pages: 727
Release: 2013-10-26
ISBN 10: 1461449510
ISBN 13: 9781461449515
Language: EN, FR, DE, ES & NL

Information Systems Development Book Review:

Information Systems Development: Reflections, Challenges and New Directions, is the collected proceedings of the 20th International Conference on Information Systems Development held in Edinburgh, Scotland, August 24 - 26, 2011. It follows in the tradition of previous conferences in the series in exploring the connections between industry, research and education. These proceedings represent ongoing reflections within the academic community on established information systems topics and emerging concepts, approaches and ideas. It is hoped that the papers herein contribute towards disseminating research and improving practice

The CMDB Imperative

The CMDB Imperative
Author: Glenn O'Donnell,Carlos Casanova
Publsiher: Pearson Education
Total Pages: 368
Release: 2009-02-19
ISBN 10: 013702231X
ISBN 13: 9780137022311
Language: EN, FR, DE, ES & NL

The CMDB Imperative Book Review:

Implement Configuration Management Databases that Deliver Rapid ROI and Sustained Business Value Implementing an enterprise-wide Configuration Management Database (CMDB) is one of the most influential actions an IT organization can take to improve service delivery and bridge the gap between technology and the business. With a well-designed CMDB in place, companies are better positioned to manage and optimize IT infrastructure, applications, and services; automate more IT management tasks; and restrain burgeoning costs. Now, there’s an objective, vendor-independent guide to making a CMDB work in your organization. The CMDB Imperative presents a start-to-finish implementation methodology that works and describes how the CMDB is shifting to the superior Configuration Management System (CMS). Expert CMDB industry analyst Glenn O’Donnell and leading-edge architect and practitioner Carlos Casanova first review the drivers behind a CMDB and the technical, economic, cultural, and political obstacles to success. Drawing on the experiences of hundreds of organizations, they present indispensable guidance on architecting and customizing CMDB solutions to your specific environment. They’ll guide you through planning, implementation, transitioning into production, day-to-day operation and maintenance, and much more. Coverage includes Defining the tasks and activities associated with configuration management Understanding the CMDB’s role in ITIL and the relationship between CMDBs and ITIL v3’s CMS Building software models that accurately represent each entity in your IT environment Ensuring information accuracy via change management and automated discovery Understanding the state of the CMDB market and selling the CMDB within your organization Creating federated CMDB architectures that successfully balance autonomy with centralized control Planning a deployment strategy that sets appropriate priorities and reflects a realistic view of your organization’s maturity Integrating systems and leveraging established and emerging standards Previewing the future of the CMDB/CMS and how it will be impacted by key trends such as virtualization, SOA, mobility, convergence, and “flexi-sourcing”